Overview

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Holiday Inn Chicago-Mart Plaza River North

350 West Mart Center Drive, Chicago, IL 60654, United States
+1 312 836 5000

£108+

Overall guest ratings

8.4/10 Excellent
Based on 1,893 reviews

Review highlights

  • 8.8
  • 8.8
  • 5.5
  • 5.4

Good to know

  • Clean rooms
  • Friendly service
  • Great view

Nearby

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    About

    Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicago’s exciting River North area and minutes from Chicago's Loop, the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated across from the Riverwalk, near the Magnificent Mile, Navy Pier and Millennium Park, the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq. ft. of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just three miles from McCormick Place Convention Center and within 17 miles of both O'Hare and Midway Airports.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 1,783 reviews
    • 8.8 "Pool is good."
    • 8.8 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
      9.7 "97% thought it was easy to get to the train station."
      9.3 "Near to public transport, according to 93%."
      9.2 "Easily accessible by car, said 92%."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
      10.0 "100% loved the sauna."
    • 8.6 "Bar is amazing."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      7.5 "Housekeeping was great, according to 75%."
      9.4 "94% were happy with the room service."
    • 5.5 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
      5.0 "50% thought the dining experience was appropriate."
      5.6 "Desserts were ok, said 56%."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Average value."
    • 3.6 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 677 reviews
    • 9.0 "Excellent pool."
    • 9.0 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Very nice wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.6 "Bar is amazing."
    • 8.4 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      7.2 "Housekeeping was great, according to 72%."
    • 5.6 "Food is average."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 659 reviews
    • 8.8 "Pool is good."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.3 "Location is great."
      8.8 "88% liked the proximity to sightseeing."
    • 6.5 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.7 "Only 67% said rooms were big enough."
      5.3 "53% thought the minibar was ok."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 3.5 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 249 reviews
    • 8.7 "Location is great."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
      6.1 "61% considered the lobby entrance to be so-so."
    • 6.5 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
      5.7 "Only 57% thought, the hotel was modern."
    • 5.6 "Food is average."
    • 5.5 "Average value."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 196 reviews
    • 8.7 "Pool is good."
    • 8.6 "Location is great."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 6.9 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.8 "Rooms are ok."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Food is average."
    • 3.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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    great hotel
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    holiday inn
    staff was helpful
    lobby and hotel
    nice staff
    different elevators
    location and nice
    view and location
    double beds
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