Overview

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Hard Rock Hotel Chicago

230 North Michigan Avenue, Chicago, IL 60601, United States
+1 312 345 1000

£99+

Overall guest ratings

8.0/10 Good
Based on 2,504 reviews

Review highlights

  • 9.5
  • 8.3
  • 6.4
  • 6.0

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Location.

    Housed in the 1929 Carbide & Carbon Building, the Hard Rock Hotel Chicago is positioned in the Chicago (Ill.) Loop business and theater districts on Michigan Avenue across from Millennium Park. Chicago Theatre and Grant Park are 1 block from the hotel and the Wrigley Building is 3 blocks away. The Art Institute of Chicago is 5 blocks from the property and Navy Pier is within 0.25 miles (0.40 kilometers).

    Hotel Features.

    The bronze and Belgian-marbled lobby features studio lighting and Art Deco furnishings representing the Chicago nightlife scene. Guests can dine at Chuck's restaurant serving up American cuisine for every meal or Mr. Browns Lounge, where guests can enjoy reggae beats and dine on Jamaican favorites. Modern function areas feature box seating and plasma-screen televisions. Complimentary WiFi access is available in the lobby. A 24-hour business center is offered. Business amenities also include 8,400 sq feet (780 sq meters) of meeting space among 9 small and large meeting/conference rooms. The fitness center houses cardiovascular and strength-training equipment. Parking is available on-site (surcharge). A Hard Rock Retail Store is also on the property. Guests even have the option of borrowing from a selection of Fender guitars to play during their stay.

    Guestrooms.

    Guestrooms at the hotel present views of Michigan Avenue and the Chicago River. Rooms feature 40-inch flat-screen televisions and clock radios. Wireless and wired high-speed Internet access are available for a fee. Rooms are outfitted with feather-top bedding, music-themed artwork, and snakeskin leather seating with ottomans. Bathrooms are clad in granite and provide Rock Spa products. Rooms are equipped with laptop safes and Rolling Stone and Time Out Chicago magazines. Rollaway beds and in-room massages are available on request for a fee.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Internet (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,504 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "City centre within easy reach, said 95%."
      7.5 "Easily accessible by car, said 75%."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      8.0 "80% were happy with the room service."
      7.0 "Lovely bar service, according to 70%."
      10.0 "100% said the recreation staff was great."
    • 7.2 "Tasty food."
      7.0 "70% loved the menu selection."
      7.0 "Yummy desserts, said 70%."
    • 6.6 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was luxurious."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.0 "Bar is ok."
    • 5.9 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      6.9 "Only 69% said rooms were big enough."
      6.6 "66% thought the bathroom was big enough."
    • 5.7 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.4 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 1,427 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
      9.1 "91% said the concierge service was amazing."
      7.9 "79% were happy with the room service."
    • 6.5 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.3 "Vibe was decent."
    • 6.1 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 6.0 "Bar is ok."
    • 5.9 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.2 "Average value."
      6.3 "Breakfast prices were ok, according to 63%."
    • 4.6 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      4.0 "60% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      1.5 "85% thought the tv was sub-standard."
      4.5 "55% were disappointed with the minibar."
      3.3 "For 67%, the rooms looked old."
      2.8 "Air conditioning was criticized by 72%."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
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    Overall rating

    8.0 Good
    Based on 550 reviews
    • 9.2 "Terrific location."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
    • 6.7 "Vibe was decent."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.3 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      6.8 "Only 68% said rooms were big enough."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.8 "Only 68% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
    • 5.1 "Average value."
    • 4.1 "Internet is poor."
      4.6 "54% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 425 reviews
    • 9.7 "Terrific location."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 6.4 "Vibe was decent."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.7 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      6.8 "Only 68% said rooms were big enough."
    • 5.1 "Breakfast is mediocre."
    • 5.1 "Average value."
      5.1 "51% thought it was adequately priced."
    • 4.5 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.3 "77% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      3.4 "For 66%, the rooms looked old."
    • 4.2 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 100 reviews
    • 9.6 "Terrific location."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Average amenities."
      7.0 "70% thought the building was wonderful."
    • 6.8 "Vibe was decent."
    • 6.3 "Average comfort."
    • 5.6 "Rooms are ok."
    • 4.8 "Value below average."
    • 4.3 "Internet is poor."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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