Overview

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InterContinental Hangzhou
Top Luxury Hotel

Jiefang East Road No 2, Hangzhou 310016, China
+86 571 8981 0000

£125+

Overall guest ratings

9.3/10 Excellent
Based on 3,461 reviews

Review highlights

  • 9.2
  • 8.3
  • 8.2
  • 5.1

Good to know

  • Nice building
  • Spacious rooms
  • Great view
  • Luxurious Hotel

Nearby

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    About

    Discover the height of luxury at this new Hangzhou hotel boasting magnificent views of the Qianjiang River. Set in landscaped gardens, the hotel is a modern architectural treasure, and part of an integrated complex, including Hangzhou’s International Conference Centre, Shopping Centre and Grand Theatre. Whilst ideal for exploring famous local sites, the hotel is a destination in itself, with seven outstanding restaurants and bars, plus a luxurious health club with indoor pool.

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    InterContinental

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Gift shop
    • Laundry facilities
    • Game room
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 3,461 reviews
    • 9.2 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      9.4 "94% enjoyed the lobby entrance."
      10.0 "100% said it was a stylish hotel."
    • 8.3 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      8.3 "83% liked the big bathroom."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.4 "94% enjoyed the lobby entrance."
      10.0 "100% thought the architecture was beautiful."
    • 8.0 "Location is great."
      8.3 "83% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      7.9 "Great parking, according to 79%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      9.5 "95% thought the view was good."
      8.3 "83% liked the big bathroom."
      7.1 "71% found the kitchenette to be good."
      8.1 "81% were happy with the tv."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.8 "Bar is not good."
    • 2.1 "Disappointing internet connection."
      1.9 "81% thought it was overpriced."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 484 reviews
    • 9.1 "Awesome vibe."
      9.9 "99% thought the hotel was luxurious."
      9.9 "99% enjoyed the friendly atmosphere."
    • 8.2 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.3 "83% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
    • 8.1 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
    • 7.8 "Good amenities."
      7.8 "78% thought the building was wonderful."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.9 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.5 "Beds were acceptable for 65%."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
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    Overall rating

    9.4 Excellent
    Based on 1,280 reviews
    • 8.9 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.2 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.2 "82% liked the big bathroom."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.8 "Good location."
      8.6 "86% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 3.9 "Pool is below average."
    • 2.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
      2.2 "78% thought it was overpriced."
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    Overall rating

    9.4 Excellent
    Based on 1,453 reviews
    • 9.3 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      9.5 "95% enjoyed the lobby entrance."
    • 8.3 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.5 "85% liked the big bathroom."
    • 8.3 "Location is great."
      8.2 "Easily accessible by car, said 82%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
    • 7.9 "Good amenities."
      8.1 "81% thought the building was wonderful."
      9.5 "95% enjoyed the lobby entrance."
    • 7.8 "Nice rooms."
      9.3 "93% thought rooms were spacious."
      9.6 "96% thought the view was good."
      8.5 "85% liked the big bathroom."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 1.8 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 242 reviews
    • 9.2 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.4 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 8.2 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
    • 7.8 "Good location."
      7.6 "Easily accessible by car, said 76%."
    • 7.5 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      9.6 "96% thought the view was good."
    • 5.1 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Spacious rooms"
    "Great view"
    "Luxurious Hotel"
    data provided by TrustYou

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