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Felbridge Hotel & Spa

London Road, East Grinstead, RH19 2BH, United Kingdom
+44 134 233 7700

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+44 134 233 7700

Overall guest ratings

7.8/10 Good
Based on 891 reviews

Review highlights

  • 8.6
  • 8.4
  • 6.5
  • 5.8

Good to know

  • Friendly service

Nearby

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    About

    The 4 Star Felbridge Hotel and Spa in East Grinstead- West Sussex is the ideal location for a relaxing getaway- and is only 30minutes from London by road or train. A superb family-friendly hotel- The Felbridge Hotel and Spa boasts 120 immaculate bedrooms ranging from Standard Doubles to Luxury Junior Suites. All of the 120 rooms have been designed for ultimate comfort and relaxation and equipped to the highest standards with top-of-the range amenities- including free high-speed internet access- flat screen TVs and pampering Elemis toiletries. Two fabulous restaurants provide guests with a delicious dining choice- from the relaxed and informal setting of the Bay Tree Restaurant to stunning fine dining in Anise- awarded a coveted 2 AA rosettes and named the Best Eating Experience in Sussex in the Sussex Food and Drink Awards. You can also start or end your evening with drinks in the stylish elegance of the Qube Bar. As a top leisure destination- Felbridge also offers outstanding sports and spa facilities. Unwind in the tranquil surroundings of the Chakra Spa- boasting 5 treatment rooms- an indoor heated pool- sauna- steam room and Jacuzzi- with a hair salon and nail bar also on site to complete the pampering experience. For the more energetic guest there are 2 new tennis courts available- as well as a scenic jogging trail and Felbridge is also close to both Chartham and Lingfield Park Golf Courses. Families can enjoy free use of all leisure facilities and the hotel is an ideal base for a whole host of fun family days out- being within easy reach of many attractions- including the Bluebell Railway- Pooh Corner and Ashdown Forest Llama Park. On-site secure parking is free for 1 night. Additional Information - Must provide the hotel with the security code on the credit card. Children 12 and under stay free in the room when sharing with adults. The hotel reserves the right to without prior notification cancel any reservation with an invalid or incomplete ccard number.

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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 891 reviews
    • 8.6 "Very good internet connection."
    • 8.4 "Pool is good."
    • 8.4 "Location is great."
      8.8 "Great parking, according to 88%."
      8.8 "Easily accessible by car, said 88%."
    • 8.3 "Very nice wellness & sports facilities."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.8 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 5.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.3 "Only 63% said rooms were clean enough."
      5.0 "Only 50% thought the shower was ok."
      5.0 "50% thought the bathroom was big enough."
    • 4.5 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.6 "74% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 3.9 "Value below average."
      1.1 "89% said the breakfast was too expensive."
      1.8 "The price was too high for 82%."
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    Overall rating

    7.8 Good
    Based on 650 reviews
    • 8.3 "Very nice wellness & sports facilities."
    • 8.3 "Location is great."
      8.9 "Great parking, according to 89%."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 6.0 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
    • 5.0 "Rooms are ok."
      2.9 "71% said rooms were small."
      4.4 "56% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.6 "Air conditioning was criticized by 84%."
      4.0 "60% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
    • 4.9 "Breakfast is below average."
      1.0 "90% said the breakfast was too expensive."
    • 4.4 "Not very comfortable."
      2.9 "71% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
    • 4.0 "Value below average."
      1.0 "90% said the breakfast was too expensive."
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    Overall rating

    7.7 Good
    Based on 106 reviews
    • 8.7 "Very nice wellness & sports facilities."
    • 8.6 "Pool is good."
    • 8.2 "Location is great."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.0 "50% said the elevator was ok."
    • 6.0 "Food is average."
    • 5.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.4 "Only 64% said rooms were clean enough."
    • 5.0 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      3.7 "63% said rooms were small."
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    Overall rating

    8.4 Excellent
    Based on 26 reviews
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.8 "Food is average."
    • 5.1 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 106 reviews
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 8.2 "Very nice wellness & sports facilities."
    • 6.7 "Bar is ok."
    • 6.6 "Average cleanliness."
    • 5.8 "Food is average."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.1 "Not very comfortable."
      2.2 "78% thought it was too noisy."
    • 3.9 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

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