Overview

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Sofitel Hamburg Alter Wall

Alter Wall 40, 20457 Hamburg, Hamburg, Germany
+49 40 369 500

£109+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 3,740 reviews
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Review highlights

  • 9.3
  • 8.8
  • 7.2
  • 6.9

Good to know

  • Comfortable beds
  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    The Sofitel Hamburg Alter Wall hotel near the River Alster is a harmonious fusion of highly functional design and modern facilities. The bold, opulent, purist design uses simple and luxurious materials such as glass and marble or precious materials and steel to create a unique aesthetic. Enjoy international cuisine in the Ticino restaurant or relax with a drink on the sunny waterfront terrace of this 5-star hotel in Hamburg. The Seagull Spa is an oasis of relaxation for those seeking tranquility.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 3,740 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 7.2 "Nice rooms."
    • 7.1 "High comfort."
    • 6.9 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
    • 2.8 "Terrible value."
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    Overall rating

    8.9 Excellent
    Based on 2,094 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 7.9 "Good breakfast."
    • 7.3 "Nice rooms."
      7.1 "71% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
      9.4 "94% appreciated the modern rooms."
      9.2 "92% liked the big bathroom."
      8.7 "87% thought the view was good."
    • 7.0 "Wellness & sports facilities were pleasant enough."
      7.3 "top-notch fitness area, thought 73%."
    • 7.0 "Good pool."
    • 4.2 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.4 "Terrible value."
      0.2 "98% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
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    Overall rating

    8.7 Excellent
    Based on 411 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.4 "Good pool."
    • 6.9 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 6.8 "Average comfort."
    • 6.8 "Sufficient wellness & sports facilities."
    • 6.5 "Breakfast is mediocre."
    • 2.9 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
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    Overall rating

    8.4 Excellent
    Based on 448 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 7.1 "Good pool."
    • 7.0 "Nice rooms."
      6.1 "For only 61%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
    • 6.7 "Breakfast is mediocre."
    • 3.8 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.9 "Terrible value."
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    Overall rating

    8.6 Excellent
    Based on 785 reviews
    • 8.9 "Location is great."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.4 "Good pool."
    • 7.3 "Wellness & sports facilities were pleasant enough."
    • 6.4 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.0 "For only 60%, the bathroom was ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.4 "Food is average."
    • 4.7 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.5 "Terrible value."
      0.2 "98% said the breakfast was too expensive."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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