Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Sofitel Hamburg Alter Wall

Alter Wall 40, 20457 Hamburg, Hamburg, Germany
+49 40 369 500

£97+

Check in
Check out
Rates

Overall guest ratings

8.8/10 Excellent
Based on 4,908 reviews
See all reviews

Review highlights

  • 9.4
  • 8.8
  • 8.4
  • 6.7

Good to know

  • Professional service
  • Great reception
  • Nice building
  • Friendly service

Nearby

    show all

    About

    The Sofitel Hamburg Alter Wall hotel near the River Alster is a harmonious fusion of highly functional design and modern facilities. The bold, opulent, purist design uses simple and luxurious materials such as glass and marble or precious materials and steel to create a unique aesthetic. Enjoy international cuisine in the Ticino restaurant or relax with a drink on the sunny waterfront terrace of this 5-star hotel in Hamburg. The Seagull Spa is an oasis of relaxation for those seeking tranquility.

    Less More accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 4,908 reviews
    • 9.4 "Terrific location."
    • 8.8 "Vibe was good."
    • 8.4 "Great service."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 7.3 "Good pool."
    • 6.7 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
    • 3.1 "Terrible value."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 2,846 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.4 "Good pool."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.9 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.8 "For only 58%, the bathroom was ok."
      6.3 "Only 63% said rooms were clean enough."
      5.6 "Only 56% thought the shower was ok."
    • 6.7 "Breakfast is mediocre."
    • 4.0 "Internet is poor."
    • 2.5 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 441 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 7.2 "High comfort."
      7.4 "74% thought rooms were spacious."
      7.1 "71% thought it was pleasantly quiet."
    • 7.0 "Good breakfast."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.9 "Pool is mediocre."
    • 6.7 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.9 "For only 59%, the bathroom was ok."
      6.8 "Only 68% said rooms were clean enough."
    • 3.4 "Value below average."
      0.8 "92% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 736 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 7.3 "Good pool."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
      5.5 "Only 55% said rooms were clean enough."
    • 4.7 "Internet is poor."
    • 3.6 "Value below average."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 883 reviews
    • 9.5 "Terrific location."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 7.7 "Good pool."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 6.5 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      6.8 "Only 68% said rooms were big enough."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.8 "Only 68% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "For only 59%, the bathroom was ok."
    • 4.6 "Internet is poor."
    • 3.0 "Terrible value."
      0.4 "96% said the breakfast was too expensive."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Great reception"
    "Nice building"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    More

    Close
    Would you like to save as your currency permanently or for this visit only?