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Everything was great - the service staff was incredible! the suite was gorgeous and very clean - loved it! Will definitely be staying there again! The only problem was the gym - it's way too small and claustrophobic. For a hotel this size - they need to expand this - I tried 4 times to use the gym and it was full - holds about 10 people comfortably.
Great value and an excellent location.
We stayed at Gallery one prior to boarding the Eurodam at Port Everglades. The hotel was a wonderful way to bridge the time from work to vacation. The location on the intercoastal, and its position as a stop for the water taxi, made the hotel a real treat. The nearby Galleria Mall was extremely convenient.
Very warm welcome from the reception staff on arrival (the 'welcome' cookies are highly recommended!) and equally impressive service from the valet, bar and restaurant staff. The room (double suite with 2xqueen sized beds) was very clean and homely - exactly like the photo's posted on the hotel website! The water taxi to Fort Lauderdale beachfront and Las Olas Boulevard stops directly outside the rear of the hotel and is an excellent facility for guests who don't have use of a car and, with the commentary provided by the staff on board, it's also a great opportunity to learn a little more about the area on route to your stop! Order the Doubletree burger - tasting is believing! Only one minor criticism - having been asked to provide a credit card to secure the booking (by booking.com) and again on arrival at the hotel(i.e. two different credit cards), it's not good practice to assume the bill would be settled by credit card without checking the preferred method of payment with the guest first (which on this occasion, would've been cash). While the 'express check out' service is a great idea, this had all done by reception very early on the day of our departure (we were up at7.30am and the receipt had already been pushed under the door!) I would have preferred the hotel to ask me how the bill would be settled and if not by cash, to check that the card provided at check in, was the card to be charged.
Very pleasant, friendly, courteous, helpful, professional staff willing to go out of their way to be of service. Our room was very nice and the bed was very comfortable. We had a nice view from our balcony of the inter-coastal waterway and all of the boats and yachts passing by. Our stay was very pleasant from start to finish. Sliding door to balcony made a grinding noise when it was opened and we could hear the door above and below opening from time to time during the evening. The doors just need a little maintenance. For some reason the cleaning staff was short wash cloths a couple of days and we had to call to get them delivered to our room.
Nothing at all . Poor raining and wait about 1,5 hours for check in due that the electrical system was down. Pretty bad for a chain of Hotel like that. Furthermore no internet connection work ... is good that exist some Panera Bread store in the area .. at least I was able to check e-mail and have a good breakfast. Next time I will stay in Miami. Unfurtunately nothing.
We came here after leaving our first hotel. Great location, clean, comfortable and great view of the channel. Valet could be a little less.
comfy bed,liked the separate lounge area,good room service,friendly staff A/c in bar was way too cold,doors to suites were very noisy in the morning the slamming woke me up when people left(maybe a bit of padding?)
Right on the waterway in Ft. Lauderdale
The suite had everything on my wish list, compements to the staff who were more than helpful. It was further from the beach than I thought,
Was only there one night. Barely in the room. Nothing bad to say
I loved the duvet and cookies on arrival!!! and the concierge was just so helpful. The room was really nice, the website doesn't do it justice and the room service was excellent, food was great. oh and the breakfast was fab! Marie on reception was so helpful, she ordered us a transfer service to sawgrass mills for $70 round trip for the 2 of us. I thought this was great- thanks Marie! There was nothing about the hotel I didn't like. I would stay here again however I would hire a car, even though there are some things close by, we were a little tied unless we took a taxi and they are fairly expensive in Fort Lauderdale. The hotel had a fixed rate service called ATS which were brilliant and much cheaper.
Cocobelle was a last minute single-night booking after our initial hotel turned out to be disgusting. We were thrilled to find ourselves in this simple, tidy, spacious and well scrubbed space. The 'room' was actually a small apartment with discreet kitchenette (full sized fridge), bathroom, bedroom and living area -- bigger than my apartment in NYC. Large flatscreen TV (that we didn't turn on). Furnished simply and inexpensively but with intention (think Target). This would be a perfect extended stay flat for a visiting freelancer. The air conditioner compressor ran loudly and constantly; we ultimately unplugged it to turn it off. We didn't use the clean-looking pool, or sit at the outdoor courtyard tables. This isn't a place to spend the day lounging and making new friends, but a superior home base a couple blocks from the beach. Young suburban straight couples would feel at home, The mattress was springy, and not in a great way. PS: I wrote this review without scrolling down to see the wide range of ratings. I was surprised to see such low scores between the high ones. This is not a luxury resort but is thoroughly inoffensive and good at being what it is.
Great little find! It's not on the beach but actually tucked back in a very quiet little area. The German manager was very friendly and everything was very easy to take care of. Thanks and we'll be back!
The room was great and the grounds/pool area looked very well kept. The location was perfect for my day of business. I plan to return for a leisure weekend.
Quiet, relaxing, close to shopping and restaurants. Could use more staff.
Wound up staying here during peak season on a business trip. Would be a great choice for family/spouse getaway and the staff were absolutely excellent. Excellent accomdation for the money and would go back.
Awesome location, clean rooms, nice people (both staff and guests), nice pools, stress free Make sure to bring your own soaps, shampoos, conditioners, lotions
The hotel was great! We got the king deluxe and the size was perfect! The hotel was very clean! I didn't like that we had a visitor for only three hours and they still made them pay $10 dollars for parking. I wasn't a big fan of Jasmin, she had a little bit of an attitude but the rest of the staff were very nice.
The person who welcome was so nice I wish I got here name. She lived on property and was so nice. The bed was very uncomfortable. The outside and surrounding property was awful. Would not stay there again until everything is fixed up.
La ubicación y la decoración, realmente es tranquilo Pudieran ofrecer una barra de desayuno ya q no hay muchas opciones cerca.
Very private and very tropical. Very good value. I didn't like the bed.
We loved the rooms, ambience, the folliage, the cozy area of the pool and canopy to play cards...all quite nice!
Charming. Quiet. n/a
The quiet surroundings No not really
Great hotels, quiet and with quality decoration, it's nice