Overview

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Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Road, Gatlinburg, TN 37738, United States
+1 865 430 4800

£72+

Rates
Check in
Check out

Overall guest ratings

7.4/10 Good
Based on 2,238 reviews
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Review highlights

  • 6.7
  • 6.4
  • 4.8
  • 4.5

Good to know

  • Great view

Nearby

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    About

    With a stay at Westgate Smoky Mountain Resort & Spa in Gatlinburg (Sugarlands Visitor Center Great Smoky), you'll be convenient to Old Town Gem Mine and Ripley's Aquarium of the Smokies. This family-friendly resort is within close proximity of Herbert Holt Park and Ripley's Davy Crockett Mini Golf.

    Rooms

    Make yourself at home in one of the 765 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 spa tubs, and a water park (surcharge). Additional amenities include an arcade/game room, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Grab a bite to eat at the resort's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Gatlinburg? This resort has facilities measuring 1008 square feet (91 square meters), including a meeting room. Free self parking is available onsite.

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    Amenities

    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Concierge service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • Child pool
    • Express check out
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Wedding services
    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Wheelchair accessible
    • Beauty salon
    • Kitchen/Kitchenette
    • Terrace/Patio
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    Map

    Map

    Photos

    Photos

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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 2,238 reviews
    • 6.7 "Location is acceptable."
    • 6.4 "Average amenities."
    • 6.4 "Service is ok."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 4.8 "Value below average."
    • 4.5 "Not very comfortable."
    • 4.2 "Bar is not good."
    • 2.2 "Disappointing internet connection."
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    Overall rating

    7.7 Good
    Based on 738 reviews
    • 6.5 "Location is acceptable."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Service is ok."
    • 5.0 "Average value."
    • 5.0 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.8 "Only 68% said rooms were clean enough."
      5.1 "Only 51% said rooms were big enough."
    • 5.0 "Food is average."
    • 4.4 "Not very comfortable."
      2.7 "73% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.7 "Bar is not good."
      1.4 "Bar service was unacceptable, according to 86%."
    • 2.5 "Disappointing internet connection."
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    Overall rating

    7.7 Good
    Based on 1,454 reviews
    • 6.9 "Location is acceptable."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Average amenities."
      6.7 "67% found the grounds not bad."
      6.1 "61% thought the building was acceptable."
    • 6.3 "Service is ok."
      5.3 "Only 53% thought the service was professional."
    • 5.5 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
    • 4.9 "Disappointing food."
    • 4.5 "Value below average."
      3.5 "65% thought it was overpriced."
    • 4.1 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.3 "77% thought it was too noisy."
    • 2.0 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
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    Overall rating

    6.3 Good
    Based on 22 reviews
    • 7.1 "Good location."
    • 6.5 "Service is ok."
    • 5.9 "Rooms are ok."
    • 4.5 "Not very comfortable."

    Overall rating

    8.0 Good
    Based on 22 reviews
    • 6.9 "Service is ok."
    • 6.3 "Rooms are ok."
    Good to know
    "Great view"
    data provided by TrustYou

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