Pros: Room was very comfortable. Bed was wonderful. Fully renovated on 3rd floowmr
Cons: There were a group of young women staying on our floor and they were so noisy that I had to call the front desk about 12:15 am. Sarah said she would be right up. Didn't hear them after I made ...
Pros: Rooms looked like they had recently been redone. Loved the light colored hallways. A Culver's across the street - sweet treats and sweet dreams!
Pros: Very nice facility and extremely convenient to I64 and being able to get to/ from Churchill Downs. Will be even better after construction is finished. Newspapers @ our door in AM, nice touch. Staff was knowledgeable and helpful.
Cons: Just quirks from some of the construction such as not being able to access back doors with room key. Also, shower curtains too short in the newly renovated rooms. Biggest 'beef'- pillows were pretty poor quality.
Cons: Never stayed- bed bugs in bathroom. Extremely disappointed was suppose to be an enjoyable weekend with my 3 granddaughters . For the price (we had a king bed suite with jacuzzi) totally upset. I WILL ...
Pros: The staff were very helpful and friendly.
Pros: the location. I could literally walk to the dealership to pick up my new car.
Pros: Very nice Continental breakfast; PLENTY of options available besides just cold cereal and a muffin. Seems to be a staple across several different Holiday Inn Express hotels we've stayed at. NICE...
Cons: Front parking is akward and poor. Primary parking is off to the side or in the back of the building, and there are no sliding doors at the entrance for unloading/loading luggage. Definitely ...
Pros: Room was a large size. Bed was big and comfortable. Pool area was nice. Wonderful breakfast selection. They were preparing to remodel soon. We plan on staying again in the future.
Cons: There wasn't anything that I could suggest to improve at this time
Pros: The room was clean and quiet. Drapes were light blocking. Beds were comfortable and linens were very nice.
Cons: I think the breakfast could have been better. The only drawback for me was that I did not know what the 'eggs' were. Not real eggs for sure. Edible. The rest of the breakfast buffet was a ...
Cons: no hot tub, and hallway rugs need replacing
Pros: The pool was ok
Cons: Room was dirty and smelled.
Cons: Cleanliness. It was very dusty and the refrigerator was dirty. The Wi-Fi was horrible
Pros: Great service. Comfortable room. Excellent location. Employees were exceptional.
Pros: The room was clean
Cons: The breakfast was absolutely terrible! Seriously, I don't know how you mess up simple breakfast items, but everything was gross. We had to go eat breakfast somewhere else. Also, I booked this hotel because it said they had a pool--guess what? closed.
Pros: Location to the highway
Cons: The food quality was very poor. The whole hotel was freezing. The shower was moldy.
Pros: Very clean, comfortable room. Excellent breakfast. Easy access to the interstate to St. Louis.
Cons: Was a lot further from the casino than indicated on line.
Pros: Nice breakfast buffet. Pillows and bed was clean and comfortable. Free parking, internet, and breakfast.
Cons: It was a little challenging to find the motel. Drive past the motel. Turn off on a side road. Drive around the back and then proceed to the front entrance.
Pros: Very clean with no lingering odors from previous customers. Most important to me.
Pros: The room was warm, clean and comfortable.
Pros: Clean, friendly staff and comfortable rooms.
Cons: Parking, didn't get what I booked , bed was uncomfortably hard , and had a cockroach ran across my grandson ( 7 month old) . Staff was not very sorry for the incident.
Pros: Pillows were extra fluffy, and the staff brought in a refrig. because they saw we needed one, we didn't have to ask.
Pros: Convenience, price was right.
Cons: Toilet did not flush
Pros: The price was much better than downtown Louisville and it was only 30 minutes away!
Cons: TV was too small, breakfast had no meat or eggs.
Pros: Good clean hotel.
Cons: I Booked a non smoking room, lets just say, slapping a gold sticker over the old smoking sign and calling it good does not make it a non smoking room. I could go on and on but why? It sucked and was not a good value.
Pros: The bed was nice and comfortable. The shower was GREAT with plenty of hot water and water pressure! The hot breakfast was fine.
Cons: Everything was fine. No complaints.
Pros: Great proximity to everything.
Pros: STAFF WAS FRIENDLY, DECENT BREAKFAST.
Cons: I was so tired that I forgot to check the sheets, which I always do, only to find in the morning that i had slept in someone else's bodily grossness. These sheets were definitely not washed. EWWW
Pros: Linens were nice, bed was very comfortable. Staff friendly.
Cons: No hair dryer in room. No wifi.
Pros: Staff was wonderful. I love this hotel, and only go there when I have to travel. The only hotel I choose to stay at in that area. Kiddos
Cons: The rooms were dirty. I had two rooms we found dirty socks and nasty used hairbrush in our rooms. Oh and some one tried to enter our room however we were in our room at the time and had the bar across...
Pros: Up to date!! Very Clean!!
Cons: Paid when booked then asked for a receipt at checkout & was charged again to my card.
Cons: The bed
Pros: The bed was okay. Room was cute and decorated well. Easy access to dining, downtown and main road.
Cons: We think that a couple came back into the room prior to us arriving and 'did' things. There was 'evidence' in the trash can.
Cons: Dirty, dated, overpriced and they charged me for my room after I told them it was paid in full, clerk even looked on the computer and still charged me. They have not contacted me about a refund.
Cons: Breakfast could b better
Pros: The front desk staff was very professional and courteous and was a pleasure to speak with after a long drive.
Cons: The room wasn't as clean as in the past. In the bathroom behind the door was a stain brown/yellow in color. There was mildew present along the seam of the shower enclosure where the top and ...
Pros: The beds where pretty nice and the staff tried to do whatever you needed to make your stay better. The breakfast was also good ,had a good variety and had alot of stuff i would see in my own home for ...
Cons: I didn't like that their really wasn't anything to do at the hotel in our leasure time. I also didn't like on the second night our hotel key wouldn't let us get in our room. It also ...
Pros: The bed was comfortable.
Cons: The door lock was broken, our room was not ready, and room was not swept. Breakfast was incomplete and no coffee cups were to be had. Tables were pretty dirty as well.
Pros: I like the location to Louisville, without the traffic and prices. It is near attractions, shopping and restaurants. I have stayed here for several years, and have seen owners come and go. The new owners need to do a lot of work, but there is hope.
Cons: Upon check-in after 5pm, the room was not ready. We waited for 20 minutes, then was given a whirlpool room as it seemed that our reserved room was not going to be cleaned. The room was average, and needed updating. The breakfast was not palatable.
Cons: Confusion @payment. Still holding my breath!! Paid cash, still have hold for room amount on my card.
Pros: Great staff, easy to find, clean, nice
Cons: Bathroom needs updated
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