Overview

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Best Western Imperial Hotel

Fraser Square, Fort William, PH33 6DW, United Kingdom
+44 139 770 2040

£36+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

7.4/10 Good
Based on 1,020 reviews

Review highlights

  • 10.0
  • 8.4
  • 4.9
  • 4.7

Nearby

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    About

    The BEST WESTERN Imperial Hotel is situated in Fort William's town center and offers splendid views of Loch Linnhe and the surrounding hills. You will enjoy the benefits of a friendly Highland welcome, excellent service and luxurious comfort during your stay. Your bedroom will be appointed with a choice of a single, twin or double beds and family rooms. A choice of dining options awaits you; be in our Blue Room a la carte restaurant, or in either of our bars. Located within easy walking distance of the Great Glen and magnificent Ben Nevis, the BEST WESTERN Imperial Hotel is ideal for touring the romantic West Highlands and Islands. Every turn the road takes reveals another breathtaking view of Scotland's many Lochs, Rivers, Bens, and Glens. Enjoy your stay.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Safe
    • Free parking
    • Storage available
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,020 reviews
    • 10.0 "Internet works perfectly."
    • 8.4 "Great service."
    • 8.1 "Location is great."
    • 6.4 "Average value."
    • 5.9 "Average cleanliness."
    • 4.9 "Breakfast is below average."
    • 4.7 "Rooms are not good."
    • 4.5 "Not very comfortable."
    • 2.7 "Horrible vibe."
    • 2.0 "Terrible amenities."
    View all review categories

    Overall rating

    7.4 Good
    Based on 693 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.9 "Good location."
      10.0 "100% thought it was easy to get to the train station."
      8.7 "Easily accessible by car, said 87%."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to shopping."
    • 6.7 "Average value."
    • 5.7 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.9 "Breakfast is below average."
    • 4.8 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      1.5 "85% thought it was too noisy."
    • 4.3 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      0.9 "91% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
    • 2.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
      3.4 "Unfriendly atmosphere, according to 66%."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
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    Overall rating

    7.0 Good
    Based on 173 reviews
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.9 "Good location."
      10.0 "100% thought it was easy to get to the train station."
    • 6.3 "Average value."
    • 5.9 "Food is average."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
    • 4.2 "Breakfast is below average."
    • 4.1 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 2.5 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
    View all review categories

    Overall rating

    7.7 Good
    Based on 153 reviews
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.0 "Location is great."
    • 6.3 "Average value."
    • 5.9 "Food is average."
    • 5.5 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      2.7 "73% complained about the bathroom."
      1.1 "89% had problems with the shower."
      1.0 "90% thought they were poorly maintained."
    • 4.9 "Not very comfortable."
      1.5 "85% thought it was too noisy."
    • 3.2 "Horrible vibe."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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