Overview

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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Top Lake Hotel

511 North Columbus Drive, Chicago, IL 60611, United States
+1 312 836 5900

£146+

Overall guest ratings

8.6/10 Excellent
Based on 3,487 reviews

Review highlights

  • 8.7
  • 8.4
  • 6.6
  • 4.8

Good to know

  • Clean rooms
  • Fair breakfast prices
  • Wonderful sightseeing

Nearby

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    About

    Welcome to our Embassy Suites Chicago - Downtown/Lakefront hotel. Enjoy the convenience of our downtown Chicago hotel near Navy Pier, Magnificent Mile, Chicago River and Chicago's finest attractions Showcasing spectacular views of downtown Chicago, the Embassy Suites Chicago - Downtown/Lakefront hotel near Michigan Avenue features upscale sophistication and more space to unwind and be yourself. Enjoy a relaxing stay in one of our spacious 455 suites featuring a private bedroom, separate living area with sofa sleeper, two 37-inch televisions, a refrigerator and a microwave Enjoy our nightly Manager’s Reception* in our bright and spacious open-air atrium featuring contemporary design, a 75 ft. long live eco wall and grand views of the city. Indulge in a complimentary cooked-to-order breakfast each morning Host a special event or business meeting in our 20,000 sq. ft. of meeting space or celebrate a special occasion in the elegant Chicago River Ballroom. After an exciting day discovering Chicago, unwind at the heated indoor pool and whirlpool, relax in the sauna or rejuvenate in our well-equipped fitness center *Service of alcohol subject to state and local laws. Must be of legal drinking age

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    Hilton

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 3,487 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Near to public transport, according to 90%."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Breakfast is good."
      9.9 "99% were happy with the price of the breakfast."
    • 8.3 "Bar is amazing."
      9.8 "98% thought beverage prices were a great value."
      9.2 "Delicious alcoholic drinks, according to 92%."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.9 "79% said the concierge service was amazing."
      9.0 "90% found the restaurant service to be one of the best."
    • 7.7 "Nice rooms."
      7.2 "72% said rooms were clean."
      9.2 "92% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      9.7 "97% thought the view was good."
    • 6.6 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
      5.9 "Desserts were ok, said 59%."
      5.7 "Only 57% liked the pork dishes."
    • 4.8 "Wellness & sports facilities were not very nice."
      2.3 "77% were unhappy with the sauna."
    • 3.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.1 "Horrible pool."
      1.3 "Dirty pool, said 87%."
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    Overall rating

    8.7 Excellent
    Based on 871 reviews
    • 8.5 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
      9.9 "99% were happy with the price of the breakfast."
    • 8.0 "Bar is amazing."
      8.9 "Delicious alcoholic drinks, according to 89%."
      9.8 "98% thought beverage prices were a great value."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.7 "77% said the concierge service was amazing."
    • 7.5 "Nice rooms."
      7.5 "75% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
      7.0 "70% said rooms were clean."
      9.7 "97% thought the view was good."
    • 6.3 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
      6.3 "Desserts were ok, said 63%."
    • 6.2 "Average cleanliness."
      7.0 "70% thought it was clean."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 3.8 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 2,231 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.0 "Near to public transport, according to 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Bar is amazing."
      9.7 "97% thought beverage prices were a great value."
      9.3 "Delicious alcoholic drinks, according to 93%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.3 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      9.8 "98% thought the view was good."
    • 6.7 "Average value."
      5.1 "51% thought it was adequately priced."
    • 6.6 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      6.2 "Desserts were ok, said 62%."
    • 4.7 "Wellness & sports facilities were not very nice."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.2 "Horrible pool."
      1.1 "Dirty pool, said 89%."
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    Overall rating

    8.6 Excellent
    Based on 174 reviews
    • 8.6 "Location is great."
    • 8.4 "Breakfast is good."
    • 7.9 "Good bar."
    • 7.9 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      7.4 "74% said rooms were clean."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 209 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.9 "Good bar."
    • 7.5 "High value."
    • 6.6 "Vibe was decent."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 3.7 "Internet is poor."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Fair breakfast prices"
    "Wonderful sightseeing"
    data provided by TrustYou

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