Overview

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7Days Inn Hangzhou West Lake

No.5 Xiaonv Road, Hangzhou 310000, China
+86 571 2896 9666

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+86 571 2896 9666

Overall guest ratings

7.9/10 Good
Based on 1,530 reviews

Review highlights

  • 9.2
  • 7.7
  • 3.9
  • 3.2

Nearby

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    Amenities

    • Internet
    • Air-conditioned
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,530 reviews
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Good access to the airport, said 100%."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Good service."
      9.8 "98% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.9 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.1 "89% complained about the elevator."
    • 3.1 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      3.0 "Air conditioning was criticized by 70%."
    • 3.0 "Awful rooms."
      2.4 "76% said rooms were small."
      2.2 "78% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      3.0 "Air conditioning was criticized by 70%."
      0.0 "100% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
      1.1 "89% were unsatisfied with the kitchenette."
      2.0 "80% thought the tv was sub-standard."
    • 2.7 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 336 reviews
    • 9.3 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.8 "Near to public transport, according to 98%."
    • 7.6 "Good service."
      9.8 "98% found the staff to be very friendly."
    • 5.2 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.3 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 3.1 "Quite uncomfortable."
      2.2 "78% said rooms were small."
    • 3.1 "Awful rooms."
      2.2 "78% said rooms were small."
      2.3 "77% complained about the bathroom."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.5 Good
    Based on 351 reviews
    • 9.1 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.8 "Near to public transport, according to 98%."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 7.3 "Good service."
    • 4.6 "Not very clean."
    • 3.7 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 2.9 "Quite uncomfortable."
      2.5 "75% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.7 "Awful rooms."
      2.5 "75% said rooms were small."
      2.4 "76% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    7.7 Good
    Based on 443 reviews
    • 9.2 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Good access to the airport, said 100%."
    • 8.0 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 5.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 3.8 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.8 "Disappointing internet connection."
    • 2.7 "Awful rooms."
      2.2 "78% said rooms were small."
      2.2 "78% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
    • 2.5 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    8.0 Good
    Based on 397 reviews
    • 9.1 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      8.8 "88% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 7.5 "Good service."
      9.8 "98% found the staff to be very friendly."
    • 4.6 "Not very clean."
    • 3.6 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 2.6 "Awful rooms."
      2.5 "75% said rooms were small."
      2.1 "79% complained about the bathroom."
      2.9 "Air conditioning was criticized by 71%."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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