Best Western Plus Executive Residency Denver-Central Park Hotel

I GOT BIT BY BED BUGS!

Nothing. This hotel is disgusting.

The staff was rude. The website says there are roll away beds available which is untrue. The beds were all sunken in. The comforters were gross and the sheets were scratchy. When i woke up I started feeling itchy only to realize later that I'd been bit multiple times by bed bugs. This was my worst hotel experience ever. I am trying to get a refund.

I liked that my refrigerated worked good.

The first room they put me in had broken air conditioning didn't realise that till we were unpacked.Then after 2 days of being mad about that they finally gave us a different room where the cable television didn't work.But finally the next day they came & fixed that .The breakfast was terrible cause the food was stale & old .Housekeeping is very rude.

Nothing

Well the smoke alarm was hanging off the wall and for a NON smoking floor i could snell tobacco all night and the bathtub didnt drain priperly itines it and it took 35 minutes for a 10minute shower to drain but i guess thats normal considering there was FReakINg BlOOd splatter ALl over the outside bathroom DOOR i wouldve complained to get a discount or my money back but i know kayak and hotels have a bunch of policy rhetoric bullshit to free themselves from ever giving money back so ill just nver stay atthat place againfor what i was charged it was NOt worth it in any way shape or form and YES i recorded videos of the disgusting room and i will be posting them on my Youthbe channel :)

The location was where I needed to be, but I will never stay there again because it was awful.

Our room was on the 3rd floor. As we walked down the hallway there was a skunk-like odor. The internet went in and out and worked so poorly it couldn't be used. The hotel clerk said it depends on how many people are staying there and using the internet. It's known for being very, very slow. The TV had dark edges around the screen and couldn't be adjusted and then stopped working. The shower water flow was very low because half of it was coming out the faucet in the tub. We were short towels. The place felt unclean. And then there was a cockroach on the kitchen counter. It was about 4 hours into our stay and we just wanted to leave and get our money back. I wanted a full refund, but would settle for a portion. No way. The hotel clerk would only switch rooms and if we ran into internet problems again or a cockroach or anything else unpleasant, it was our problem. My daughter and I chose to leave. I'm working on trying to get our $60 back. I can handle conditions like this when I'm backpacking through Asia and paying under $8 U.S. dollars. But it's not what I was paying for to stay in Denver, Colorado. Book somewhere else.

Dirty! Terrible experience. I felt unsafe