Overview

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Ryokan Masuya

160 Sengokuhara Hakone, Hakone, Japan
+81 460 848 057

£49+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

7.9/10 Good
Based on 239 reviews

Review highlights

  • 8.8
  • 8.6
  • 8.1
  • 3.9

Good to know

  • Wonderful sightseeing
  • Good management
  • Friendly service
  • Great shopping

Nearby

    show all

    Amenities

    • Internet
    • Meeting/Banquet facilities
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 239 reviews
    • 8.8 "Location is great."
    • 8.6 "Great service."
    • 8.1 "Breakfast is good."
    • 6.0 "Rooms are ok."
    • 5.0 "Internet is average."
    • 3.9 "Vibe wasn't good."

    Overall rating

    7.8 Good
    Based on 155 reviews
    • 9.0 "Terrific location."
      8.5 "85% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.7 "Management was excellent, said 97%."
      9.5 "95% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 6.2 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 5.9 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.4 "Only 64% said rooms were clean enough."
    • 4.5 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 45 reviews
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.7 "Management was excellent, said 97%."
      9.8 "98% found the staff to be very friendly."
    • 6.3 "Average comfort."
    • 5.9 "Rooms are ok."

    Overall rating

    6.7 Good
    Based on 38 reviews
    • 8.7 "Location is great."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
    • 7.7 "Good breakfast."
    • 6.0 "Rooms are ok."
    • 4.4 "Vibe wasn't good."
    Good to know
    "Wonderful sightseeing"
    "Good management"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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