Overview

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Premier Inn Hemel Hempstead
Top City Hotel

Moor End Road, Hemel Hempstead, United Kingdom
+44 871 527 8514

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+44 871 527 8514

Overall guest ratings

8.5/10 Excellent
Based on 839 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.0
  • 3.8

Good to know

  • Clean rooms
  • Great shopping
  • Friendly service

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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 839 reviews
    • 9.3 "Excellent breakfast."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.0 "Near to public transport, according to 90%."
      8.9 "City centre within easy reach, said 89%."
    • 5.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 3.8 "Internet is poor."
      1.0 "90% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    Based on 318 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 9.2 "Excellent breakfast."
    • 8.6 "Location is great."
      9.6 "96% liked the proximity to shopping."
    • 6.0 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.8 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."

    Overall rating

    8.8 Excellent
    Based on 411 reviews
    • 9.3 "Excellent breakfast."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 5.3 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 4.9 "Rooms are not good."
      3.4 "Air conditioning was criticized by 66%."
      1.2 "88% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      3.6 "64% complained about the bathroom."

    Overall rating

    8.3 Excellent
    Based on 109 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.9 "Location is great."
    • 5.5 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 5.5 "Average comfort."
      7.0 "70% said the beds were comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

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