Overview

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Sofitel Hamburg Alter Wall

Alter Wall 40, 20457 Hamburg, Hamburg, Germany
+49 40 369 500

£105+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 3,727 reviews
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Review highlights

  • 9.3
  • 8.8
  • 7.1
  • 6.7

Good to know

  • Comfortable beds
  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    The Sofitel Hamburg Alter Wall hotel near the River Alster is a harmonious fusion of highly functional design and modern facilities. The bold, opulent, purist design uses simple and luxurious materials such as glass and marble or precious materials and steel to create a unique aesthetic. Enjoy international cuisine in the Ticino restaurant or relax with a drink on the sunny waterfront terrace of this 5-star hotel in Hamburg. The Seagull Spa is an oasis of relaxation for those seeking tranquility.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 3,727 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
    • 7.1 "High comfort."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 7.1 "Nice rooms."
    • 6.7 "Breakfast is mediocre."
    • 3.7 "Internet is poor."
    • 2.8 "Terrible value."
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    Overall rating

    8.9 Excellent
    Based on 2,087 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.5 "Easily accessible by car, said 85%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
    • 7.4 "Good breakfast."
    • 7.2 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      9.4 "94% appreciated the modern rooms."
      7.2 "72% enjoyed the furniture."
      9.2 "92% liked the big bathroom."
      8.7 "87% thought the view was good."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 7.0 "Good pool."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.4 "Terrible value."
      0.3 "97% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
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    Overall rating

    8.7 Excellent
    Based on 409 reviews
    • 9.3 "Terrific location."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.0 "Good pool."
    • 7.0 "High comfort."
      7.0 "70% thought rooms were spacious."
    • 6.8 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
      6.2 "For only 62%, the bathroom was ok."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Sufficient wellness & sports facilities."
    • 2.9 "Terrible value."
      0.7 "93% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 484 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 7.1 "Nice rooms."
      7.3 "73% enjoyed the furniture."
      9.3 "93% appreciated the modern rooms."
    • 7.0 "Good pool."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.6 "Breakfast is mediocre."
    • 3.7 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.0 "Terrible value."
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    Overall rating

    8.7 Excellent
    Based on 745 reviews
    • 9.1 "Terrific location."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.3 "Good pool."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      6.6 "Only 66% said rooms were big enough."
    • 5.9 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.6 "Only 66% said rooms were big enough."
      6.0 "For only 60%, the bathroom was ok."
      7.0 "70% said rooms were clean."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 2.4 "Terrible value."
      0.4 "96% said the breakfast was too expensive."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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