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Big rooms No wifi in rooms
I like the decor especially those kraftwood that hangs everywhere . I just love them, and the shower was just superb The toiletries stuff was not well filled up. My God the shampoo and the foam bath comes together and they only gave 1 bottle for the both of us. I have stayed all over and this is the 1st hotel that gives 2 in 1. No hand towels.
Good location, spacious room, fantastic view from room, crispy clean air, very nice settings around hotel.
Spacious room, esp. bathroom. Clean room and big king size bed. Strategic location. No air-cond. At least provide fan as the weather nowadays no longer cold.
There's a small lane on the right hand side of the hotel that is leading to "hutan lipur parit falls". This is the only plus point of this hotel. This hotel doesn't even have a simple map. Attitude of staff - horrible
The first day (19Nov2010 friday) 'buffet breakfirst'..the noodle..very nice (forget the name of the noodle)..too bad the second day not serve..we look forward actually on the second day.. Na
The location. It is nearby the town center. The room is clean and the bed is huge. Service. The staff did not respond to request to change bedsheet. Tea and coffee not replanished on second day of stay. Front reception needs to be a bit more friendly with guests.
Very big and comfortable bed. Very well located to go to a lots of amenities. Parking is also good. Very nice decoration. There is a blacony The blanket sheet were with stains, and the boiler was not working, however all of those have been changed very quickly
This is a class hotel with first class facilities and wonderful dinning experience. The manager Mr Rumjit Singh and assistant manageress were ever so efficient and kind and made things happen.. This is the Hotel of choice with tremendous value for money.
This is a really excellent hotel, pricy but service superb and all most luxurious. Excellent restaurant and perfect design. Ideal for few days special occasion.
Excellent customer service. Overall too pricey.
The room & the Breakfast No thing
Nothing good i don't know how the hotel got 8 score !! I make reservation from this site but this hotel toke the money before i come for 2 weeks before and The hotel is located beside noisy road can't sleep all rooms for smoke people and a lot of insects out side my room, too far from the market places and very expensive for nothing , I will not recommend this hotel for my friends and The hotel with rate 3 stars better than this hotel
Very spacious hotel and spacious rooms. Tudor-style in the middle of the Highlands. Western style breakfast was little poor
The hotel was recently refurbished. It gave me a clean and comfortable feeling the moment I walk into the lobby. My room is located at their newly extended block, it's spacious, "new" and the balcony that open to the lush green mountain view is simply fantastic! Limited variety for the buffet breakfast.
We had a wonderfull room, and the view was magnificent!! The restaurant was realy bad (Food and personel)
really great hotel and great location!
The deluxe room was great and the view from the 6th floor was a plus point. Their breakfast spread could have been better. Their bread selection was disappointing.
We like the view and cooling weather The staffs at the restaurant are rude. Asked them to help to clear up table for my family and me for breakfast, they said to me "You Wait" but went to clear the table beside us for just arrived European customers! So would like to ask customers from Spore are not so welcome?
The cleanliness and the location. Two thumbs So far so food
Staff was very helpfull and accommodating, rooms were refurbished, neat and clean. Close to shopping centers, bus and train terminals. Nothing it was very good value for the money
Value for money, clean and good comfort for budget traveller. Front desk trainee staff gave wrong direction to famous Lau Wong Bean Spout Chicken rice...
Definitely more than what I expected for this price!
Overall are great. In the center of city and just walk could reach nearer spot for food & shopping mall as well. No.
very good place, location in the heart of ipoh town near shopping complex and easy to find food stall
It has free access to a computer downstairs, so was using that everyday. It has also free wifi. They should have a tour operator counter so that people know where to go.
Free upgrade of room =) Nice view, big and clean room. Garded parking, free Wifi access, brochure at receiption No tea bag, only coffee. Limited choice for breakfast
free internet access..
Well designed quiet rooms, free wifi and soft drinks, friendly cleaning staff, Many members of the front desk could be more pleasant. The only non smoking rooms are the Standard ones, which is confusing when you arrive, as I had booked Superior rooms that we couldn't use - these were very smokey
Very responsive front desk staff n.a
The staff is good Air-cond is so noisey
It is almost everything we need in a hotel.
The toilet is clean. No grocery shop available 24 hours
i think the staff need more training to service the hotel as i had stayed in the hotel and surprise that there isnt any Free Wireless and i got to buy the wireless for RM15. When i ask the staff if its base on 24 hrs timing or 1 day timimg. He claims that it had to be use within the same day and told me its 24 hrs and he also gave me a stupid reply saying that 1 days has 24 hrs.. But i realise after logging in , its base on 24 hrs , which mean i log in at 10am & i can use til the next day 9.59am...
There's always someone at the lobby to assist. Lobby receptionists are usually friendly. Carpet is dirty. Bathroom is old. Furniture uphostery is stained. Hairdryer can only be borrowed for half hr or 45 mins - please - how much does a hairdryer cost? Also, an adapter is needed to plug in the hairdryer. No adapter is provided, causing danger to users.
the location was ideal - not too far from town and yet in a green belt.
The breakfast was wonderful.