Overview

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Crowne Plaza Chicago Metro Downtown

733 West Madison, Chicago, IL 60661, United States
+1 312 829 5000

£156+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 890 reviews
See all reviews

Review highlights

  • 9.1
  • 8.9
  • 6.6
  • 4.4

Good to know

  • Friendly service
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    At the Crowne Plaza Chicago Metro Downtown Hotel, located in the ever-expanding West Loop of Chicago, we are surrounded by the popular Randolph Street restaurants & the authentic flavors of Greektown . Our business travelers enjoy being within walking distance of the Financial District, Willis Tower, University of Illinois- Chicago & numerous other companies that are headquartered in Chicago. Your success matters. With over 8,000 sq ft of flexible meeting space, a dedicated Crowne Meetings Director, creative menus, complimentary Wi-Fi & business center, the Crowne Plaza Chicago Metro is committed to the importance & success of your meetings & events. If you are coming in for vacation, there is plenty to do in downtown Chicago. Whether you are here to shop at the Magnificent Mile , take in a show in Chicago's Theater District , see a game or concert at the United Center (home of the Chicago Blackhawks & the Chicago Bulls ), our hotel is the ideal place to stay. Located within blocks of Union Station, & right off of the 90/94 Expressway - our West Loop hotel is easy to get to. As the only hotel with walkout balconies in every guest room; our views cannot be beat. No matter what brings you here, we are sure to complete your trip with outstanding service & amenities: fitness center, free Wi-Fi, and two acclaimed restaurants, Dine & MetroKlub, the only full service Kosher restaurant in downtown Chicago.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free Internet
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Cable or satellite TV
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 890 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Average value."
    • 6.4 "Rooms are ok."
    • 4.4 "Bar is not good."

    Overall rating

    8.4 Excellent
    Based on 498 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      7.1 "71% were impressed by the valet service."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Food is delicious."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Average value."
    • 6.3 "Rooms are ok."
    • 6.2 "Average comfort."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 160 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.9 "Location is great."
    • 6.5 "Average comfort."
    • 6.4 "Rooms are ok."
    • 6.1 "Average value."

    Overall rating

    7.6 Good
    Based on 186 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 7.4 "Tasty food."
    • 6.5 "Average value."
    • 6.2 "Rooms are ok."
    • 5.5 "Vibe was decent."
    View all review categories

    Overall rating

    7.9 Good
    Based on 44 reviews
    • 9.1 "Terrific location."
    • 9.1 "World class service."
    • 6.6 "Average comfort."
    • 5.9 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


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