Overview

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Crowne Plaza Chicago Metro Downtown

733 West Madison, Chicago, IL 60661, United States
+1 312 829 5000

£114+

Rates
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Overall guest ratings

8.1/10 Excellent
Based on 987 reviews
See all reviews

Review highlights

  • 9.2
  • 9.1
  • 9.0
  • 5.7

Good to know

  • Professional service
  • Clean rooms
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    At the Crowne Plaza Chicago Metro Downtown Hotel, located in the ever-expanding West Loop of Chicago, we are surrounded by the popular Randolph Street restaurants & the authentic flavors of Greektown . Our business travelers enjoy being within walking distance of the Financial District, Willis Tower, University of Illinois- Chicago & numerous other companies that are headquartered in Chicago. Your success matters. With over 8,000 sq ft of flexible meeting space, a dedicated Crowne Meetings Director, creative menus, complimentary Wi-Fi & business center, the Crowne Plaza Chicago Metro is committed to the importance & success of your meetings & events. If you are coming in for vacation, there is plenty to do in downtown Chicago. Whether you are here to shop at the Magnificent Mile , take in a show in Chicago's Theater District , see a game or concert at the United Center (home of the Chicago Blackhawks & the Chicago Bulls ), our hotel is the ideal place to stay. Located within blocks of Union Station, & right off of the 90/94 Expressway - our West Loop hotel is easy to get to. As the only hotel with walkout balconies in every guest room; our views cannot be beat. No matter what brings you here, we are sure to complete your trip with outstanding service & amenities: fitness center, free Wi-Fi, and two acclaimed restaurants, Dine & MetroKlub, the only full service Kosher restaurant in downtown Chicago.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free Internet
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Cable or satellite TV
    • Laundry facilities
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 987 reviews
    • 9.2 "World class service."
    • 9.1 "Terrific location."
    • 9.0 "Perfectly clean."
    • 7.4 "Tasty food."
    • 6.7 "Rooms are ok."
    • 5.7 "Internet is average."
    • 0.0 "Horrible pool."
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    Overall rating

    8.3 Excellent
    Based on 532 reviews
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.2 "92% thought it was clean."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.9 "89% said the reception staff was great."
      8.9 "89% were impressed by the valet service."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Tasty food."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."

    Overall rating

    8.0 Good
    Based on 187 reviews
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.9 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
    • 7.7 "Tasty food."
    • 7.1 "High value."
    • 6.8 "Rooms are ok."
    • 5.3 "Internet is average."
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    Overall rating

    7.7 Good
    Based on 217 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 7.2 "Tasty food."
    • 5.9 "Rooms are ok."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."

    Overall rating

    8.1 Excellent
    Based on 49 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 8.8 "Generally very clean."
    • 6.7 "Average comfort."
    • 6.6 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    Hotel type
    Guests recommend this hotel for business travelers.
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Clean rooms"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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