Overview

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Zermatt Hotel

Rua da Fe, 187, Gramado 95670-000, Brazil
+55 543 286 4111

£32+

Overall guest ratings

8.1/10 Excellent
Based on 941 reviews

Review highlights

  • 9.2
  • 9.0
  • 3.8
  • 3.3

Good to know

  • Very quiet
  • Friendly service

Nearby

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    Amenities

    • Car hire
    • Internet
    • Room service
    • Game room
    • 24 Hour Front Desk
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 941 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Terrific location."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 5.0 "Average comfort."
    • 3.8 "Rooms are not good."
      4.9 "51% said rooms were small."
      2.6 "74% complained about the bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      3.5 "65% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      3.3 "Unfriendly atmosphere, according to 67%."
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    Overall rating

    8.2 Excellent
    Based on 771 reviews
    • 9.3 "Excellent breakfast."
    • 8.9 "Location is great."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 4.7 "Not very comfortable."
      4.5 "55% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      3.6 "64% criticized the small bathroom."
    • 3.4 "Rooms are not good."
      4.5 "55% said rooms were small."
      2.4 "76% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      3.2 "68% said rooms were dirty."
      3.6 "64% criticized the small bathroom."
    • 2.9 "Horrible vibe."
      3.5 "Unfriendly atmosphere, according to 65%."

    Overall rating

    8.0 Good
    Based on 169 reviews
    • 9.3 "Excellent breakfast."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 5.3 "Average cleanliness."
    • 5.1 "Average comfort."
    • 3.9 "Rooms are not good."
      4.7 "53% said rooms were small."
    Good to know
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

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