Overview

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Erzherzog Johann Palais Hotel

Sackstraße 3-5, 8010 Graz, Steiermark, Austria
+43 316 811 616

£66+

Overall guest ratings

8.3/10 Excellent
Based on 1,830 reviews

Review highlights

  • 9.2
  • 8.1
  • 6.3
  • 5.3

Good to know

  • Spacious rooms
  • Near city centre

Nearby

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    About

    Erzherzog Johann Palais Hotel features a rooftop terrace and puts you just steps from Graz Town Hall. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's also a sauna, and rooms at this upscale hotel offer minibars and room service.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Room service
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,719 reviews
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.7 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.6 "Vibe was decent."
    • 6.3 "Average amenities."
      6.5 "65% thought the building was acceptable."
      6.7 "67% said the architecture was not spectacular."
      5.0 "50% found the grounds not bad."
    • 5.3 "Food is average."
      6.5 "Desserts were ok, said 65%."
      5.8 "Side dishes were satisfying, according to only 58%."
    • 4.1 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
    • 2.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 979 reviews
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to sightseeing."
    • 7.6 "Good breakfast."
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.9 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 6.3 "Average amenities."
      6.6 "66% thought the building was acceptable."
      6.7 "67% said the architecture was not spectacular."
    • 5.7 "Food is average."
      6.6 "Desserts were ok, said 66%."
    • 5.5 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.9 "Only 59% thought the furniture was functional."
      5.5 "55% thought the minibar was ok."
    • 4.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.5 "65% didn't like the fitness area."
    • 2.8 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 223 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 6.6 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.4 "Rooms are ok."
      5.8 "Only 58% thought the furniture was functional."
      6.5 "Beds were acceptable for 65%."
    • 5.3 "Food is average."
    • 4.2 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    8.0 Good
    Based on 34 reviews
    • 9.1 "Terrific location."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 6.9 "Average comfort."
    • 6.7 "Vibe was decent."
    • 5.4 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 481 reviews
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.5 "Vibe was decent."
    • 6.4 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 4.9 "Disappointing food."
    • 4.2 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      3.0 "70% said rooms were dirty."
      3.0 "For 70%, the rooms looked old."
      2.9 "71% had problems with the shower."
      4.2 "Air conditioning was criticized by 58%."
    • 3.6 "Wellness & sports facilities were not very nice."
    • 3.3 "Not very clean."
      3.0 "70% said rooms were dirty."
    • 2.2 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Near city centre"
    data provided by TrustYou

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