Overview

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Best Western The Birch Hotel

Lewes Road, Haywards Heath, RH17 7SF, United Kingdom
+44 144 445 1565

£77+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.0/10 Good
Based on 620 reviews

Review highlights

  • 8.5
  • 8.1
  • 8.1
  • 5.2

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    The BEST WESTERN Birch Hotel, was originally an elegant Victorian Home of an eminent Harley Street surgeon built in C.1874. Still retaining some of the original features including oak panelling & stained glass windows. The BEST WESTERN Birch Hotel has been extensively refurbished over the last few years and is ideal for business or leisure. Haywards Heath is in the heart of Sussex, to the North and East lies the High Wield-covering 560 square miles and designated as an Area of Outstanding Natural Beauty. There are numerous gardens and attractions to visit locally, as well as being only 18 miles from Brighton. Over the Christmas and New year period we are offering reduced menu choices, please contact the hotel for further details.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Express check out
    • Cable or satellite TV
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 620 reviews
    • 8.5 "Great service."
    • 8.1 "Breakfast is good."
    • 8.1 "Location is great."
    • 6.2 "Average value."
    • 6.1 "Rooms are ok."
    • 5.2 "Bar is ok."
    • 4.9 "Not very comfortable."
    View all review categories

    Overall rating

    8.0 Good
    Based on 396 reviews
    • 8.4 "Location is great."
      8.1 "Great parking, according to 81%."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
    • 7.7 "Good breakfast."
    • 6.4 "Average value."
    • 6.1 "Food is average."
    • 5.7 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.3 "For only 63%, the bathroom was ok."
      6.7 "Only 67% said the rooms were modern."
    • 5.4 "Bar is ok."
    • 4.8 "Not very comfortable."
      3.1 "69% said rooms were small."
      3.1 "69% thought it was too noisy."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
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    Overall rating

    8.4 Excellent
    Based on 37 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 6.1 "Rooms are ok."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.4 "Average comfort."

    Overall rating

    7.9 Good
    Based on 186 reviews
    • 8.6 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 8.0 "Location is great."
    • 6.4 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 6.2 "Average value."
    • 4.9 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      2.6 "74% said rooms were small."
    • 4.8 "Bar is not good."
    View all review categories
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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