Overview

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Best Western The Birch Hotel

Lewes Road, Haywards Heath, RH17 7SF, United Kingdom
+44 144 445 1565

£71+

Overall guest ratings

8.0/10 Good
Based on 668 reviews

Review highlights

  • 8.7
  • 8.5
  • 8.4
  • 5.2

Good to know

  • Accessible parking
  • Clean rooms
  • Friendly service

Nearby

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    About

    The Best Western Birch Hotel, was originally an elegant Victorian Home of an eminent Harley Street surgeon built in C.1874. Still retaining some of the original features including oak paneling & stained glass windows. The Best Western Birch Hotel has been extensively refurbished over the last few years and is ideal for business or leisure. Haywards Heath is in the heart of Sussex, to the North and East lies the High Wield-covering 560 square miles and designated as an Area of Outstanding Natural Beauty. There are numerous gardens and attractions to visit locally, as well as being only 18 miles from Brighton.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Express check out
    • Cable or satellite TV
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 668 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.5 "95% found the restaurant service to be one of the best."
      7.5 "75% were happy with the room service."
    • 8.5 "Breakfast is good."
    • 8.4 "Location is great."
      8.8 "Great parking, according to 88%."
    • 5.7 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.2 "For only 52%, the bathroom was ok."
      6.5 "Only 65% said the rooms were modern."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.5 "Average value."
    • 5.2 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 2.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 434 reviews
    • 8.6 "Location is great."
      8.6 "Great parking, according to 86%."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      9.6 "96% found the restaurant service to be one of the best."
    • 8.3 "Breakfast is good."
    • 6.0 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 5.4 "Average value."
    • 5.4 "Bar is ok."
    • 5.1 "Average comfort."
      6.6 "Beds were acceptable for 66%."
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    Overall rating

    8.3 Excellent
    Based on 40 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 6.2 "Rooms are ok."
    • 5.9 "Average comfort."

    Overall rating

    8.0 Good
    Based on 193 reviews
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.4 "Location is great."
      9.0 "Great parking, according to 90%."
    • 8.4 "Breakfast is good."
    • 6.3 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
    • 5.2 "Average value."
    • 5.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 2.6 "Disappointing internet connection."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Accessible parking"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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