Dorado hotels

Dorado hotels

Search hundreds of travel sites at once for hotels in Dorado

Check-in
Check-out
Compare vs KAYAK |

Good to know

Low season January
High season December
  Average price (weeknight): £189
  Average price (weekend night): £225

cheapest month to stay

50%

expected price decrease

most expensive time to stay

404%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

Where to stay in Dorado?

Our Heatmaps tool will help you find the perfect place to stay in Dorado by showing you how close hotel options are to major activities

Best Dorado hotels

Show all
Condado Vanderbilt Hotel - San Juan - Building
1
9.4 Excellent (1,943 reviews)
Overview Reviews
Looking for a luxury hotel steps from the beach? Look no further than the Condado Vanderbilt Hotel. Known for its opulant architecture and exceptional elegance, staying at the Condado Vanderbilt is an experience second to none. Located in Puerto Rico, The Condado Vanderbilt offers sweeping views of the Atlantic Ocean. Guests can enjoy such attractions as the Condado Lagoon, the Museum of Contemporary Art, San Jerónimo del Boquerón Fort and El Teatro, all within walking distance. Using its courtesy private shuttle service, guests can visit the Casino Del Mar located at its sister property La Concha Resort. Guests can also work on their golf game at the Bahia Beach Resort, a mere thirty minutes away. The Condado Vanderbilt has a selection of guest rooms and suites, some of which have oceanfront views and balconies. Additionally, each room comes fully equipped with toiletries, luxurious bed and bathroom linens, complimentary high-speed Wi-Fi, HD screens, top-notch sound systems, and Apple TV's. The amenities include swimming pools, one of which is heated and can be used year round. Other available ametities offered are cabana and chaise lounges, a state of the art fitness center, spa facilities, and massage services. The Condado Vanderbilt offers exceptional dining fare, including 1919, Ola Oceanfront, and Tacos and Tequila. Guests can also enjoy live music at the VC lounge. For a nightcap, guests will want to visit the Veritas Wine and Cognac Bar, Avo Lounge, and the Marabar Martini Bar and Lounge. At Condado Vanderbilt, experience the extraordinary, where modern amenities meet old world class. From fine dining to breathtaking views, The Condado Vanderbilt offers an otherworldly experience.
10.0 Excellent
Pros: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).
Cons: Room air conditioner had issues. Maintenance was unable to solve the issue and did not notify front desk that the issue was not fixed.
10.0 Excellent
Cons: Still holding money on my credit card.
10.0 Excellent
Pros: Everything was Fantastic
10.0 Excellent
Pros: Attention to detail, luxurious accommodations, outstanding staff.
Cons: We loved everything
10.0 Excellent
Pros: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.
10.0 Excellent
Pros: El mar y la piscina maravillosos .....
Cons: Nada todo me gusto
10.0 Excellent
Pros: We had an excellent time, highlight was that our room window opened fully, facing the ocean. Beautiful!
10.0 Excellent
Pros: Service
Cons: Nothing
7.4 Good
Pros: Excellent venue.
Cons: Poor staff. Very stuffy. Don't use Uber as the staff will ask you to have the Uber pick you up at the curb vs the hotel entrance.
4.2 Okay
Cons: I arrived at 3:40 pm and was told that the room I booked is not available. The front desk staff guaranteed that it would be ready by 4pm, but when I came back at 4:06pm I was told again the room is not ready. I finally checked in by 5pm and nobody explained why. They gave me two key cards and one doesn't work which kept me out of the room when I came back from swimming the other day. It is the most terrible experience that I have and I definitely don't recommend this hotel
10.0 Excellent
Pros: The rooms were luxurious yet charming, the staff was very helpful and the pool/lounge area was great
Cons: Not much to dislike.
10.0 Excellent
Pros: Pool area
Cons: I couldn't stay more days
Dorado Beach Ritz-Carlton Reserve - Dorado - Building
2
9.4 Excellent (255 reviews)
£1345+
Overview
Ritz-Carlton is a name that is synonymous with excellence in the hotel industry. Dorado Beach, a Ritz-Carlton Reserve, lives up to that name, earning Five Diamonds with AAA and hauling in the Caribbean’s only Forbes Five Star Hotel and Spa in 2017. Located right on Dorado Beach, the hotel is a fantastic choice for an indulgent Puerto Rican vacation. The hotel offers a wide variety of rooms, suites, and residences, each with an astonishing array of amenities. Some rooms offer the ability to step out of the room and be on the white sand beaches within steps. Other units have personal pools to access just on the balcony. The astounding residences give guests the opportunity to have a truly stupendous home away from home. Whatever option guests choose, they will be treated to absolute luxury with features like large terraces, oversized tubs, and floor-to-ceiling sliding glass doors with plantation shutters. The luxury does not stop with the rooms either. Two separate ocean view pools will allow to guests to splash in the sun with amazing views of the water. The full-service Spa Botanico includes open-air pavilions for guests to get relaxing beauty treatments immersed in the environment. Sporty guests can enjoy privileges at five tennis courts and three Dorado Beach TPC golf courses, among the finest in the world. On-site, guests can choose from three stunning restaurants offering everything from sushi to wood-fired food, all prepared with fresh, gourmet ingredients. Light snacks can also be picked up at La Cocina Gourmet. It is hardly an exaggeration to call Ritz-Carlton Reserve Dorado Beach one of the Caribbean’s best hotels, offering sheer luxury for its guests.
Casa Aramana - San Juan - Building
3
9.3 Excellent (328 reviews)
Overview
Featuring free WiFi throughout the property, Casa Aramana offers accommodation in Carolina. Free private parking is available on site. Each room at this bed and breakfast is air conditioned and is fitted with a flat-screen TV with cable channels. You will find a coffee machine and a kettle in the room. For your comfort, you will find free toiletries and a hairdryer. San Juan is 10 km from Casa Amarana, while Fajardo is 42 km away. Luis Munoz Marin International Airport is 2 km from the property.
The Dreamcatcher - San Juan - Building
4
9.3 Excellent (315 reviews)
Overview Reviews
The Dreamcatcher in San Juan is a boutique hotel, and it is the only vegetarian hotel located in the Ocean Park neighborhood. It has a great location that will put the guests just a short distance from places that they want to visit, including the beach. It has been rated the #1 hotel in Puerto Rock for four years in a row. The rooms and the suites located at the hotel have a wealth of features and amenities. All of the rooms are individually decorated, and they have free wireless Internet and portable fans, as well as AC. There are cotton sheets on the beds, and all rooms have access to a communal kitchen with assigned shelf space. Many of the rooms have private terraces, as well as desk space. Many of the suites and rooms have a private bath, but some have a shared bath. The facility has spa services, along with barbecue grills for the guests to use. It features a library, express check-in and check-out, a front desk area, free self-parking, dry cleaning and laundry service, and a restaurant. Vegetarian, vegan, and gluten-free options are available. This is a smoke-free property. Those who choose to stay at the facility will find that they are just a short distance from the beach, as well as a nearby park. There are plenty of places to explore and things to do in the area. It is also possible to find many places to dine in the area. Some of the options include Relax at Ocean Drive, Café Provi, and Cocobana.
8.0 Excellent
Pros: Chef Jerome was amazing. The outdoor showers were different and an awesome experience. the zen music and overall vibes from the guest house were truly amazing and I couldn't have picked a better place to stay. The dreamcatcher was like an oasis. I feel recharged and better overall after staying there for a few nights. Truly it is a unique and life changing experience!
Cons: The distance between our room and the bathroom was a bit far, especially in the middle of the night. You have to walk outside in the dark if you are staying in an artist room. But I guess bags apart of the whole experience.
10.0 Excellent
Pros: Clean, cute, quiet, and quaint. The room had everything we needed and the hosts were very helpful. There was a map that was so helpful traveling through the streets of San Juan. The ambiance of the Dreamcatcher is refreshing calm and peaceful. There are no TVs which contribute to the specialty of this place. Definitely recommend if your looking to stay somewhere outside the typical hotel experience, bc this boutique hotel is one of a kind!
10.0 Excellent
Pros: I loved the helpful staff and community vibe. The best part though was how magical everything looked and felt - it seemed like a tropical secret garden!
10.0 Excellent
Pros: By far the most relaxing hotel I’ve ever stayed in. Won’t stay anywhere else on my next trip.
Cons: Not a thing.
10.0 Excellent
Pros: This place is run by some buddhist (?) owners, so the atmosphere is very pleasant, peaceful and quiet. Guests have the possibility to take part in the community life (for example to join yoga lessons) but are not forced to anything. The only limitation is that if you want to use the kitchen, you are asked not to make meat as it is strictly vegetarian. The rooms are very well designed and very clean. The public spaces are also very nice and clean with a lot of trees, bushes, gekons and birds. As the house is in the gated community just one vlock from the beach, it is away from main traffic and therefore very quiet. We felt like in another world and did not mind at all that there are shared bathrooms only. I highly recommend to stay in this place if you want to rest.
Villa Herencia Hotel - San Juan - Patio
5
9.2 Excellent (267 reviews)
Overview Reviews
With a stay at Villa Herencia Hotel in San Juan (San Juan Antiguo), you'll be steps from San Juan Cathedral and San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
9.1 Excellent
Pros: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.
Cons: A little dusty, but everything else was very nice and cozy.
Hotel El Convento - San Juan - Building
6
9.1 Excellent (978 reviews)
Overview Reviews
Once a convent for 252 years, today Hotel El Convento is a European-style, romantic boutique hotel in the medieval, charming city of Old San Juan. It’s considered the neighborhood’s top upscale hotel filled with history presented thought Spanish antique treasures and modern amenities. This hotel is made for romance, yet business travelers and families find plenty here to love. Old San Juan is a 500-year-old historic district within Puerto Rico’s sprawling capital. History buffs often visit just for the surrounding of history itself. Hotel El Convento is located on the picturesque Cristo Street and near the city’s second oldest park, Plaza of the Nuns, and the second oldest cathedral in the Americas, San Huan Cathedral. Guests are within walking distance to San Cristobal Fortress, Pablo Casals Museum, Galeria Nacional, and San Felipe del Morro Fortress. While located near key historical sites in Old San Juan, the hotel lacks in proximity to the beach. El Convento's prime location is walking distance to many restaurants and bars within Old San Juan, but the boutique property offers three restaurants and bars on-site that often draw guests, locals, and tourists staying elsewhere. Two restaurants offer a very romantic setting and menu, as does the bar where large candles flicker. The third restaurant is casual and offers pizza, pasta, and craft beer. The outdoor terrace features a plunge pool and hot tub with gorgeous views, plus La Veranda Terrace includes daily wine, cheese, and crackers. For guests having to work, the lounge, library, and business center provide all necessary components. Meeting spaces, salons, a fitness center, and a beloved herb garden are also on-site. Hotel El Convento is a destination unto itself with grand accommodations, unique historical atmosphere, and a romantic ambiance everyone falls in love with.
10.0 Excellent
Pros: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!) History just walks the halls with you! The rooftop pool and hot tub with harbor view at sunset was something special. Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Cons: Having to leave so soon. Should have booked a much longer stay!
9.6 Excellent
Pros: It's a historic building with an invaluable art collection.
Cons: Their claim to have a pool is ludicrous.
10.0 Excellent
Pros: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.
Cons: Main elevator kept breaking down with immediate repair by local Contracted company. Any baggage moves handled by Hotel. They helped us totally through this minor problem.
10.0 Excellent
Pros: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Cons: There is a lot of traffic directly outside. Not good for early check in.
10.0 Excellent
Pros: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
7.1 Good
Pros: The staff was awesome!! Very comfy beds and a very good location!
Cons: The hotel is very old which is cool, but it need some upgrade.
10.0 Excellent
Pros: Beautiful hotel, wonderful hosts, located in an old world city.
Overview Reviews
At AC Hotel by Marriott San Juan Condado, each guest is given exclusive access to numerous amenities. One of the amenities is free high-speed internet, which gives visitors to freedom to surf the web from their smartphones, laptops, and tablets the moment they check into the building. Another amenity is an on-site fitness center that has a gym and a workout room, which can help guests exercise and stay in shape while they're enjoying their vacation. Other amenities include daily housekeeping, complimentary breakfast, laundry service, dry cleaning, and a concierge at the front desk who's ready to provide guidance and assistance 24 hours a day, 7 days a week. There are meeting rooms, conference facilities, a business center, and several pools available for use as well. The staff here is multilingual and the property is entirely smoke-free and suitable for people with wheelchairs. Every room in this hotel has at least one plush bed, soft linens, and comfortable pillows. Every room also has a private bathroom that's equipped with a shower, a bathtub, a toilet, and free toiletries. This hotel supplies each room with other items like towels, ironing facilities, a hairdryer, an alarm clock, and a telephone. Guests can expect to find a flat-screen TV and a sitting area in each room, too. AC Hotel by Marriott San Juan Condado puts its guests next to several popular destinations. For instance, tourist attractions like Stellaris Casino, Stella Maris Roman Catholic Church, Mozaik World Village Bazaar, and Plaza Antonia Quinones are all within walking distance of the hotel. Similarly, trendy restaurants like Cayo Caribe Condado, Cocina Abierta, Gelato & Co; Ali Baba Restaurant are just minutes away. Moreover, F.L. Ribas Dominicci Airport and Luis Munoz Marin International Airport are under 5 miles away.
5.4 Okay
Pros: Pool is nice and access to Stellaris is great.
Cons: Cleanliness is ok but bathrooms have a lot of mildew and the cleaning products they are using smell like hospital disinfectant. Not pleasant.
9.1 Excellent
Pros: The space was trendy and appealing, the staff was very friendly and Josie gave great recommendations of things to do. We went to the sister property to use their beach facilities which were very nice, accommodating, and not too far of a walk, but they have an amazing pool/pool area if you don't want to take the walk.
Cons: The room was EXTREMELY cold. The temp stayed around 64-66 the entire time which for both of us was unbearable. The first 2 days we tried adjusting the air ourselves, eventually we had to have maintenance come up who tried to get the air down then off to no avail. We eventually had to have it shut off from the main system but thank goodness we had a balcony and suite room so we could close off the bedroom and open the balcony door to warm things up.
Numero Uno Beach House - San Juan - Building
8
9.1 Excellent (232 reviews)
Overview Reviews
With a stay at Numero Uno Beach House, you'll be centrally located in San Juan, within a 5-minute drive of Carolina Beach and Plaza las Americas. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
5.7 Okay
Pros: Location is awesome. This hotel has no parking but it is very easy to find in the adjacent streets of this closed access neighborhood.
Cons: The hotel needs a lot of work! Paint on the walls, etc. Restaurant is shut down, perhaps after hurricane Maria. They seem to be very short staffed.
Sheraton Puerto Rico Hotel & Casino - San Juan - Building
9
9.0 Excellent (3,597 reviews)
Overview Reviews
Sheraton Puerto Rico Hotel and Casino is a massive property that is located in a stellar area that makes it easy for visitors to reach many of the destinations they want to visit in San Juan. The property is smoke-free, family-friendly, and pet-friendly. English and Spanish are both spoken at the property. Guests who choose to stay at the hotel will find that there are 503 rooms in all. The rooms at the hotel all have soundproofing to ensure that guests can unwind and relax in peace and quiet. The rooms have free WiFi and free wired Internet, pillowtop beds, spring water baths, around the clock room service, flat-screen TVs, air conditioning, coffee and tea facilities, daily housekeeping, private bathrooms, and free toiletries. Sheraton Puerto Rico Hotel and Casino offers a full-service spa, as well as an on-site casino for the guests to enjoy. The property has five restaurants available, and the guests will be able to enjoy a buffet breakfast available for a surcharge each morning from 6 am to 11 am. Some of the other features and benefits of the property include a 24-hour front desk, a business center, outdoor pool, and a computer station. Guests will be only a 15-minute walk from the Puerto Rico Convention Center. They will also be close to Condado Beach and Escambron Beach, as well as the Port of San Juan, San Juan Cathedral, and San Juan Gate. Travelers will find places in the area to dine, as well, including Casita Miramar, Soda, and Slice Pizza & Beer.
5.7 Okay
Cons: Housekeeping is mediocre, they take too much time to get the whole floor clean.
7.7 Good
Pros: Hotel is clean and friendly staff
Cons: Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
8.0 Excellent
Cons: Limited choices restaurants
10.0 Excellent
Pros: the infinity pool and the service as well as the area
Cons: no minibar
7.7 Good
Pros: Love the casino love the Metropole restaurant love the pool
Cons: I don't like it there is not a beach in the hotel
10.0 Excellent
Pros: I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Cons: The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
10.0 Excellent
Pros: Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Cons: I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
8.0 Excellent
Pros: We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
Cons: However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.
10.0 Excellent
Pros: The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Cons: Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.
7.7 Good
Pros: The infinity pool was great! Rooms were nice and beds were extremely comfortable.
Cons: The rooms didn't have vents and the food and drinks are expensive.
8.0 Excellent
Pros: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
6.8 Good
Pros: Good location and hotel looks great
Cons: The bedding. The sheets were really dirty and if you pull the comforter up to the light you can see all the dust and deadskin That has been collecting into the comforter and it is digusting.
La Concha Renaissance San Juan Resort - San Juan - Building
10
9.0 Excellent (3,017 reviews)
Overview Reviews
La Concha Renaissance Resort is located in Condado, San Juan, right on the beautiful Caribbean beachfront. This resort offers a variety of guest rooms and suites, including those with oceanfront and city views. Suites include upgraded amenities and larger spaces for spreading out. All guest rooms include flat-screen TVs, iPod docks, free WiFi, and pet-friendly accommodations. Many rooms include private balconies and floor-to-ceiling windows to enjoy the stunning ocean and city views. This resort hotel features multiple pools, including an adults-only Ocean Terrace pool, as well as beach access for sunbathing, water sports, and more. The staff is on hand to help with activity and trip planning, reservations, and sightseeing recommendations. There is an onsite fitness center with daily classes, including Wine Yoga. The Spa at Condado Vanderbilt is nearby, offering a full array of spa services and treatment options. La Concha Renaissance Resort is also home to Casino del Mar, where you can enjoy gambling and nightly entertainment, as well as plenty of great dining and bar options onsite. The casino offers blackjack, poker, roulette, craps, and other table games along with over 400 slot machines and electronic gaming options. This resort offers an array of spaces for weddings, meetings, and other special events. Group reservations and rates are available, as are catering services, A/V equipment, and event and meeting planning assistance. This resort offers the perfect setting for a modern luxury destination wedding, corporate retreat, a family getaway, or even just a romantic weekend.
4.8 Okay
Pros: The beach and pool facilities are great
Cons: My room did not electricity for 48 hours, the hotel would not offer much more than a complimentary buffet breakfast.
8.2 Excellent
Pros: Beautiful hotel with open lobby and modern clean feeling.
Cons: Even though the reservation was a prepaid, I still got hosed with a resort fee. A couple of bottles of water and a beach chair shouldn't cost 25 bucks. Got the runaround as to why my Marriott status was worth nothing at this resort property.
9.7 Excellent
Pros: Modern look that is on the beach with pools and in a nice area. Every part of the hotel was clean including the gym and toilets. The restaurants were also excellent with good choices and healthy options available. Overall awesome and would definitely recommend this luxurious hotel.
Cons: Resort fees. I feel that the hotel is priced right and that there is no reason to tack on resort fees. Drinks a little pricey
9.1 Excellent
Pros: Loved the suite with full kitchen. Would do this again!
Cons: HOusekeeping was not cleaning room if I did not ask or let them know I was out. Room did not get made up last day at all, and I was out all day.
9.1 Excellent
Pros: Well maintained despite not being a new resort; Modern, comfortable and clean rooms; Large staff and very friendly and accommodating; Adult pool! It was the most quiet and least congested area. Not sure some people knew it was there. If you like resorts and don't mind the crowds you will enjoy this hotel.
Cons: Party-like atmosphere on the weekend- if that's what you want you will have a great time. Personally, I didn't like the music on the beach. Also, the beach is fairly narrow and the main beach area and pool area are both crowded with chairs very close to one another. I prefer more space and don't want to be sitting an inch away from a total stranger. It can be tough to find the sun in the afternoon when the hotel casts a shadow on the beach. Scope out a good spot early.
10.0 Excellent
Pros: Vibrant, entertaining but also relaxing and luxurious. Staff was friendly, helpful and courteous. The facility was clean, never noticed bathroom soap, towels, tissue empty or a mess. Room was a suite with ample space, balcony and kitchenette. It seemed much more suited to adults only but there were families. Location was great, right on the beach. Bikes were available which we took into Old San Juan. I would stay here again and again with adults.
Cons: On occasion, I felt that the music was too loud (ack! I'm getting old!) But that was really it.
7.7 Good
Pros: I loved the 3 different pool options. We used the adult pool the entire time, which is much quieter and has a beautiful infinity pool overlooking the ocean. Most staff were so friendly and helpful. Menu is pretty reasonable and prices are comparable to surrounding area, except quality is much much better. Tuna salad was my favorite thing by far.
Cons: Mixed drinks were weak and pricey. Rules weren't always enforced. Example, there was a 5 year old at the adult pool for about 2 hours until someone finally noticed. We were also told we couldn't bring our own mixed drinks to the pool, yet others would blatantly have a 6 pack from cvs out in the open. Hallways were a little dingy.
9.7 Excellent
Pros: All
9.4 Excellent
Pros: location and beach were great.
10.0 Excellent
Pros: All 3 pools were beautiful. Definitely worth the upgrade to an OceanView Suite. The views are out of this world! Restaurants all had good food, even poolside. Pleasantly surprised. Would definitely return To PR and stay here again.
Cons: Nothing to complain about
10.0 Excellent
Pros: hotel staff was very friendly and helpful. hotel was right on the water, great drinks and food. Located in a nice area to walk around at any time of the day. Close to shopping, and local restaurants. Hotel guests were a mix of families, couples, business, and groups of friends. There was an adult only pool as well as 3 others. Will definitely be going back and staying here!
10.0 Excellent
Pros: The staff is extremely friendly and helpful! The breakfast buffet is super yummy and the drinks at the bar with Juan are so good! He genuinely cares about people and making quality drinks! Pool & beach access is amazing.
Cons: The only thing that could’ve been better was perhaps the ac in the room. We had a suite so at times it felt a little warm.
Hyatt House San Juan - San Juan - Building
11
9.0 Excellent (1,177 reviews)
Overview Reviews
Hyatt House San Juan provides a comfortable environment that remind guest of home. The Hotel features 126 spacious rooms that feature Atlantic Ocean and San Juan Bay views. Located in the Puerto Rico Convention center district and next to San Juan Bay Marina. The hotel is conveniently located just 10 minutes from The Luis Munoz International Airport and steps away from Historic Old San Juan, Condado area and Ocean Park Beach.
9.1 Excellent
Pros: Friendly staff, all in good condition, everything is new. The location is in the San Juan convention center district, we book it for a convention and we walk to all the activities. Nice view to the harbor and the cruise line. If you are traveling to take a cruise (Royal Caribbean terminal) it just right there. Overall is a 4 star hotel.
8.0 Excellent
Pros: You are a few miles from the pier at Hyatt House. Good complimentary breakfast.
9.7 Excellent
Cons: Breakfast potatoes. I would like a more veggie friendly breakfast
Overview Reviews
Daily Resort Charge will be added to the room rate and includes: 2 hr reception M-SatPool-beach toys, towels, cooler available/Nearby casino match bet coupon/Poolside activities select days and times/Remote wireless printing. This charge is in addition to the rate quoted and not govt imposed. The Hampton Inn & Suites San Juan hotel is located in the center of the trendy Isla Verde tourist district of San Juan, Puerto Rico where the beaches and night life are only minutes away. Our hotel is adjacent to night life, casinos and shopping, and over 25 restaurants within walking distance that range from casual to fine dining. Corporate travelers will enjoy our great location near the airport and easy access to Hato Rey, Santurce and Carolina business districts. Our San Juan Hampton Inn & Suites features 200 amenity filled hotel rooms that include coffeemaker, hair dryer, iron and ironing board, premium cable TV and high-speed internet access. Guests can request one of our 52, two room suites with refrigerator and microwave as well as connecting rooms and cribs. Our San Juan hotel consists of two towers connected by a lobby with a glass wall overlooking a tropical garden and swimming pool with swim-up bar and whirlpool. The hotel offers complimentary wireless internet access in the pool and lobby areas. Sure to please the busy executive or Puerto Rico leisure traveler, San Juan Hampton Inn & Suites hotel guests will enjoy complimentary On the House hot breakfast buffet served daily as well as our fitness center and business center. For a nominal charge, guests can utilize laundry/valet services, a concierge/travel desk, a guest laundry facility, meeting and banquet rooms and audio/visual equipment.
10.0 Excellent
Pros: Location pool and cleanliness were excellent. All staff very pleasant especially mishi at the pool bar
10.0 Excellent
Pros: Everything
9.4 Excellent
Pros: It was very clean, comfortable and everything you would expect from a Hampton Inn and Suites.
6.0 Good
Pros: I loved the staff are excellent the pool area is fascinating, as the fourth very cute and the food deluciosa
Cons: I dont report it why all is excelent
6.0 Good
Pros: The hotel is fine, however my treatment was not! And I think it was because I booked via a third party sight... kayak! I arrived at hotel after a long long day, and was " told" no rooms were available because they needed to be cleaned. This was a lie! I sat in the lobby waiting. I noticed SEVERAL guests checking in and proceeding to their rooms. So I got up and asked about my rooms. I said I only needed one right now so could sleep as the other room was not needed for a while. They finally gave me a room. It was about the worst room in the entire hotel, but I didn't care as I was exhausted. I paid $600 for two rooms. The next night I decided NOT to use kayak, and find my own hotel. I did, and it was a better location and LESS than half the price. The remarkable part; resort and room occupancy fees where less than half via kayak. So in short. I'm about done with kayak. I'm fed up with being treated as a second class citizen, but paying top dollar! Dissatisfied does not describe my experience using kayak.
10.0 Excellent
Pros: From staff to wake up call eveything was on point
Cons: N/A
10.0 Excellent
Pros: Great facility-pool, grill/bar, access public beach and wifi.
Cons: nothing
8.0 Excellent
Pros: I liked the fact that everything was very clean and neat, even thou the hotel is almot at the end of the street, It's still walkable to the rest of the places you would like to go..(shopping, food, entertainment, beach).
Cons: On the other hand I didn't like the fact that they have extra charges after you pay everything online, they charge you for parking, $10.00 per night and also $28.00 extra per night... Those were the other charges after we had already paid everything online.. Just keep in mind that you have would have to pay "extra"
7.7 Good
Pros: Nice.we would recommend it to anyone for a short stay..
9.7 Excellent
Pros: Loved the happy hour that included free drinks and snacks, the free beach chairs to borrow, the swim up bar, the modern design of the hotel, the helpful staff, the free breakfast, the comfy beds.
Cons: Nothing
Andalucia Guest House - San Juan - Building
13
9.1 Excellent (149 reviews)
Overview
With a stay at Andalucia Guest House in San Juan (Ocean Park), you'll be within a 5-minute drive of Carolina Beach and Centro de Bellas Artes Luis A. Ferre. The front desk is staffed during limited hours. Free self parking is available onsite.
Overview Reviews
San Juan Marriott Resort & Stellaris Casino stands out as a symbol of comfort and elegance. It allows easy access to many of the popular tourist and business destinations in San Juan, making it an ideal choice for both the leisurely as well as the business traveler. Guests staying at San Juan Marriott Resort & Stellaris Casino can enjoy easy access to the Puerto Rico Convention Center, where they can attend business conferences or other corporate events. The resort is also situated close to the beach and the city and offers an easy gateway that tourists can take for exploring both places. The Old San Juan area is also close to the hotel and has a lively culture that’s worth exploring. The San Juan Luis Munoz International Airport is just a 10-minute drive from the premises. San Juan Marriott Resort & Stellaris Casino has guest rooms that are equipped with balconies, LCD television sets, and free WiFi connectivity. Coffee makers and mini refrigerators can also be found in every room. The bathrooms feature upscale amenities, while plush bedding and windows of floor-to-ceiling length are other highlights in each room. Guests are treated to buffet-style dining at the onsite restaurant, La Vista Latin Grill. There’s also the option of savoring a meal and cocktail at Red Coral Lounge, while Gelato & Co. is a great place for some Italian ice cream. Local coffee and takeout snacks are available from Coffee Merchant. There’s never a dull moment at the San Juan Marriott Resort & Stellaris Casino with an onsite casino and swimming pool providing plenty of entertainment. Modern equipment can be found in the 24-hour fitness center, while business facilities and spa services account for additional amenities. Whether looking for a good business hotel in the area or a comfortable getaway from daily life, San Juan Marriott Resort & Stellaris Casino offers convenient, entertaining and relaxing accommodations.
10.0 Excellent
Pros: Great pool for toddlers! Awesome restaurants and service. For lunch La Isla restaurant kebobs are highly recommended. Our room had a ocean view that ir worth the extra money.
Cons: Beach is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to another. I suggest keep them at the shore.
4.5 Okay
Pros: Location is amazing. Condado area is vibrant. Great restaurants, great sightseeing.
Cons: Our room had roaches and after getting a minor upgrade, things went downhill. In the fine print, breakfast package excluded my 12 year old daughter, which put us in a weird place because we were then forced to pay for the overpriced breakfast or take her somewhere to eat. The hotel muddled up our booking. We received wrong expectations about our room, which ended up Being small and cramped. Hotel management isn't empowered to take care of customers and we received an "it-is-what-it-is" attitude from the staff. After asking, they said that for a discounted fee, we could upgrade. The total amount meant $250 out of pocket which we couldn't do. This was even after letting them know it was our first time staying there and we were in town to celebrate my brother in law's birthday. The hotel restaurant's food was bland and the quality is not 4 star level. Chefs couldn't even get a boiled egg right for our 18-month old. Every morning, we had to request it at least twice. Room service was poor and slow: a simple order of chicken tenders with ice cream jumped from $12 to $23, between tax and the high delivery fee. To make things worse, after almost an hour, the order arrived with missing silverware and napkins for which we had to call again. Was so let down by this experience. Go to La Concha a block down. The few extra dollars will be well worth it.
8.0 Excellent
Pros: EMPLOYEES VERY NICE WORK VERY HARD TO PLEASE YOU
Cons: LOBBY MUSIC VERY LOUD I USED EAR PLUGS
9.7 Excellent
Pros: I love how they had all the Amenities on site, and the Staff was Polite always willing to help and offer refreshments.
Cons: The Rooms had a little Moldy Smell. Other wise my kids love the Pool and the Beach.
9.7 Excellent
Pros: Great staff and great accommodations! We only ate once at this hotel but it was very pricey but the food was above average. Hotel is in a great location and is within walking distance of many restaurants and other attractions. I would visit again!
Cons: Obviously pricing of hotel restaurants is going to be pricey but it was pretty steep. I wish they offered something along the lines of a free continental breakfast. Other than this I cannot complain!
10.0 Excellent
Pros: I saw all the resorts and this on has the best bang for your buck. I am a young doctor and went with my girlfriend and did extensive research on best water front resorts and this is the one because of the pool and service. Becareful other hotels are in front of rocky beaches that will ruin your vacation. This has great beach prime location and amazing options on things to do.
9.4 Excellent
Pros: Staff is really courteous, upgraded our room for free. Always smiling, will help you no matter what. Had an amazing stay, and will definitely come back again.
9.7 Excellent
Pros: Wonderful live music at pool and in lobby. Beautiful beach, plenty of chairs and umbrellas. Nice pool, just a little chilly.
Cons: Food is so-so and overpriced (no big surprise).
9.7 Excellent
Pros: Service from the staff was excellent. View from our room was fantastic. Room and grounds were kept very clean. Beach was lovely and kept clean. We really enjoyed our stay and would like to return.
Cons: A little pricey. Also someone was smoking on their balcony. We could not sit on our balcony one evening because of the smokers. I was told that the hotel policy allows smoking on the balconies as long as their balcony door remains shut. That may be fine to keep smoke out of the room but it doesn't help guests in nearby rooms. Smoking should not be allowed anywhere on the grounds, including balconies.
8.0 Excellent
Pros: Our family loved the close proximity to the beach.
Cons: Taxis were too expensive. There's not enough public transportation.
7.7 Good
Pros: Nice hotel, a little bit old Staff members are great Location is one of the best in San Juan Nice Beach front, nice poll area, everything else is below average You have CSV, Walgreens, and many restaurants walking distance
Cons: Everything is overpriced Rooms are old and small Bar is noisy and crowd not cool at all Casino area looks aweful I didn't wasted time on it
10.0 Excellent
Pros: We loved the amenities, cleanliness , and attentiveness of staff in addition the local of the hotel to all different conviniences
Cons: Nothing to dislike
DoubleTree by Hilton San Juan - San Juan - Building
15
8.9 Excellent (1,258 reviews)
Overview Reviews
Daily Resort Charge will be added to the room rate and includes: Access to our Beach Club w/ lounge chairs, umbrellas & beach towels, use of bicycles, in-room bottled water, guest internet access, business center services. The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico’s capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU). Our freshly renovated hotel has much to offer business and leisure travelers alike, with contemporary guest rooms and executive accommodations that include in-room conveniences like 32in flat screen TV, MP3 clock radio, high-speed internet access, microwave and mini-fridge, and luxurious Sweet Dreams beds. Enjoy the finest in regional and international cuisines at one of our hotel restaurants, serving breakfast, lunch and dinner daily. Or, enjoy your favorite beverages and cocktails in sophisticated surroundings. Additionally, our guests have use of hotel amenities that include: A state-of-the-art Precor-equipped Fitness Center Spa Room - massage appointments available In-room dining Private courtyard with sparkling, tropical pool and whirlpool Complimentary wireless internet access in lobby and pool areas Stay productive and connected in our Business Center, providing fax, photocopying, and secretarial services as well as complimentary high-speed internet access. We’re close to nearby Hato Rey and the Milla de Oro business and banking district, San Juan’s New Convention District, and Plaza Las Americas Shopping Center. The Doubletree San Juan hotel has 4 versatile meetings rooms with modern A/V and connectivity capabilities. We offer complete support services to facilitate your important conference, seminar, luncheon, business meeting or family reunion for up to 60 guests, including themed events that can be custom-designed to your unique specifications. Our hotel is a short walk away from exciting San Juan nightlife and casino district with dozens of tempting restaurants, cafes and shops. For the more adventuresome, San Juan rum bars, pubs and nightclubs offer excitement. Also within walking distance are the Puerto Rico Museum of Arts and Luis A. Ferre Performing Arts Center. Old San Juan, home to the centuries-old fortresses El Morro and San Cristobal, charms with its cobblestone streets and amazing museums, and no visit to San Juan is complete without visiting the old town’s historic and cultural sites. When you visit San Juan, our professional and caring hotel staff looks forward to welcoming you to the Doubletree and beautiful Puerto Rico with our signature warm chocolate chip cookie at check-in.
10.0 Excellent
Pros: It was a wonderful experience. The staff was warm and friendly, and the room was immaculate.
8.5 Excellent
Pros: Customer service
Cons: House keeping. They took too long to clean our floor.
6.2 Good
Pros: free cookies and ping pong table. staff was very friendly
Cons: Lobby smelled like sewage. there was a stain on one of the towels. The bed comforter looked dirty, but I think it was actually the stuffing just clumped together from washing many times.
9.0 Excellent
Pros: Excellent staff and service Welcome cookies
Cons: Resort fees but this would go for all hotels in the area. Parking options
9.7 Excellent
Pros: Good location, everything was clean, great staff.
Cons: Parking not included.
6.2 Good
Pros: La localizacion
Cons: Precios altos, el area de la picina pequeña y tenia muchas ojas. Me cobraron dos veces la trasancion y no me ofrecieron algún descuento o estadia. Aun espero por mi credito de vuelta.
9.7 Excellent
Pros: Gave us access to Isla Verde Marriott courtyard facilities as well. Staff was great! Across the street from a supermarket, near plenty of restaurants.
Cons: Hotel menu was unimpressive, pool area not attached to the beach, but really there is a ton to like about this hotel!
10.0 Excellent
Pros: Good location, lots of restaurants and shops within walking distance.
8.8 Excellent
Pros: Hotel staff were friendly and informative. All areas of hotel were very tidy. I felt very welcomed and appreciated during my stay.
Cons: The foot sham on the bed had stains. Cleaning service did not clean the glasses we used in the room. Hallways were quite cold for my taste. A bit pricey. Seems to be the norm in San Juan.
8.2 Excellent
Pros: Live that the rooms were clean and modern. Staff was super friendly and helpful.
Cons: It was a bit of a walk to hot spots. If you're ok with walking 10 minutes or more to the nearest hot spot then your stay will be a walk on the beach!
7.4 Good
Pros: Poool open24 hour a thumbs up!
Cons: Lost my eyeglasses , i called first they say they found one and later no trace of them.. .strange.
CasaBlanca Hotel - San Juan - Building
16
8.8 Excellent (1,317 reviews)
Overview Reviews
CasaBlanca Hotel provides guests with modern and charming lodgings in one of Puerto Rico’s most popular destinations. Its rooms, location, and amenities make this hotel an ideal choice for couples, families, and groups looking for the perfect starting point for exploring this historic city. Located in thrilling Old Town San Juan, CasaBlanca Hotel is less than 10 miles from Luis Munoz Marin International Airport and close to many popular attractions. While staying here, guests can enjoy proximity to National Gallery, La Fortaleza, San Juan Historical Site, Isla de Cabras Park, and Bacardi Rum Distillery. Accommodations are airy and vibrant. Guests may choose Interior Queen Rooms with one queen bed, Junior Suites with one king and one sofa bed, or Two-Bedroom Suites with balconies, one king and two twin beds. All rooms come equipped with free Wi-Fi, antique furniture, and premium bedding. Just steps away from the hotel are some of San Juan’s most popular dining spots. For fresh Mexican fare, visit Greengos. Brickhaus is the spot for tasty cocktails and casual eats. Top-notch coffees served alongside sweet and savory pastries are on order at Cafeteria Mallorca. In terms of services and amenities, CasaBlanca Hotel has much to offer its guests. There is a beautiful outdoor sun terrace to enjoy, and the 24-hour front desk provides guests with concierge and baggage storage services. A stay at CasaBlanca Hotel allows guests easy access to some of the city’s most incredible sites while surrounding its guests with comfort and tranquility.
7.4 Good
Pros: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.
Cons: The room was incredibly small. I need to talk to someone in the front desk to get my key, and they had a sign that says "for help text x number". Nobody answered until the next day when I had left already. How did I finally get my key? I opened the desk and there it was, no help, no security, no supervision. I just took it and kept going.
10.0 Excellent
Pros: Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly.
Cons: Nothing! Would have loved to have stayed there if the A/C would have stopped leaking. But they fixed the situation very quickly.
8.8 Excellent
Pros: Friendly helpful staff. Excellent location. Iconoclastic décor.
Cons: I very much enjoyed staying at this hotel, but it does not meet the lowest level of fire safety standards. There is only one open stairway leading to all the floors and no secondary means of escape--not even a fire escape. There is not separation between the lobby and the restaurant. There is no sprinkler system.
10.0 Excellent
Pros: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.
Cons: It can be a bit noisy but at no fault of the hotel. When you stay on Fortaleza St you are in the center of the action and hear music from neighboring restaurants. We did not mind this. Being in the center of things was important to us and we felt part of the activity and excitement that is Old San Juan.
10.0 Excellent
Pros: The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan
9.4 Excellent
Pros: Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan.
Cons: Couldn't find an outlet in the bathroom. Made it a bit more difficult to get ready in the morning. Room was small but wasn't an issue for us because we were only in our room to sleep.
9.7 Excellent
Pros: Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.
10.0 Excellent
Pros: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!
9.7 Excellent
Pros: We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.
Cons: They're currently installing an elevator but the staff will gladly carry bags up the stairs for you.
9.7 Excellent
Pros: Customer service. Uniqueness of hotel.
Cons: Elevator was broken while we were there. Light switch in bathroom would not turn off.
9.7 Excellent
Pros: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.
Cons: The bed was pretty hard. I overpaid because I booked through this site. I would have paid much less booking with the hotel directly. I recommend you do that.
Hyatt Place San Juan/City Center - San Juan - Building
17
8.8 Excellent (1,252 reviews)
Overview Reviews
The Hyatt Place San Juan/City Center is ideally located near the Puerto Rico Convention Center. Guests will find that this property has many amenities including an outdoor pool and an outdoor children's pool. Plus, there is a 24-hour fitness center, business center, and computer station, as well as laundry facilities. The staff members are multilingual, and they can assist guests in Spanish and in English. There are dry cleaning services available, and the front desk can provide luggage storage if needed. Dining options include a restaurant, bars including a poolside bar, a cafe, and a snack bar. There is a daily breakfast buffet available as well. Guests can find bicycle rentals nearby as well as many other attractions including the Pan American Pier, Excambron Beach, and Luis Munoz Rivera Park. There are five floors which contain 149 rooms at the Hyatt Place San Juan/City Center. The rooms all contain coffee makers, iron, ironing boards, and air conditioners. There is hypo-allergenic bedding available. Plus, the rooms are outfitted with blackout curtains, sofa beds, pillowtop mattresses, and premium linens. Some of the rooms have separate living spaces with sitting areas. The private bathrooms all contain shower and tub combos which are stocked with designer toiletries. The 42" televisions have premium channels, and guests will find a desk, refrigerator, and a safe in their rooms. Free bottled water is provided, and adjoining rooms are available. The nearest airport is the Luis Munoz Marin International Airport which is a 14-minute drive from the Hyatt Place San Juan/City Center.
7.4 Good
Pros: Good free breakfast
Cons: No hot tub and a cold swimming pool
10.0 Excellent
Pros: Very clean
Cons: Nothing
Overview Reviews
The O:live Boutique Hotel in Puerto Rico on San Juan is an interesting luxury hotel that has a range of beautifully appointed and unique suites. The location of the hotel is just a short distance from the water, as well as places to dine and enjoy the area. The suites at the hotel will provide the guests with true luxury. Guests can choose from Le Petite Suite, O:live Style Suite, Mediterranean Suite, Lagoon View Mediterranean Suite, and the Gran Cru Suite. Some of the types of amenities that are located in the suites include bathrooms, flat screen televisions, comfortable beds, and rainfall showers. Some also have private terraces. The hotel offers indoor and outdoor spaces for relaxation. Guests will find a plunge pool, as well as a full-service bar area. The building is stylish inside and out. Located on the first level of the O:live Boutique Hotel, Sage Steak Loft is one of the best restaurants in San Juan. Chef Mario Pagan makes sure that this is no ordinary steakhouse thanks to the interesting array of dishes. He makes sure to add many of the local flavors, such as mango and papaya to the dishes, as well. Of course, guests of the hotel can find a wealth of other places to dine, as well. Some of the places to visit include Waikiki Seafood & Oyster Bar, Tacos & Tequila, Waiter’s Bar & Grill, Esteban’s, Panky’s, and Cayo Blanco. Guests will find that the beaches and other attractions are all nearby, as are the two airports.
10.0 Excellent
Pros: The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for?
Cons: The fact that I had to leave!
10.0 Excellent
Pros: Its an amazing boutique hotel Better than expected!!
10.0 Excellent
Pros: Olive Hotel was first class service. Wonderful staff. Very friendly and my wife and I always looked forward going back to relax and the roof top bar and pool was just perfect!
Overview Reviews
Daily Resort Charge will be added to the room rate and includes: Guest internet access (4 devices); beach services with chairs, umbrellas & towels; pool toys & games; two bottled waters daily; 50% discount for second entrée purchased at lunch & dinner; 15% off massage; local/toll-free calls. Welcome to Embassy Suites by Hilton Dorado del Mar Beach Resort located just outside San Juan, Puerto Rico. We offer the best hotel destination for Puerto Rico vacation packages and specials! Our Puerto Rico beach resort offers our guests a beautiful stretch of warm, tropical beaches. We’re a short drive from Camuy Caves, Puerto Rico Premium Outlets, Bacardi Factory & Luis Munoz Marin International Airport (SJU). There is so much to do on our beautiful island and we'd like you to help you plan your vacation before you arrive. We can offer great suggestions to our business and group guests.
4.0 Okay
Pros: The bed was the best part as well as having beach access.
Cons: It was under reno at the time and definitely needed it. The customer service was mostly poor...bar tenders seemed annoyed to be there and weren't upbeat making drinks or interacting with guests. The main pool bar was dirty, old and dead. It was so boring, nothing like a Mexican resort would be like if compared. The food was moslty bland and very underwhelming for the expensive price. We found much better dining offsite. The beach was a bit rough and gritty, not soft powder sand with a ton of rocks but at least there was a beach. The pool wasn't heated but had a nice layout and area for children.
10.0 Excellent
Pros: Breakfast buffet. Great service. Security. I loved it!
Intercontinental Hotels San Juan - San Juan - Bedroom
20
8.7 Excellent (2,180 reviews)
Overview Reviews
The San Juan Hotels Intercontinental Hotels San Juan is located on miles of white sand on the Isla Verde Beach and convenient to historic Old San Juan, the financial district, and other attractions. This air-conditioned establishment is ideal for a family vacation and offers 398 non-smoking guestrooms and 22 suites. It is less than a mile from Luis Munoz Marin International Airport and six miles from F.L. Ribas Dominicci Airport. Every room at the hotel is outfitted with comfortable beds with crisp linens, fine fabrics, deluxe bathroom amenities, and modern features. An iron and ironing board, in-room safe, tea maker, coffeemaker, and hairdryer are provided. There is a separate living room with a sofa bed, dining table, dressing room, and a whirlpool tub. Guests can also enjoy bathrobes, complimentary high-speed wireless Internet access, flat-screen television with cable channels, and a stereo. Akua Spa is available on-site with body treatments, facial treatments, and massages available for guests who want extra relaxation. There is also a 24/7 fitness center with sauna and steam room. Guests can also enjoy walking or jogging down two miles of sand on the beach near the resort. There are several restaurants at Intercontinental San Juan. Aleli offers breakfast and dinner on an al fresco basis. Akua Bar is poolside and serves snacks, sandwiches, and beverages. Ocean Breeze is open for breakfast, lunch, and dinner with pizza, salad, and local seafood on the menu. Guests who are looking for espresso, fruit, and sandwiches can enjoy La Bodeguita in the main lobby.
10.0 Excellent
Pros: Staff was great! Location Excellent it was close to the airport but you didn't hear the airport!
6.2 Good
Pros: The location is right on the beach, close to the airport. Good views from the ocean facing rooms. We were on the 16th floor and it was great. Lots of restaurants nearby and within the hotel. The rooms are spacious and the bed is comfortable. Great housekeeping staff, very friendly and helpful
Cons: Sand fleas...a tiny bug that bites like a mosquito/bed bug. They were all over in our room. This was before we had even stepped on the beach, so they were there before we came and stayed with us till the end. We had to apply bug repellent to sleep and not be bitten. No activities by the hotel. They charge a resort fees but it feels more like a traditional hotel rather than a resort. Tiny bathrooms No easy access to clothes dryer, c'mon you are on the beach.
10.0 Excellent
Pros: What's not there to like?
Cons: There's nothing there not to like!
9.7 Excellent
Pros: Had to spend one extra day in PR after vacation elsewhere, and we randomly picked the IH. We were pleasantly surprised. They let us do early check-in 4 hours before the regular time. The room was very comfortable for all 4 of us, and the beds were super comfortable. The facilities were also great, beautiful pools and of course a nice beach. Will be back for a longer stay next time.
Cons: It's not inexpensive, but still a good value.
9.7 Excellent
Cons: Excellent hotel but very expensive.
8.2 Excellent
Pros: The staff, the view
Cons: Sliding door to balcony was hard to open and close.
6.3 Good
Pros: location to beach and pool
Cons: Dollar you to death. They charge 22.00 a day for beach taxes and do not tell you to you check out and then apply it to the 200.00 that you must put down when check in. ( THIS IS JUST FRAUD ). when I paid 6.00 usd to use there computer in there business center, the internet would not work. They refused to refund my money. Told me to come back tomorrow and i could use the computer for free. I told them i was checking out today and wanted credit for my 6.00. I was told by management they could not refund me. Due to these hidden cost, we moved to a different hotel.
6.2 Good
Pros: The staff was friendly
Cons: This is not an all inclusive resort, it does not even offer breakfast. We do not feel like we got our money's worth.
10.0 Excellent
Cons: Outstanding service all around. Only hiccup was the TV in the room that kept losing its signal also trouble with the remote. Otherwise no issues.
2.5 Mediocre
Pros: Nothing
Cons: I paid a butt-ton of money to stay at this hotel. The girl at the front desk didn't even say hello to me when I was checking in. That says it all right there. Then she hit me with a massive resort fee, which definitely was not worth it. Then I said to her: "If you're going to hit me with an 18 percent resort fee, you might want to ease the blow with a simple greeting." Probably won't be headed back to Puerto Rico anytime soon. I'll just stay in NY where people treat you like shit, but at least you're still in NY.
3.3 Mediocre
Pros: Liked the pool and beach.
Cons: Service was horrible. Staff wasn't friendly. Had to ask front desk 3 times for someone to unclog our bathroom shower (super unhygienic) and after everything was said and done they didn't come to fix it or move us rooms. They didn't even compensate us for the horrible inconvenience. The place felt really run down and in a not so safe location for walking around. Additionally the bathroom wouldn't stop flushing all night so the sound of water was really annoying. Not to mention the smell of this rancid running water. Waist experience at an intercontinental (which I'm truly a fan of usually).