Overview

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Holiday Inn Chicago-Mart Plaza River North

350 West Mart Center Drive, Chicago, IL 60654, United States
+1 312 836 5000

£82+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

8.2/10 Excellent
Based on 1,655 reviews

Review highlights

  • 9.0
  • 8.8
  • 5.5
  • 5.5

Good to know

  • Clean rooms
  • Friendly service
  • Great view

Nearby

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    About

    Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicago’s exciting River North area and minutes from Chicago's Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $45 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq. ft. of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just three miles from McCormick Place Convention Center and within 17 miles of both O'Hare and Midway Airports.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Cribs available
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,655 reviews
    • 9.0 "Excellent wellness & sports facilities."
    • 8.8 "Location is great."
    • 8.7 "Bar is amazing."
    • 8.4 "Pool is good."
    • 8.3 "Great service."
    • 5.5 "Food is average."
    • 5.5 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 2.6 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 595 reviews
    • 9.0 "Terrific location."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.8 "Bar is amazing."
    • 8.4 "Pool is good."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 6.9 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.6 "Average value."
    • 5.3 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 3.0 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 695 reviews
    • 9.1 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.8 "Bar is amazing."
    • 8.4 "Pool is good."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 8.3 "Location is great."
      8.8 "88% liked the proximity to sightseeing."
    • 5.9 "Food is average."
    • 5.7 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 2.5 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    Based on 215 reviews
    • 8.5 "Location is great."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
    • 6.0 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
      5.1 "Only 51% thought, the hotel was modern."
    • 5.7 "Food is average."
    • 5.6 "Average value."
    • 2.5 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 148 reviews
    • 8.8 "Location is great."
    • 8.6 "Bar is amazing."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
      8.0 "80% said rooms were clean."
    • 6.8 "Vibe was decent."
    • 6.4 "Rooms are ok."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.6 "Average value."
    • 5.3 "Breakfast is mediocre."
    • 2.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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