Overview

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Novum Hotel Marco Polo Hamburg

Börnestraße 14, 22089 Hamburg, Hamburg, Germany
+49 40 600 8080

£39+

Overall guest ratings

6.4/10 Good
Based on 374 reviews

Review highlights

  • 8.9
  • 7.6
  • 4.4
  • 3.7

Good to know

  • Close to public transport

Nearby

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    About

    Located in Wandsbek, this hotel is 0.4 mi (0.7 km) from Wandsbek Quaree and within 3 mi (5 km) of Hamburger Kunsthalle and Moenckebergstrasse. Museum of Work and English Theatre Of Hamburg are also within 2 mi (3 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • No smoking
    • Express check out
    • Safe
    • Pets not allowed
    • Storage available
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 374 reviews
    • 8.9 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.4 "Easily accessible by car, said 94%."
    • 7.6 "Good service."
      9.6 "96% found the staff to be very friendly."
    • 6.9 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.8 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.6 "For only 56%, the noise level was all right."
      5.8 "Only 58% said rooms were big enough."
    • 5.0 "Internet is average."
    • 4.4 "Breakfast is below average."
      4.3 "57% said the breakfast was too expensive."
    • 3.7 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      3.2 "68% said the bathroom was dirty."
      1.9 "81% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      3.6 "64% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
    • 3.5 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
    • 2.7 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
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    Overall rating

    5.9 OK
    Based on 145 reviews
    • 8.8 "Location is great."
    • 7.7 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 5.8 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      5.6 "Only 56% said rooms were big enough."
      5.6 "For only 56%, the noise level was all right."
    • 4.5 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      3.3 "67% said the bathroom was dirty."
    • 3.0 "Horrible vibe."
    • 2.9 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
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    Overall rating

    6.5 Good
    Based on 104 reviews
    • 8.9 "Location is great."
      9.7 "Near to public transport, according to 97%."
    • 7.2 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 6.9 "Average amenities."
    • 5.8 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
      5.3 "Beds were acceptable for 53%."
    • 4.2 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      2.2 "78% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      2.7 "73% said the bathroom was dirty."
    • 2.3 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
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    Overall rating

    5.9 OK
    Based on 3 reviews
    • 3.8 "Rooms are not good."

    Overall rating

    6.8 Good
    Based on 119 reviews
    • 8.9 "Location is great."
      9.4 "Near to public transport, according to 94%."
    • 7.9 "Good service."
      9.6 "96% found the staff to be very friendly."
    • 7.2 "Good amenities."
    • 4.9 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      3.4 "66% said the bathroom was dirty."
    • 3.5 "Vibe wasn't good."
    • 3.2 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      3.4 "66% said the bathroom was dirty."
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    Good to know
    "Close to public transport"
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