With a stay at Hard Rock Hotel Chicago, you'll be centrally located in Chicago, minutes from Bridgehouse and Chicago River Museum and Millennium Park. This 4-star hotel is close to Art Institute of Chicago and Willis Tower.
Make yourself at home in one of the 381 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Rec, Spa, Premium Amenities
Treat yourself with massages and facials. Additional amenities at this Art Deco hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.
Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Chicago? This hotel has 8400 square feet (780 square meters) of space consisting of conference space and meeting rooms.
It has a great location for downtown shopping and dinning
Despite the fact I paid extra for the larger more luxurious room it was very small and came with no perks such as included parking. Parking was twice as much as the near by overnight lots in the area. The towels, sheets ect were very stiff and ruff with no robes in room. The staff seemed clueless on several amenities the hotel offered including an app for the tv that allowed you to order movies and control settings the same as a remote and thank goodness because the actual remote in the room did not work. Also there were added charges to the bill that had to be disputed at checkout all were resolved but it added frustration onto an already Less than pleasant experience. We will not be staying there again.
Location was central to all the attractions.
Cleanliness of the shower.
The geographic location was the best !!
A little no frills.
Location is great
Slow elevators asked for a room on the upper level with a View, received a room on the fourth floor facing an AC unit. Not cool HRH
location is great
My wake up call never came. I was late for an appointment
I usually love the Hard Rock with its funky style and fun atmosphere, but this time the room was small and awkward poor lighting and not well appointed. I am used to the minimalist approach but this wasn't even a fun or modern feel - seemed just more drab. The staff was great just the rooms seem so much more run down and drab than the other hotel we used during our Chicago trip.
The towels were not the least bit soft. Actually they were on the rough side.
The staff was great
The room was not clean the air was not working very well and the ice machine on our floor was not working. Took forever to get our in room dinner and when we messaged ahead for our car to leave we went down stairs only to find no car and the guy sleeping in someone else's car! Not impressed at all.
Location was excellent for visiting Chicago. Room was clean.
Parking was outrageous. Lack of free wi-fi disappointing. Everything in the hotel was so dark. Hallway and rooms all were barely lit.
check in check out ridiculous
Loved the style of the hotel and friendliness of the employees! The bar attached was convenient to top of the night and having guitars available to the guests was a nice unexpected perk! Wonderful hotel to stay in and enjoy but also in a perfect location for a night on the town!
Room was clean and nice
My wife and I woke up about 3:30 a.m. very dry and thirsty. We will not drink tap water due to the quality of the water and the fact that most hotels are on softeners. I walked 3 floors looking for a vending machine with no luck. Finally I went to the front desk. They told me there was no bottled water available but there was a seven eleven a couple blocks away.(keep in mind the 23 degree temp outside) I wasn't about to go back to the room ,get all dressed and take that trip. If there had been a bottle available in our room I would have bought it. (I wouldn't have cared if it was 10 bucks!)
The staff was great. Very attentive and professional, and the location is also in the heart of Chicago which is what I was looking for
I had 3 rooms. In two, the refrigerator didn't work. In the other, neither the tv or the phone worked. It's very expensive, which I guess it what to expect for the location, but parking was $60 per day which I didn't find out until I arrived. Also, there is construction going on next door which started early and is noisy. Overall, it felt a little run down for the price. I'll try somewhere else next time
Price of parking is rediculous!
Overall feel of the place was solid. Music motif cool rooms.
Pre-paid for three days. Had a late night arrival scheduled. Weather delay so early Am arrival. They sold my room, but refused to refund my money for first night. Even after selling it!!!! Liked the place but that attitude was unbelievable. After that loved my stay.
Staff was knowledgeable, and quick. Rooms were nice, clean, and bed was comfortable. Great location! Will be staying there again soon.
Streets are busy busy busy. But what do you expect.. It's Chicago, and on Michigan Ave.
Awesome view & furniture & cable TV!
Libby smelled & bad toilet. Guitars are $500 deposit!
Everything was very good
Very quiet and clean room. Great location to other locations in the city.
Bedding was comfy, bathroom was nicely stocked with perfumed soaps, vanity kit, etc.
Small room, creepy art if rock artists staring at you while you sleep. :)
Our room was great! We had a corner room with a great view. The beds were very comfortable. The front desk staff was awesome!
We had no hot water in the morning for showers. Also the restaurant service was horrible. Ate there a couple times and it was never any better.
Location; massage therapists at spa; prompt and courteous service from staff for all requests.
Room hadn't been cleaned properly-- smelly leftovers in takeout container still sitting there from last guest. Fix ice machine on 12th floor.