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Thurn-und-Taxis-Platz 2, Frankfurt am Main, Hesse
0.3 mi from
Amazing hotel close to to the shopping area and the Romer. Rooms were were well furnished and the staff was excellent. I accidentally left my glasses at the hotel, and they even shipped them to another German hotel free of charge (the hotel offered to shipped to our house in the US, but we wa tee them so I er so they had no issue shipping the to our hotel in Rothenburg). Everything. Great location, great staff and nice rooms. Highly recommend.
The french restaurant, we asked to have a healthy, without animal fat dinner and we got it, it was great. We got a room, which was not made (still not cleaned).
Beautiful rooms with a great view.
A good business hotel in the centre of the city
Design and location
Central location. Great view. The staff kept hounding me for my "voucher." I explained that I booked through Kayak and there was no voucher. I showed them my receipt, emailed them the receipt twice and printed the receipt out and gave it to Laura on the second night of the stay. Then, when I check out, they ask me for the voucher again! I get back to the U.S. and get an email from them...wanting the voucher. I expect that they'll charge me twice for the room and I'll have to do a charge back through my credit card. The beds are not fit for human consumption. P.S. a "double" room does not mean two beds - it means that you get a room that does not have the toilet and shower completely open!? They charged us 40 euro/night for a roll-away.
Gym is not complementary. Free internet only in the lobby, internet in room not complementary and very expensive.
Male front desk staff.
location and quality of the room & amenities no airconditioning
Good location in a residential area close to the train station. Although we had a kitchnette, there was no place to eat (only 2 chairs and a small desk) and no cooking utensils provided (only plates, silverware, cups). We had a balcony, but no chairs to put outside and sit. The breakfast was a fixed price (10.50 Euros) with no options for more or less food at differing prices, so we opted to eat at the train station. There was no reception area to sit and wait for friends to arrive and street parking is scarce.
Excellent position for access to city.and the breakfasts are first class.and the staff are very polite and helpfull No
The location was great, very convenient for a weekend city trip. Very close from everything. Very friendly people. Breakfast buffet was very nice. Room was clean and all equipped.
very pleasant stay No complaints
The location was very convenient to the train station, without being in the red light district. It was in a very quiet neighborhood and very relaxing. I pity all those attempting to book near the train station and winding up in a hotel right next to a strip club. I booked this hotel after reading horror stories from other readers about hotels with cockroaches, bed bugs and all-night clubs. I'm very happy with the decision I made. It's only a 5 minute walk from the train station and as you're walking through the red light district to get to the hotel, you'll see how lucky you are not to be staying in a hotel any closer. Everything was sparkling clean, the staff was most helpful, and the breakfast downstairs in the morning was very tasty. The first half of my first night there was one of the worst in my life, though I managed to adjust and the rest of my stay was very pleasant. All the pillows they have are Euro Squares, which, as an American, I was not quite used to. The first pillow I asked for was very lumpy, so I asked for another and they obliged. The blanket also doesn't hang off the edge of the bed as I was used to, but came to just about the edge of the bed with one person under it. Also, it is quite a walk to the main shopping area, but that was OK with me because I only went to explore that area once just to see what was there. Strangely-sized bed dressings aside, this is a fantastic hotel.
Clean and overall a nice hotel with a downtown location. The WiFi was slow when I stayed there. It worked best early in the morning. The hanger for the shower-head didn't hold the shower-head well enough. The shower was nice though.
About this hotel I enjoy its location (near the train station) and its nice rooms. Breakfast was good too. On the street the hotel is located there were many homeless and junkies screaming and making noises.
Coffee available all day free of charge. Nice small outdoor area for my room. Nothing really.
Central location Very poor heating in the room at the 5th floor