Pros: We had an unforgettable stay in this hotel - the location is stunning, staff very attentive and helpful, and the hotel restaurant is a real treat. Amenities and comfort standards are outstanding.
Cons: A little more variety at breakfast would have been a bonus.
Pros: Very quiet. Super view over Daun
Cons: I could not find how to regulate the temperature in the room.
Pros: Swimming pool, sauna and jacuzzi. Helpful friendly staff who spoke English!
Cons: Pillows uncomfortable. Beds too short. Proximity to school
Pros: Clean room. Quiet area. Fantastic restaurant for meat lovers
Cons: The room temperature was difficult to regulate. Too hot for us in the night.
Pros: Excellent Steakhouse
Pros: Lovely modern, warm and cosy room. Great food and friendly staff.
Pros: This is a lovely place to stay. Very nice and excellent staff:-)
Pros: excellent ,comfortable bed. Got several nights of good sleep! Loved the way we were served warm eggs at breakfast after asking us our choice of egg dishes! We also had dinner on two nights and ...
Cons: the cleaning lady forgot to put fresh towels on one day but this was quickly put right after we told reception. So,not a problem.
Pros: Lovely staff so so helpful with language difference
Pros: Excellent modern room, balcony bathroom was good with a great shower, on-site car park.
Pros: Great place 300yr old castle with grandeur in a time warp lovely room great spa most enjoyable experience real feel good factor. Michelin star restaurant also and restaurant aside not expensive .
Cons: Breakfast was surprisingly average. Female waiting staff a bit sour faced.
Pros: Service at breakfast
Cons: No comments
Pros: nice breakfast, very nice wellness area,
Cons: very expensive dinner menus,
Pros: Lovely town and setting up above town. Historic/charming building with real character. Breakfast was excellent.
Cons: Dinner very expensive, only in fancy restaurant where they were initially put off that we didn't have a reservation. How would we have known that we should reserve in advance?
Pros: Gorgeous hilltop location and old fashioned but luxurious interior, varied and high quality breakfast, very peaceful location, good parking facilities, and Daun is a lovely town. The male staff member...
Cons: Some of the female staff members treated me in an unfriendly way, maybe because I am not their typical type of guest (I am a young woman with tattoos) this upset me a bit. The bed was also very hard, ...
Pros: Breakfast was perfect, beautiful Hotel in a nice town.
Cons: Rooms are a bit small
Pros: Nice breakfast. Great location.
Cons: It seems they have a great restaurant. Unlucky for us it was fully booked.
Pros: Excellent breakfast
Cons: Dinner menu very limited and exceptionally expensive. We ate out every evening.
Pros: It was perfect. Everyone was friendly and helpful. The food was exquisite. Dinner 5 star, breakfast was perfect, with plenty of fresh fruit.
Pros: The owner of the hotel, she is passionate and amazing. The location on top of the volcano. The food served at the restaurant. The magnifique breakfast.
Pros: Close to the nature, especially to 'Dauner Maare'. Also in the centre of 'Vulkaneifel'
Cons: There is no English TV channel. A little bit difficult when communicate in English.
Pros: Really nice location. Good for long walking tours or hiking. Beautiful volcano lakes (“Maare”) in the surrounding area, where you can also take a swimming tour. A little further away you can see old ...
Cons: The staff seemed quite busy and sometimes difficult to get in contact with, when we had questions.
Cons: We stayed in a bungalow, ideally, would need a serious update - design/interiour is like back in 1990; yet all the fascilities were there and available.
Pros: Breakfast was excellent
Pros: Breakfast was very good - staff very friendly - very clean room
Cons: choice to eat too little : the buffet was not good - no fresh meat : meat has a taste of 2 days old, too little choice of vegetables and we had to pay 27,00 EUR/person
Pros: Breakfast was good and the bungalow was big
Cons: Staff promised a surprise as it was my birthday but nothing was done, spa was ok
Pros: We loved our bungalow, really spacious, good size bathroom and large beds. The facilities in the hotel where excellent. Lovely restaurant for breakfast buffet and very good evening buffet all great ...
Cons: The only challenge is Wi-Fi and it was not a huge problem as nice for the kids to have a break from social media. Everything else is really great.
Pros: Everything Was perfect.
Pros: The room was very spacious and offered a nice view of the grounds of the hotel. I didn't visit the Spa but from the outside the pool looked very attractive. Although I was travelling alone, I ...
Cons: The room was very noisy ; every time when the external door to the apartment block was opened and closed, the entrance room to my room rattled because of the air circulation. The general style of the ...
Pros: Breakfast and the cpacy clean cottages,
Cons: The reception staff!, one in particular, wasn't friendly or welcoming
Pros: Location, friendliness and helpfulness of staff , phantastic breakfast choices and a great variety of facilities
Cons: The quality of dinner could be a bit better
Pros: Sauna and tennis facilities and breakfast, however dinner (buffet and à la carte) was poor, we heard the same from other guests. It seems that it was 2 years ago much better.
Cons: That we had to pay a more expensive room due to the dog + 11€/day but he wasn't welcome during dinner and breakfast! On Friday evening there was a party IN THE RESTAURANT with more than 100 ...
Cons: No reception you have to check in in the bar where the bartenders are too busy with serving beer in stead of helping people check in to the hotel. They dont speak english. The room is old fashioned, ...
Pros: Staff was very nice and helpful . Food in the restaurant is very good .i used this hotel as starting base for hiking some of eifelsteige trails . This is the second time i am using this hotel, i like ...
Pros: Friendly staff Nice breakfast Location in the centre Good wifi
Cons: Small room Old and very small lift that stopped in between floors (and so there were still some stairs to take) Hotel is a bit dated
Pros: The room was really nice. Staff friendly and atsmophre in the row is fantastic. Very welcoming.
Cons: Parking wasn't the best. It was offerd but car park is 10-12 cars max. The swimming pool/gym is only open certain times of the year, it is a contract with a local place rather than on site.
Pros: The boss is very kind. The waitress is quite nice. And the breakfast has provided fish, that is amazing good.
Pros: Staff were very nice and helpful , the restaurant is serving great food. Parking is free.
Pros: Comfy beds breakfast good food good value and tasty
Pros: Great location, nice big room with comfortable beds, I even had a work area separate from the bedroom.
Cons: My only issue is with parking. You can park in the marktplatz for free from 6 pm till 8 am. Outside of that you have to pay - its not a major problem but it is a little inconvenient to have to get ...
Cons: Music from the caffe. Room not heated prior to arrival.
Cons: Price/Quality Breakfast
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