Overview

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The Albany Hotel

225 Smith Street / 225 Anton Lembede, 4001 Durban, KwaZulu-Natal, South Africa
+27 313 044 381

£30+

Overall guest ratings

6.6/10 Good
Based on 1,749 reviews

Review highlights

  • 6.9
  • 4.5
  • 4.5
  • 4.5

Nearby

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    About

    With a stay at The Albany Hotel, you'll be centrally located in Durban, steps from Old Courthouse Museum and Natal Museum. This hotel is within close proximity of Durban Natural Science Museum and Durban City Hall.

    Rooms

    Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare (surcharge), and a hair salon.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

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    Hotels.com

    Amenities

    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Room service
    • Bar/Lounge
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 1,749 reviews
    • 6.9 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 5.3 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.8 "72% said rooms were small."
      2.9 "71% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
    • 4.5 "Inconvenient location."
      1.7 "Not enough parking facilities, according to 83%."
      0.6 "For 94%, parking prices were too high."
    • 4.4 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    • 4.0 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
    View all review categories

    Overall rating

    6.8 Good
    Based on 664 reviews
    • 7.5 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 4.8 "Inconvenient location."
      1.7 "Not enough parking facilities, according to 83%."
      0.8 "For 92%, parking prices were too high."
    • 4.6 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      3.3 "67% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.6 "74% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 4.0 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.6 "Unfriendly atmosphere, according to 54%."
    View all review categories

    Overall rating

    6.3 Good
    Based on 874 reviews
    • 6.0 "Service is ok."
      5.2 "52% said the reception staff was ok."
      6.9 "Housekeeping was ok, according to 69%."
      5.7 "Only 57% thought the service was professional."
    • 5.0 "Breakfast is mediocre."
    • 4.8 "Not very comfortable."
      3.3 "67% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      0.0 "100% criticized the small bathroom."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
    • 3.8 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      5.0 "50% thought the atmosphere was somewhat friendly."
    • 3.8 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      0.7 "93% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      3.3 "67% said rooms were small."
      1.4 "86% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      1.1 "Air conditioning was criticized by 89%."
      0.6 "94% thought the tv was sub-standard."
      0.0 "100% criticized the small bathroom."
      0.5 "95% had problems with the shower."
      2.2 "78% were disappointed with the minibar."
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    Overall rating

    6.4 Good
    Based on 209 reviews
    • 6.3 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 5.1 "Breakfast is mediocre."
    • 4.5 "Inconvenient location."
      1.6 "Not enough parking facilities, according to 84%."
    • 4.4 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 4.4 "Internet is poor."
    • 4.2 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.7 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
    View all review categories
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