Room dirty not prepared on time
Close to airport
Staff was not friendly, room was dirty when we checked in. Bathtub was disgusting!!
Wasn't that expensive so get what you pay for. Better than some similarly priced hotels, worse than others. Wouldn't want to spend too much time there for if looking to save a few bucks vs alternates in the area and you aren't a stickler (see negative comments) it isn't a bad option.
Place has been updated but the when you look closely you can tell it is mainly cosmetic improvements. Shower had no soap holder. Various things weren't terribly clean (shower floor was stained, bed skirt had stains, walls were a little dirty. Bathroom was small (have to close door to be able to move around).
Next time I would spend more
Staff was rude when we arrived. They couldn't find our booking and then continued to be rude to the poor lady from booking.com who was trying to help us out.
Modern style hotel
Hotel had no soap, iron. It was still under construction
People who worked there were nice , the room was beautiful , bed comfy
The bathroom wasn't clean there was hair in the tub and floor also hotel was under construction , the hall ways and elevator were horribly hot and it was a bit of a walk , also a lot of the construction stuff could have been hidden way better or attest looked straightened up
The hotel is under reno. There are no signs outside. The updated room was done poorly and was dirty.
Very clean. Very well mannered staff
Went to open the curtains in my room and there was a house literally within speaking distance. Unable to look outside due to location.
The conveinance of the shuttle
Where You Want to Be. The Four Points by Sheraton Cleveland Airport is conveniently located off Interstate Highway 71, with quick access to I-90 and I-480. The excitement of downtown Cleveland is only 8 miles from our hotel. Our free 24-hour shuttle service makes it easy to get to and from Cleveland Hopkins International Airport (CLE), which is 3 miles away. Adjacent to the airport is the expansive International Exposition Center, which accommodates a range of events throughout the year. All under One Roof. We have everything you want and need, from a friendly staff to free wireless High Speed Internet Access throughout the hotel. Make time for exercise in our state-of-the-art fitness center, or swim in the heated indoor pool. Join us at The Hub for some of the area’s best barbecue, other regional fare, and our Best Brews™. If you’re in a hurry, grab a snack in The Pantry. Totaling more than 7,000 square feet, our versatile function space can host up to 300 attendees for your next business or social gathering, and a business center provides support services. Home away from Home. Our 147 guest rooms have been recently renovated to ensure great stays. Work via free High Speed Internet Access at a large desk with an ergonomic chair; breaks are fueled by in-room coffee, tea, and free bottled water from a mini-fridge. Relax in front of a 52-inch flat screen TV with premium cable channels as your devices charge at a convenient docking station. Close the blackout blinds and enjoy a great night’s sleep in a Four Points signature bed, then wake up with a shower in the well-lit bathroom.
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