Overview

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Crowne Plaza Chicago Metro Downtown

733 West Madison, Chicago, IL 60661, United States
+1 800 863 7818

£70+

Overall guest ratings

8.1/10 Excellent
Based on 1016 reviews
See all reviews

Review highlights

  • 8.8
  • 8.8
  • 7.4
  • 0.8

Good to know

  • Professional service
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    At the Crowne Plaza Chicago Metro Downtown Hotel, located in the ever-expanding West Loop of Chicago, we are surrounded by the popular Randolph Street restaurants & the authentic flavors of Greektown . Our business travelers enjoy being within walking distance of the Financial District, Willis Tower, University of Illinois- Chicago & numerous other companies that are headquartered in Chicago. Your success matters. With over 8,000 sq ft of flexible meeting space, a dedicated Crowne Meetings Director, creative menus, complimentary Wi-Fi & business center, the Crowne Plaza Chicago Metro is committed to the importance & success of your meetings & events. If you are coming in for vacation, there is plenty to do in downtown Chicago. Whether you are here to shop at the Magnificent Mile , take in a show in Chicago's Theater District , see a game or concert at the United Center (home of the Chicago Blackhawks & the Chicago Bulls ), our hotel is the ideal place to stay. Located within blocks of Union Station, & right off of the 90/94 Expressway - our West Loop hotel is easy to get to. As the only hotel with walkout balconies in every guest room; our views cannot be beat. No matter what brings you here, we are sure to complete your trip with outstanding service & amenities: fitness center, free Wi-Fi, and two acclaimed restaurants, Dine & MetroKlub, the only full service Kosher restaurant in downtown Chicago.

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    Amenities

    • Pets allowed
    • Parking
    • Free Wi-Fi
    • No smoking
    • Safe deposit box
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free Internet
    • Designated smoking area
    • Storage available
    • Wedding services
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1016 reviews
    data provided by TrustYou
    • 8.8 "Great service."
    • 8.8 "Location is great."
    • 7.4 "Good breakfast."
    • 6.8 "Internet is average."
    • 6.5 "Rooms are ok."
    • 0.8 "Horrible pool."

    Overall rating

    8.2 Excellent
    Based on 518 reviews
    data provided by TrustYou
    • 9.2 "Perfectly clean."
    • 8.4 "Location is great."
    • 8.3 "Great service."
    • 7.3 "Good breakfast."
    • 6.6 "Rooms are ok."
    • 6.0 "Average value."

    Overall rating

    8.1 Excellent
    Based on 233 reviews
    data provided by TrustYou
    • 9.1 "Perfectly clean."
    • 8.9 "Great service."
    • 8.4 "Location is great."
    • 8.1 "Food is delicious."
    • 6.6 "Rooms are ok."
    • 6.3 "Internet is average."
    • 6.1 "Average value."

    Overall rating

    8.1 Excellent
    Based on 213 reviews
    data provided by TrustYou
    • 8.8 "Location is great."
    • 8.7 "Generally very clean."
    • 8.7 "Great service."
    • 7.6 "Tasty food."
    • 6.0 "Rooms are ok."
    • 6.0 "Average value."
    • 5.9 "Vibe was decent."

    Overall rating

    8.0 Good
    Based on 50 reviews
    data provided by TrustYou
    • 8.9 "Great service."
    • 8.9 "Location is great."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Average value."
    • 5.9 "Rooms are ok."
    • 5.9 "Average comfort."

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