Overview

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Serenity Holiday Inn

No.11 Yuhuangshan Road, Hangzhou 310001, China
+86 180 7270 6045

£37+

Overall guest ratings

9.3/10 Excellent
Based on 871 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.1
  • 6.2

Good to know

  • Wonderful sightseeing
  • Luxurious Hotel
  • Good management
  • Friendly service

Nearby

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    About

    The Serenity Holiday Inn (Hushangkeyuan Jiari Jiudian) is located near the China National Silk Museum and West Lake scenic area. The hotel is 10-minutes from the Hangzhou Railway Station. The hotel features free parking bicycle rental taxi and ticket booking service babysitting service car rental service and Wi-Fi in public areas. Guests can enjoy a game of cards or play chess in the games room or enjoy a hot cup of Chinese tea in the tea house.

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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 871 reviews
    • 9.6 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 9.5 "World class service."
      9.9 "Management was excellent, said 99%."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 9.1 "Perfectly clean."
      9.3 "93% said rooms were clean."
      8.5 "85% thought it was clean."
    • 8.6 "Location is great."
      8.0 "Easily accessible by car, said 80%."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
    • 7.8 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 5.7 "Average value."
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    Overall rating

    9.4 Excellent
    Based on 139 reviews
    • 9.7 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 9.6 "World class service."
      9.9 "Management was excellent, said 99%."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 9.1 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 8.6 "Location is great."
      8.1 "Easily accessible by car, said 81%."
    • 7.8 "Good breakfast."
    • 6.1 "Rooms are ok."

    Overall rating

    9.0 Excellent
    Based on 661 reviews
    • 9.7 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "Management was excellent, said 98%."
      9.6 "96% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 9.1 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 8.5 "Location is great."
      8.0 "Easily accessible by car, said 80%."
      9.5 "95% liked the proximity to sightseeing."
      9.4 "Near to public transport, according to 94%."
    • 7.8 "Good breakfast."
    • 6.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 5.5 "Average value."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 34 reviews
    • 9.7 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
    • 9.5 "World class service."
      9.9 "Management was excellent, said 99%."
      10.0 "100% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.2 "Rooms are ok."

    Overall rating

    9.6 Excellent
    Based on 34 reviews
    • 9.7 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 7.9 "Good breakfast."
    • 6.8 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Wonderful sightseeing"
    "Luxurious Hotel"
    "Good management"
    "Friendly service"
    data provided by TrustYou

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