Overview

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West Lake Hillview International Hotel

37 Lianhuafeng Road, Hangzhou 310002, China
+86 571 8737 9999

£56+

Overall guest ratings

8.3/10 Excellent
Based on 2,200 reviews

Review highlights

  • 7.5
  • 7.3
  • 7.2
  • 5.0

Good to know

  • Spacious rooms
  • Friendly atmosphere

Nearby

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    About

    The West Lake Hillview International Hotel (Lantian Qingshuiwan Guoji Dajiudian) is located just a five-minute walk from West Lake nestled between the Yuhuang and Jiuyao mountains. The on-site restaurants serve both Chinese and Western dishes. Business travelers can make full use of on-site conference rooms to organize events. For recreation there are many fitness facilities for guests to take advantage of.

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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,200 reviews
    • 7.5 "Good service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.3 "Good location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.2 "Good breakfast."
    • 6.1 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.8 "68% thought the bathroom was big enough."
    • 5.0 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 3.8 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 3.6 "Internet is poor."
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    Overall rating

    8.7 Excellent
    Based on 352 reviews
    • 7.7 "Good location."
      9.3 "93% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 7.1 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 6.4 "Vibe was decent."
    • 6.4 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.4 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
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    Overall rating

    8.2 Excellent
    Based on 1,320 reviews
    • 7.7 "Good breakfast."
    • 7.3 "Good service."
      7.9 "79% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
    • 7.2 "Good location."
      9.6 "96% liked the proximity to sightseeing."
    • 5.7 "Vibe was decent."
    • 4.8 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      0.0 "100% thought they were poorly maintained."
      3.3 "67% didn't like the uncomfortable beds."
      0.0 "100% thought the tv was sub-standard."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.6 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.6 "Internet is poor."
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    Overall rating

    8.6 Excellent
    Based on 440 reviews
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.3 "Good location."
      9.6 "96% liked the proximity to sightseeing."
    • 7.1 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.5 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
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    Overall rating

    8.3 Excellent
    Based on 88 reviews
    • 8.3 "Good value."
    • 7.6 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 7.1 "Good location."
    • 6.1 "Vibe was decent."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were dirty."
    • 4.5 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.1 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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