Overview

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Holiday Inn Hamburg

Billwerder Neuer Deich 14, 20539 Hamburg, Hamburg, Germany
+49 40 78 840

£68+

Overall guest ratings

7.5/10 Good
Based on 4,936 reviews

Review highlights

  • 8.4
  • 8.0
  • 6.0
  • 5.8

Good to know

  • Good minibar

Nearby

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    About

    Hamburg harbour hotel near Neue Elbbrücke, with a restaurant, a pool and a spa Located by Neue Elbbrücke, Holiday Inn® Hamburg hotel offers direct access to the A1 motorway , among others. A five-minute walk takes you to Billhorner Röhrendamm bus stop for buses to the city centre. Just 15 minutes' walk from the hotel,  Rothenburgsort train station  offers six-minute train links to Hamburg's main station. Hamburg Airport is 20 minutes' drive away. Host events for up to 180 guests  in the hotel's 17 meeting rooms. Dedicated staff is on hand to help, there's free WiFi throughout the hotel, and free parking . Three minutes' walk from the hotel, perfect your swing at the Golf Lounge driving range. A 10-minute drive away,  Miniatur Wunderland houses one of the world's largest model railways, while the  Alster Lakes in the heart of Hamburg offer the opportunity to enjoy boat tours. Relax in the bright guestrooms, all featuring satellite TV. For more space and amenities, upgrade to an Executive room or Suite with city views. Wake up to an American breakfast buffet and later enjoy lunch and dinner in the Elbgarten restaurant  with river views. Work out in the gym , unwind in the spa  and swim in the indoor pool while the kids – that stay and eat free – enjoy the hotel's playground. At the end of the day, enjoy drinks in the Windfang pub .

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 4,953 reviews
    • 8.4 "Breakfast is good."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% found the restaurant service to be one of the best."
      8.3 "83% were happy with the room service."
      7.8 "78% said the booking process went smoothly."
    • 7.2 "Good location."
      7.5 "Easily accessible by car, said 75%."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 6.4 "Pool is mediocre."
      6.2 "Only 62% thought the pool was clean."
    • 6.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.2 "Only 62% thought the pool was clean."
      6.0 "Only 60% said that wellness & sports facilities were clean enough."
    • 5.8 "Average value."
      6.4 "Only 64% were satisfied with the beverage prices."
    • 5.6 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.4 "For only 64%, the tv was ok."
    • 2.4 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 2,575 reviews
    • 8.1 "Breakfast is good."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% found the restaurant service to be one of the best."
      7.9 "79% were happy with the room service."
    • 7.4 "Good location."
      7.6 "Easily accessible by car, said 76%."
      9.8 "Near to public transport, according to 98%."
      8.9 "89% liked the proximity to shopping."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 6.3 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 6.1 "Pool is mediocre."
      5.7 "Only 57% thought the pool was clean."
    • 5.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.6 "Only 56% said that wellness & sports facilities were clean enough."
      5.7 "Only 57% thought the pool was clean."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      6.5 "65% thought the bathroom was big enough."
    • 5.2 "Average value."
      5.9 "Only 59% were satisfied with the beverage prices."
    • 2.3 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 1,535 reviews
    • 8.6 "Breakfast is good."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.5 "Good location."
      7.6 "Easily accessible by car, said 76%."
      9.8 "Near to public transport, according to 98%."
    • 6.7 "Pool is mediocre."
      6.4 "Only 64% thought the pool was clean."
    • 6.7 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.2 "Average value."
    • 6.0 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.4 "Only 64% thought the pool was clean."
    • 5.9 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.3 "Only 53% said rooms were clean enough."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 198 reviews
    • 8.5 "Breakfast is good."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Good location."
      7.5 "Easily accessible by car, said 75%."
    • 6.0 "Average value."
    • 5.8 "Sufficient wellness & sports facilities."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.7 "Average comfort."
    • 5.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 2.7 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 643 reviews
    • 8.0 "Breakfast is good."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 6.7 "Location is acceptable."
      5.7 "Average proximity to the city centre, said 57%."
    • 6.1 "Pool is mediocre."
    • 5.9 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.5 "Average value."
    • 5.5 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
      5.4 "54% thought the bathroom was big enough."
    • 4.8 "Wellness & sports facilities were not very nice."
      4.6 "54% were unhappy with the sauna."
    • 2.5 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Good minibar"
    data provided by TrustYou

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