Central location to shops and restuarants. No real negatives.
I loved the location Renovations starting at 8am (ie- removing tile from the room above us). We did not have working water for over 12 hours!!! Our final bill had a $500 charge for our last night's stay.
location, however many other hotels in the area. Very comfortable bed. Large Bathroom. Small room. But overpriced.
Our room was nicely appointed and well designed.The staff, although limited in numbers, were very nice and accomodating. We were happy to have a quiet room, as requested, with a super comfortable bed with beautiful linens. I wish every hotel experience was this great! I have to mention the perfect location for sightseeing, walking and shopping.
Friendliness of the staff. The room was very nice for the price. Overall we were very pleased with our overall experience at the Westin and would definitely stay there again or recommend it to other travelers. The breakfast buffet should have included stock in the hotel for the price charged. The price was way too high. We had dinner in the hotel also and the price was quite reasonable and the food very good; which is part of the reason we were so shocked when our breakfast buffets cost nearly as much as our dinner the night before.
The staff of the hotel is excellent.
As of Aug 31, the lobby was undergoing renovations. I didn't know that prior to my arrival. Not a big deal, my room was perfect. Just a heads up for future goers. Valet parking was $45/day, but you can come and go as you please. They do have self parking that's a bit cheaper. Pick your poison.
wonderful hotel, nice room with a beautiful bathroom. walking distance to lincoln memorial etc pary at the square below was kinda noisy
Signed up for a 3 person hotel room - was changed an extra $20 for a double bed attached to a dolly so that we all had a place to sleep....I guess the room can fit three but not the beds...beware. The concierge asked "will all three of you be sleeping in the king size bed?" I said "No, of course not. I signed up for a 3 person room..." anyway lost $20....
Responsiveness of the staff Attempt to park in such a small area
Very close to Georgetown. Also the bed was very comfortable!
The cleanliness and comfortable atmosphere. Relatively small lobby when compared to other Westin's.
Friendly, helpful staff; great location, spacious room, well appointed and comfy. Overall good pic! Room too hot, useless thermostat, too much light at night. Bring a sleep mask
Very warm and welcoming front desk staff. Great location. Well appointed rooms and spacious Nothing comes to mind.
Spacious room located across the street from our conference The heat in the room was stuck on and the thermostat didn't do anything. Had to leave the windows open to be bearable in the room.
The hotel is very clean and well maintained. It is an old building with character. There didn't seem to be any dress code for the staff so I couldn't tell for sure who was working there or hanging out. Staff couldn't easily tell me where local restaurants were. I had to find them on my own. The air blowing into the room from the HVAC vent was loud. I would have expected this from a cheap hotel but I paid over $350 per night.
the front desk staff was very helpful and courteous. The room was clean and spacious. The bathroom was wonderful.
Comfortable bed. Great location good water pressure in the shower The coffee maker didn't work well- the blower dryer was cracked very small bathroom Complimentary coffee in the lobby would have been a nice touch and a complimentary happy hour would be a nice touch
I loved the room and the cleanliness...the comfort of the bed..overall great... the fact that there was no tub mat in the bathroom. Tub very slippery. as a business traveler my flight was late and when I got to the hotel there was no restaurant or room service.. on my floor there were not even vending machines to purchase soft drinks..
Nice room - king size bed slept great. I was very disappointed that there were no coffee pots in the room or complimentary cups offered in the lobby. However, I was informed that I could purchase a cup in their restaurant for $4.00. For the amount of money that I spent on the room, I really feel something as simple as a "complimentary" cup of coffee should have been included.
Great location and accommodation . Personable staff. If I had to find a weakness it would be too very small elevators
Comfy beds, decent size room in the junior suite. Nice quality towels and linens. Staff was pretty rude when we came back from seeing monuments. Bar tender was very rude when I went to take a call from my sitter and acted as if I was running out on the tab and refused my drink when I returned for no reason. The manager, I assume was very rude when we came in laughing (mind you, it was a bday party and gathering of veterans) In serious need of vending machines or at least bottles of water. The night staff was nice enough to bring up a cup.
Good location. Friendly stuff. Ice machine wasn't working so wasn't iron. Valet parking only. Room was really small.
The Churchill was a delightful respite for this harried traveller. The staff was exceptionally helpful and friendly, the decor very pleasing, the room quite comfortable . All in all, my stay - though short- was very pleasant. I have no complaints.
Small room. Dirty carpet. TV in a cabinet. Full size bed. Horrible stay
location and the size of the family room is perfect Bathroom of the room is too small ,rooms are too cold ,no place to get poor breakfast
The hotel was quiet, the room furnishings were fresh and attractive, and I found the decor pleasing generally. The room overlooked the courtyard, which was also quiet. A good location too--we were able to walk to many of our destinations right from the hotel. Staff were friendly and very helpful. I needed a cab one rainy morning, and asked at the front desk if they could call for one. Instead, the bellman grabbed his umbrella and went out to the street, down to the nearest busy corner, and whistled up one for me. Above and beyond! Our room was small--would have been perfect for a single guest, but a little cramped for two. Just one bedside table, for example, with no room for a second. We would have liked a king bed, but one evidently wasn't available--again, perhaps a size issue. Last, half the wardrobe cabinet was taken up by a room safe and refrigerator pre-stocked with candy, soda, and alcohol, so there wasn't quite enough room for two people to hang our things. And yes, no iron or ironing board. We didn't try the meal facilities. We'd stay again--the pluses outweigh the minuses.
staff was courteous They accepted my reservation then gave away the room. Sent me to another hotel without rooms. A true nightmare in the middle of the night in DC
Spacious and comfortable. Visibly older and run-down in places.
This hotel is an oasis within the city offering old fashioned values and quality service.
The hotel was absolutely stunning! The restaurant's service was great and the food was delicious.
Charming historic feel, convenient location but out of the big hotel loop. It felt more like staying in a neighborhood yet could easily get everywhere I wanted to by walking or metro. The staff was pleasant enough but I would have expected a small hotel to be a little more personal.
The location is convenient.
The hotel has been recently renovated, so everything was brand new. Note that only half of the hotel is the "historic" part, now the other half is new. That didn't bother me at all. There was a very nice, upscale feel to the whole place. The staff were wonderful - very nice and accommodating. I stayed one night and when I came into my room after being out, all of my lights weren't working - a breaker had blown. When I called the front desk, it was taken care of within 10 minutes by a very polite maintenance staffer. The location was just okay - I walked from the closest Metro (Mt Vernon/Convention Center), and found myself walking along a street with boarded up houses. I wasn't taking any shortcuts, this was one of the main streets by the hotel. This wasn't too much of a problem for me, as I used Lyft to get everywhere and didn't do much walking at all. But it is something to keep in mind if you are making a reservation here. The only other thing was that my bed was very firm. That's a total personal preference, but did interfere with my sleep
Unique historic and charming hotel in great downtown location. Nice antique furnishings, nice dining are for breakfast. The room was small but clean and comfortable.
The staff was friendly, location was convenient, rooms were very comfortable and nicely furnished.
stair access only to second building. Terrible set up for the handicapped
Very clean hotel in good neighborhood. Arlington is very nice and is easily accessible from the hotel. Compared to other hotels in the area is very affordable. The staff was also real nice and if you need to store your luggage after you check out for sightseeing you can for free. There is a decent walk to the nearest metro rail station to get into DC and the surrounding areas and the highway can be a little noisey. No breakfast included.
Location If you want to sleep past 7am avoid room 221. It's next to the maid's "staging area" ,so starting around 7 there's loud banging around & talking. The walls are quite thin.
Location Tour buses took over the parking lot
The rooms were reasonably updated, good cable tv options, and the pool was terrific (lifeguard on duty, so I got to swim laps while the kids splashed. . ). Our rooms were actually quiet, everything was clean, and the staff quite helpful. I particulalry enjoyed the fresh coffee in the lobby (though missed having a hearty French Roast for much of the trip). Most of the restaurant choices are a few blocks away, so we got some exercise when tired of Ledo Pizzeria and diner. Wish the pool was open earlier in the day, and it could stand some spiffing up.
Price was pretty good for DC during spring break. Close to subway. Wireless was extremely slow and intermittent. They felt is was our computer but we had several...they could not all have issues. The room was moldy causing a lot of allergy issues.
This Best Western is very run down. There are cracks in the bathroom walls, mold or dirt in between tile. The room didn't smell clean, nor feel it. I would prefer hotels not spray room freshener (which they didn't), however it had a stale smell. The first room we were given was #119, whatever you do, don't take this room, it is next to the laundry room and the noise and banging from the machines is not tolerable- this room should be a storage unit- not fit for humans. ( it is also right under a staircase to the second floor- kids were running up and down alot. Second worst experience at a hotel/motel ever!
The rooms we're clean, it is not too far from the main points of interest-$15 taxi ride or a cheaper metro ride takes about 25 minutes We called the hotel to say that the first person from our group to arrive will not be the one whose name is on the reservation to make sure there is an easy check in, only to find out that the hotel cannot find the reservation even though we received an email confirmation. Saying that there is no reservation at all we we're told to call the booking website, we're places on hold by the hotel for a long time before we finished a sentence, and overall it was really hard to edible this and took us 50 minutes of calls to figure it out and find the reservation.
I loved being so close to the metro. I found the room and bed comfortable and adequate. The fridge and microwave made it so we were able to provide most of our own food, which was a plus for us. The prices were the best we could find so close to downtown. You can also easily walk to the Iwo Jima memorial. No elevator anywhere near our room, so you had to carry everything to the second floor (not that atypical in my experience). The pool was a big letdown. It would have been a big perk for our young children. The water was cold; the whole pool room was so foggy in the evening that you couldn't even see across the pool; the shower curtain in the pool changing room was covered in dead gnats, and the ceiling was covered in condensation that dripped on you as you changed.
Close proximity to the metro. The hotel is not far from the metro, but it is also right off the side of the highway, making it quite loud and a little bit of an eyesore. When I arrived, the staff seemed a bit confused on how to check me in. They allowed us to "check" our bags for the afternoon while we traveled. The pizza place next door seemed enticing at first, but quickly turned us off by the looks of it. Appearance is everything sometimes. Very poorly cleaned room. Hair left in the hair dryer. Shower looked like it had not been cleaned. Overall, poor quality. The room was really warm, despite efforts to turn down the heater. Would not stay here again and would not suggest to a friend. Way overpriced for value.
Decent room but the no coffee and breakfast doesn't seem like a big deal. Until you're there. Then it's super annoying. There's a Days Inn near here on Pershing Drive, I'd stay there overeating here.
The room was clean and quite. Close to DC. Friendly staff. Took 30 min for staff to get reservation. No tv remote. No breakfast
It was close to Washington, D.C. and they offered a great tour of the city.
shuttle to the subway maintenance hotel, breakfast
The staff was very accommodating and the room had been fully refurbished. The breakfast had a lot of variety: eggs, waffle maker, cereal, etc. The pool and the overall state of the property was in poor condition. Bare wires behinds lights, water stain and peeling paint on walls, rough cut dry wall around light fixtures. There is no mention of the renovation or the roughness of the hotel when I booked the room. Doors that have been painted over stick and are difficult to open. The general state of the place made me feel uncomfortable.
The hotel was very convenient. The staff was friendly and the price was reasonable. The elevator was small and didn't have an updated inspection sticker. The microwave took a long time to reheat food/water. The cooling knob on our refrigerator was missing.
The shuttle bus to Metro station, the breakfast and helpful staff. The hotel is also not far from hi-way and DC. The window in the room can't open for further ventilation. Also it isn't easy to figure out how to adjust room temperature.
This was a great spot for our road trip. It's right outside DC. It's currently undergoing renovations and they are coming along great! The guy at the front desk was great. Very social and funny. The room was really nice too! I felt very comfortable during my stay and would definitely stay again. In fact, I tried booking it for my return leg of the trip but it was sold out.
The shuttle drivers were the best,and the reservation desk attendants were also the best. Very small elevators and no jaquizi.
services in the room Internet services not effective
It was a nice hotel, in a relatively good location. Not a far walk to the Smithsonians, White House, etc. Parking is expensive and they tell you there's no charge for room service to be delivered, but there is.
Room was good for one person on a business trip. I had problems with the parking. It was expensive for the bad service that was given to me. Also I was double charged for my room. I have booked many hotel rooms and that has never happened to me
easy to find hotel, clean room breakfast room was so small
Met all my expectations Should give priority to family with children when checking-in. Provision of Ball service lacking.
Very clean. Rooms were nice and staff were friendly and accommodating.
Stayed here for one night with a group of 8. Jeffrey was very accommodating, and I felt very valued as a platinum guest. It's located just outside the center of D.C., so you only have to deal with the D.C. traffic as needed. Would definitely stay here again. To no one's surprise, this hotel is a prime location for anyone going to see shows at Echostage, so please be aware if you're planning to bring children or are looking for consistent peace and quiet. The staff do their part to make sure any disruptions are kept at a minimum, but for Friday and Saturday nights, you have to expect some rowdy characters roaming the halls.
Location, clean room and bathroom, friendly staff. Prise. No
The hotel staff is very friendly and helpful.
Breakfast was wonderful. Staff was polite and helpful. Free shuttle service to Union Station was great. Overall, very impressed.
They had a thunderstorm the morning we left. AFter 3 hours the electricity still wasn't on. We had to walk doown from the 3rd floor in complete darkness to leave to make it to the shuttle. The hotel next to us which they also own had electricty. They also charged me for parking. I didn't have a car and I told them that when I checked in. They said that they would take it off my bill, but at this time I still haven't recieved an email with my new total. Other than that they were very very nice and accomdating.
great location to visit washington and staff were very helpful and guided us to a couple of nice restaurants,there was also a shuttle bus which was very helpful to get to the city and back,breakfast could have been better but a good location to stay
The room spacious, the bathroom was clean and well lit. Pretty comfy considering we were travelling with three young childen. Free breakfast was fairly standard but was a great convenience. Most staff was extremely friendly, giving service with a smile. Location. It's near a bus intersection with nothing but gas stations and fast food restaurants all around. Closet door kept coming off the hinges. One of the queen beds had alot of sag in the middle.
Breakfast was great. Nya was kind and friendly
This was my first trip to D.C..i came to town with my 2 daughters and 2 of my grandchildren both age 2. Everyone we encountered was very pleasant and went out of their way to help us,and believe me when I say we did need help (did you read the part about the 2 year olds). I don't believe our stay at the hotel would have been any better at another hotel. The only negative things I can say is the location of the hotel is not very convenient for exiting the property nor are there any restaurants on site or near the property. However, there were some fastfood places across the street.
Hotel facilities were very nice, location is perfect for going to GW. The staff were very helpful, I had a problem with the reservation, as even though I booked the reservation using getroom.com, it was not found in the hotel's records. I spent an hour on the phone with getaroom and the hotel staff to get it resolved. They recommended that I use Hotels Tonight instead. One comment, the cleaning staff woke us up at 8AM to ask us what time we wanted the room cleaned. I thought that was a little weird... would generally prefer they just come when we're not there.
Great location, great food, great staff, very comfortable. No coffee in the rooms!
Clean, friendly staff Morning coffee ( that was free!) was horrible
The staff was very welcoming and helpful. At times wait staff was sparse
The decor was excellent. I recommend using the subway, it's a short walk away. If it had a pool it would have been perfect, but otherwise it was fantastic. Service at the in-hotel restaurant was slow and food was a little overpriced compared to the excellent food you could get around town.
was in town on business. Staff was polite and helpful even though I checked in around midnight. Room and decor were average at best. Not enough easily usable outlets next to nightstands. Central air system was noisy. a Pubic hair left on the sink and a couple in the shower was gross. Morning complimentary coffee was actually decent which was appreciated since I had to be up at 5. All in all, fine for me as a solo business traveler billing the client for accommodation. However if I was looking for a romantic getaway with my lady, or on vacation with the kids, i'd look for somewhere with a more unique and fun vibe and higher standards.
Staff very friendly and accommodating. good location, nice area for walking, close to Rock Creek Trail
Rooms, staff and food
The doormen/bell captains, and all the staff were incredibly gracious and helpful. The room was good-sized and well appointed. The location is great with many restaurants in walking distance. The Metro is about 3 blocks away. The view from our room was not great, but we didn't care.
Everything met my expectations.
Excellent room and invaluable complimentary shuttle to Union Station from where it is possible to make all your city touring easily.
Breakfast and shuttle service. Shuttle service could have early afternoon service. Neighborhood was scary.
distance from the Capitol
The shuttle that runs between the hotel and downtown is a wonderful service that outweigh the disadvantage of the bad location.
Good hotel, breakfast within the normal patterns of cotiano. Location and rejected. Has little additional parking. I recommend looking for this car
I liked the friendly staff, the compliementary breakfast and dinners. They were very accomadating for any needs. THe shuttle to the metro station was very helpful. The beds were comfortable and they always had fresh towels. While there I realized that the location is a little bit difficult. To get anywhere you need to take the shuttle to the station or get a taxi. Also there wasn't any grocery stores close by. There were gas stations but it's just not the same.
Clean, friendly service, quick and easy check-in, and free breakfast. They initially charged me for parking on all three rooms when I only had one car, but they were perfectly willing to change it when I pointed out the mistake. Also, the hallway smelled like smoke which was sort of gross, but the rooms were fine.
i like the room, and the breakfast bufet The breakbfast bufee did not have many tables to eat
I like everything is in a simple way, not trouble at all, and installations is good enough to spend a couple of days (gim, swimming pool, breakfast area...) No claim at all.
Nice comfortable rooms and swimming pool. Location is far from center (takes 20 min from union station), for this price it might be better to get a hotel better located. Reception personnel isn't very understanding and cooperative. Also more money was charged than we agreed upon on booking.com.
Complimentary breakfast excellent, rooms likewise. Hotel 3 years old but looked as if it was brand new - very clean well furnished and efficient. Shuttle bus am and evening to main station very welcome as it is a 15 minute taxi journey. Situated near highway and rail road but double glazing and air con very efficient. Altogethr a very good experience Shuttle bus doesn`t operate from 12.15 until 5pm which is not good news if you are arriving from out of town in the afternoon.
I liked the hotel room and also the swimming pool and the gym.The free shuttle service was very good. The location is not the best as nothing within walking distance to see.
Great food and location! wheather was bad but hotel's location is so good and restaurants are good around there. A little dirt below the bed.
Localization Staff do not always react for your requests.
The location, the friendly staff, the price, size of the room. It's an affordable hotel in the heart of the city, it is what is advertised... nothing negative to say
Very nice room, clean & well equipped, decent location
The excellent restaurant with good cuisine and fair prizes The parking lot was full all weekend. The signs in front of the hotel weren't clear to us (foreigners): we thought there were no parking restrictions but we got a ticket
Location Room has a smell, and did not feel clean.
I was able to check in early. There was no hair conditioner or body lotion. Staff repeatedly told me that they would look into a problem and didn't follow up.
Honestly, I was in the hotel just to sleep for one night and Sid not use any facilities or services. Check-in/check-out was a breeze, from desk staff very friendly and efficient, housekeeping staff friendly and accommodating. No gym on premises.
Front desk staff were all very profesionnal and provided great service with smile ! Nice room, bathroom a little bit small. Perfect location. Nice rooftop bar. Poor breakfast. Wifi should be complimentary.
My room was very "homey" and the staff was kind upon check-in/out.
I booked a Non Smoking King room for three nights, because there were no Non Smoking King rooms I received a non smoking double. I was told your site does not know the true availability of room types.
Very close to The university of Maryland and DC. The staff was very friendly and were very accommodating, minus the fact that I had to wait for towels and a shower curtain to be put in my room. The indoor pool was nice as well. Overall it wasn't a bad place to stay for a short visit. I didn't have towels or a shower curtain in my room until about 6pm (I checked in around 330pm) and the decor in the room was somewhat outdated. The fan part of my AC/Heating unit didn't work so I wasn't able to drown out the noise around. And with it being close to the downtown area it was very noisy, I had a hard time falling asleep because of it. The other hotel guests were also very loud. There were also very few power outlets in the room.
The staff was friendly and courteous. We had a room that was right off of the pool and play area which was very convenient with the kids. The free breakfast the next morning was wonderful. The speed bumps in the parking lot were superfluous. The pool staff was pushy and intrusive.
I liked absolutely NOTHING about this place except for the fact that it was close to the University of Maryland. This was the dirtiest most disgusting place I've ever stayed at. It smelled terrible.
The pool was such a treat at the end of each day.
Very nice staff trying to do any favor we asked for. The hotel even offers a free transfer to/from metro station. The room was ok, but smelled a little like mice or whatever. Room service forgot to serve new towels after taking the used ones. But one request at check-in was enough and we got new towels during our washington trip.
Staff was good except the desk we were to have shuttle to the subway. On return we called three times and were told that they were on the way. After an Hour we took a cab back to the hotel and both of the shuttle vans were sitting.
Price was good, location is near Maryland campus, room was fairly clean, staff were pretty good, parking was ample Very few power outlets in the room; TV didn't work all too well; Room was a little tight so the furniture didn't fit well; carpeting was dated
easy to find good breckfast the noice from other guest during a family reuion and unable to use pool due to the family reuion people drinking in a famly hotel
It was clean. I had fresh towels every day. My room smelled like an ashtray. The free struttle service was only available a few hours a day and the van they used was unsafe. The struggle van had bald tires. The van even blew a tire while I was there. THE PICTURE ONLINE MUCH BE SEVERAL YEARS OLD DID NOT LOOK LIKE THE PICTURES.
Location It was somewhat rundown
The room was bright, clean and nicely decorated. The bed was very comfortable and the kitchenette was fantastic! Stocked with the best shortbread cookies! The double doors were unnecessary. Bathroom was a bit small.
People were nice, exellent location, free internet, complementary water / news paper/ gym/coffee/ very cozy coffee machine broke
Great location, walk to anywhere. Spacious room with separate kitchenette. Elegant and stylish. My wife enjoyed the makeup table in the room. Helpful staff. Noisy HVAC. Slow draining shower / tub with slippery bottom. Not enough outlets to power all our devices at once.
Friendliness of the staff
Staff far more "accessible", more communicative. Seemed also to be more folk around to help ... bellmen, etc. I can never remember how to run the thermostats ... I wish each room had an instruction card. Had to chuckle >>> When checking out, I noted to staff that the toilet might be clogged ... they gve me a comment card and suggested I mail the report of my jammed toilet in! I guess my comment lost something in its presentation, all wokred out oki.
coosiness the elevator is really outdated
Classic feel. Excellent bathroom with up-to-date but classic style fixtures. A/C was noisy in my room. I used earplugs to sleep and it was fine after that.
woman checking me in on 11/22 was great. very comfortable bed. great location.nice tv, internet hookup great, concierge very nice and helpful. unfortunately, i was not given the wake up call at 5 15 am like i requested.also, it was tricky to adjust the thermostat to desirable temperature.
Location, location, location. And nice employees. Garage charge for the rental car was bit pricey.
I love "historic hotels" and this is a really nice one, with the upgrades that matter--excellent, comfortable beds, free internet, good location, helpful staff. You have to climb up stairs from the tiny lobby to the main floor. Is there wheel-chair access? I couldn't tell.
Hotel was conveniently located and quiet generally. Since I only stayed for one night I did have time to form any strong opinions on the place. I thought the price was high but perhaps not given the address on Penn. Ave. The staff failed to inform me when room was available having arrived early in the morning.
The best feature of the hotel was the convenient location. Staff were friendly and helpful.
location, clean and nice room, good room service some personell, lack of polintess and manners, not attentive and not accurate. Not welcoming.
We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us. We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.
the location is perfect, next to union station and close to the museums
Roof top pool, stylish room and great location. Breakfast was modest considering its price.
The comfort of the room was fantastic, especially compared to the price we paid. The breakfast we had at the Art & Soul was tremendous... And the Concierge was very professional when we asked for information about sightseeing and dining in DC, unfortunately I don't remember his name! All in all a wonderful stay! Nothing!
Location, but there was no many restaurants around there, so we all went to Hilton, but the dinner on 11th Fl at Hilton was terrible. The room was small, and bathroom was stuck all the time, so the next person had to shower in the full of water of bath tub.
The location The restaurant was under renovation and the breakfast was okay with no table to sit. I deplore this but I understand in a sens but they could do better to accomodate the guest to sit. I will still recommand the Hotel
The bed was very comfortable; room very clean and attractive. Our hotelwas on the tenth floor just below the fitness room. We were wken up at around 6 am for four days due to the noise of someone uisng the facilitities. We would recommend this hotel to others with the caveat to do so only if the room is on a lower floor.
The bed was extremely comfortable. It was very quiet. I didn't hear much noise inthe hall and nothing from adjoining rooms.
The room was a little bit too much in regards to modern art deco. There was no two lamp that was the same. Parking cost $48 overnight,
Location very close to both Union Station and Capitol Hill, nice furnished and spacious rooms, free wifi in lobby. Breakfast not included.
It was clean and comfortable, but the staff were really the greatest part of this hotel. Just the kindest and most helpful people. It is a bit pricey, and not too convenient to public transportation, although the shuttle basically makes up for that if you can get it before 9 pm. When families with kids stay there, the noise, especially slamming of doors, does tend to carry through the walls.
They cancelled my reservation after they were instructed not to do so. They charged me twice for the room. I will never ever stay there again or for that matter a Marriott.
The staff and location were both terrific. Staff were upbeat, friendly, helpful. Never took us more than 10 minutes or so in a taxi to get to the national mall. Bathroom had sliding door that left about two open inches on either side. From the wrong angle, you can see into the closed door from the outside and hear everything going on in the bathroom. Stuck me with a $20/night 'hotel fee,' w/o explanation.
This guest did not leave comments about this hotel.
Amazing staff, great location Nope :)
Excellent location- 2 blocks from capital, wonderful staff, one of the best places ever stayed at.
The location was perfect. No
This guest did not leave comments about this hotel.
I liked the location, nearby everything Because of the location I feel the hotel is mostly hype! Soo many extra little fees I didnt know about room service was $20 extra on top of the bill why?! Because the president eats there -____- I got a good deal but the hotel but it wasnt all that
Perfect location for leisure activities in the area. No fan in the bathroom, and the additional room fee ($20 per night) just seemed silly.
This guest did not leave comments about this hotel.
The distictive character common to all Kimpton hotels. The room was dark and a bit gloomy.
I liked the convenience to sights and the fact on street parking was not hard to find during the weekend.
From the moment we arrived your staff treated us like royalty.What a way to start out our new lives as a married couple ! If you were to change one thing we would be very dissapointed ! Leaving !
Bed was comfortable No complaints
Great location, friendly staff. Clean, comfortable room. Buffet breakfast was a great value. Very windy weather, 35+mph winds, caused windows to whistle all night.
Friendly staff! Hotel shuttle drivers were very friendly and accommodating. Location isn't good. Removed from all the sites and food places. Hotel shuttle is not as convenient as I thought it would be since there's only one and it only leaves every hour.
Loved the location. It was close to so many places and really appreciated the shuttle to union station. This was second time we stayed at Kellogg and each time our room key did not work so we had to return to front desk and there were no apologies-no nothing! Almost as if it was our fault.
Breakfast best level but expensive; Bus to center without cost (every hour or so); Very different level of service, evening person was cool up to not very friendly, in the morning very helpful; Far away from center (you need bus or taxi);
good location and suttle servive to union station room air conditioning needs improvement
Everyone nice. Use of computer. Rooms excellant The neighborhood may not be the best but we were in a university and they had a bus to take you to the metro station running every 20 minutes
Slightly out of the way but very convenient for our needs. Very quiet. I would definitely stay there again.
Location Shuttle Broken window Heat didn't work Broken toilet seat Broken sink drain
The location and the staff, also that my daughter attends Gallaudet U, I will be coming back! No fridge or microwave and no complimentary coffee in the morning.
Safe for the area as it is surrounded by a rod iron fencing around the campus and a manner security station, overall very clean, employees were friendly. Food in Bistro was fresh with a good selection, and staff very accommodating, but a little expensive for the offerings. The grounds were pleasant and spacious. Room was very quiet and could not hear noises in the halls, or from neighbors. It was spacious. The bedding was comfortable and towels thick and felt nice. Great customer service from the front desk as they responded well above and beyond to concern of an item I had left behind with excellent follow through. The room was not stocked appropriately for the number of people staying the in room; the shower needed some repairs on the adjustable bar; totally missing. Made showering awkward to say the least. The price of breakfast was a little high for the area. Should simply build the parking fee structure into the cost of their rooms, given you are certainly not going to park off campus and walk to the hotel.
The rooms are excellent and the hole university/college place its very nice. The area where the hotel is situated is not nice or safe at all.
Very convenient...nice shuttle service to the union station Would be nice if Bristo is open daily throughout the week
The staff made our stay very welcoming and accomodating. The room was clean and pleasant to sleep in. The grounds were well kept and very convenient.