Overview

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Hangzhou St. Rich Hotel

NO.215 Middle Zhong HE Road, Hangzhou 0, China
+86 571 2811 9333

£32+

Overall guest ratings

8.2/10 Excellent
Based on 1,369 reviews

Review highlights

  • 8.2
  • 7.9
  • 4.9
  • 0.0

Good to know

  • Great reception
  • Friendly atmosphere

Nearby

    show all

    About

    Putting you within a 10-minute drive of West Lake, Hangzhou St. Rich Hotel features an airport shuttle (available 24 hours) and a nightclub. Guests can indulge in massages, and hai yue Japanese serves breakfast, lunch, and dinner. Nice touches like rainfall showerheads, slippers, and comfy beds with pillow menus are offered up in all rooms at this Art Deco hotel.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Night club
    • Free Internet
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,369 reviews
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.9 "Good location."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.6 "Good service."
      8.2 "82% said the reception staff was great."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
    • 4.9 "Rooms are not good."
      4.2 "58% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
      0.0 "100% thought the tv was sub-standard."
      2.7 "73% had problems with the shower."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    Based on 246 reviews
    • 8.4 "Breakfast is good."
    • 8.0 "Great service."
      8.0 "80% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.0 "Location is great."
    • 5.1 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 4.9 "Rooms are not good."
      4.4 "56% said rooms were small."
      1.5 "85% complained about the bathroom."

    Overall rating

    8.1 Excellent
    Based on 342 reviews
    • 8.2 "Breakfast is good."
    • 7.4 "Good service."
      8.3 "83% said the reception staff was great."
      9.1 "91% found the staff to be very friendly."
      8.7 "Housekeeping was great, according to 87%."
    • 6.8 "Location is acceptable."
    • 4.6 "Rooms are not good."
      4.0 "60% said rooms were small."
      0.0 "For 100%, the rooms looked old."
      2.0 "80% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
    • 4.4 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."

    Overall rating

    8.2 Excellent
    Based on 670 reviews
    • 8.3 "Food is delicious."
      7.1 "Yummy desserts, said 71%."
    • 8.1 "Location is great."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 4.8 "Rooms are not good."
      3.8 "62% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
      0.0 "100% thought they were poorly maintained."

    Overall rating

    8.1 Excellent
    Based on 109 reviews
    • 8.6 "Good value."
    • 8.5 "Location is great."
      8.9 "Easily accessible by car, said 89%."
    • 8.2 "Breakfast is good."
    • 7.7 "Good service."
    • 6.3 "Average cleanliness."
    • 4.8 "Rooms are not good."
      4.6 "54% said rooms were small."
      2.0 "80% complained about the bathroom."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Friendly atmosphere"
    data provided by TrustYou

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