Overview

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Hangzhou West Lake Golden Plaza Hotel
Top Lake Hotel

131 JieFang Road, Shangcheng District, Hangzhou 310009, China
+86 571 8792 6666

£41+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

9.1/10 Excellent
Based on 7,500 reviews

Review highlights

  • 9.3
  • 8.4
  • 7.6
  • 4.9

Good to know

  • Spacious rooms
  • Friendly atmosphere
  • Good accessibility by car

Nearby

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    About

    With a stay at Hangzhou West Lake Golden Plaza Hotel in Hangzhou (Shangcheng), you'll be minutes from Si Cheng Church and Zhejiang University First Affiliated Hospital. This 4-star hotel is within close proximity of Wushan Night Market and Westlake Yintai Shopping Mall.

    Rooms

    Make yourself at home in one of the 287 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Dip into one of the 3 spa tubs or enjoy other recreational amenities, which include a sauna. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.

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    Amenities

    • Free Wi-Fi
    • Spa
    • Fitness centre
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Bar/Lounge
    • Sauna
    • Free Internet
    • Pets not allowed
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 7,500 reviews
    • 9.3 "Terrific location."
    • 8.4 "Food is delicious."
    • 7.6 "High comfort."
    • 7.2 "Good service."
    • 6.7 "Rooms are ok."
    • 4.9 "Breakfast is below average."
    • 4.8 "Internet is poor."
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    Overall rating

    8.9 Excellent
    Based on 825 reviews
    • 9.3 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.3 "93% liked the proximity to shopping."
    • 7.9 "High comfort."
      8.5 "85% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
      7.7 "77% thought it was pleasantly quiet."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.3 "Rooms are ok."
    • 5.0 "Breakfast is mediocre."

    Overall rating

    8.7 Excellent
    Based on 2,925 reviews
    • 8.9 "Location is great."
      9.7 "Easily accessible by car, said 97%."
      9.5 "95% liked the proximity to shopping."
      8.4 "Near to public transport, according to 84%."
      7.4 "74% liked the proximity to sightseeing."
    • 8.5 "Food is delicious."
    • 5.9 "Rooms are ok."
    • 5.3 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.2 "52% said the reception staff was ok."
      5.9 "Housekeeping was ok, according to 59%."
    • 4.9 "Breakfast is below average."
    • 4.9 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 4.4 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      4.7 "For 53%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 3,450 reviews
    • 9.3 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      8.0 "Near to public transport, according to 80%."
    • 8.8 "Food is delicious."
    • 7.4 "High comfort."
      8.4 "84% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 6.4 "Service is ok."
    • 6.0 "Rooms are ok."
    • 4.9 "Breakfast is below average."
    • 4.6 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 4.0 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 300 reviews
    • 9.2 "Terrific location."
    • 7.4 "High comfort."
      8.1 "81% thought rooms were spacious."
      7.4 "74% thought it was pleasantly quiet."
    • 7.2 "Good service."
    • 6.2 "Rooms are ok."
    • 5.1 "Breakfast is mediocre."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou

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