The staff is very friendly and quick to help if we had requirements. The room was clean and well maintained. We were visiting with friends, but found lots to do with nearby beaches, gardens, an excellent city walking trail, and good restaurants.
The two rooms The hidden location
Great value and amenities. Nothing
If I could get a $100 price at every Embassy suites I would always stay there. I travel for business
Clean and convienient.Great breakfast. Need more valet folks to park cars.parking is limited. many of the staff know little english.
The best deal for the money. The restaurant had excellent food. The Maine Lobster Roll was wonderful....and we couldn't have been further from Maine! Elevator needs updating.
Location; Restaurant was outstanding Mandatory Valet Parking was a little inconvenient.
It's a great place. Very comfortable and clean. Top notch. Would love to go back again
I requested several times, including a month prior a room facing pool. Kayak also asked me and I said room facing pool. I called hotel a month prior and guy said Yes- you are booked for room facing pool. I got a room facing parking lot. Not happy about that
It was exactly what my boyfriend, 12 year old daughter and I wanted! The facility was great as it was right on the beach but also had a pool, hot tub, bar and restaurant. Also the fact that there were servers for both the beach and pool. Any time of the day there was excellent food offered. The staff was very professional yet fun and easy to chat with. The room was always clean and very comfortable. We will DEFINITELY be back. My boyfriend and I have traveled a lot through out ours lives so to find a place we must return to is a big deal!
Steve on the beach.....outstanding!!
Very accommodating staff. From Desk to room service, pool, to valet service we will return. Nothing comes to mind
Location was great. No phone in room. Provided kitchen - no paper towels or kitchen towels. Staff was scarce. No map was provided in rooms or attractions near by the area. To walk to your room you are outside there is no cover so if it rains you will get wet. Limited parking space. Breakfast was located outside the staff did not tell us where it was at we ended up having breakfast at McDonald's. There's is NO beachfront view completely false advertisement.
The people were great! The room was so clean and beautiful! The hotel was so peaceful and enjoyable. You can sure tell that they take pride in the hotel. The pool area was just incredible! The place was so relaxing and enjoyable. I loved staying there very much and will definately stay again!!! Nothing! Next time I would like to stay on the bottom floor. But, I did request the 2nd floor on this trip.
The hotel was quiet, (inspite of having quite a few students as guests that night!). The staff were particularly helpful in not only finding a good place to eat but also getting us a good discount! It was well placed for us to reach the Merritt Island Nature Reserve. Inspite of the Breakfast room being fairly small and the time we selected for breakfast was also very popular (and busy), the (one person) staff coped well with providing a constant supply of breakfast items. nothing
Well appointed, well maintained, great location, Wi-Fi no telephone in rooms, swimming pool overheated
clean nice room with well equipted kitchen anex.Good localization near to the beach and near to the center.
Quite close to the beach. The area round about is very clean and safe. The owners were exceptionally helpful and friendly. There is laundry facilities and safe parking. They also have a b.b.q. Good value for money My wife and I have stayed there 2 years in a row and quite honestly we found nothing we did not like or could complain about. We have aready recommend Ocean Lodge to our friends
Very nice and well kept. Felt like at my own beach home.
Ocean Lodge is an unremakable US motel with rooms on two floors around a pool and a small parking lot. It is about 10 minutes' walk from a public beach. The bedroom is big, the through-the-wall air-con works, there is plenty of hot water, the small kitchen is well equipped, there are plenty of towels and the maids keep it clean. The staff are helpful. Not a problem for me but some other people had one: reception is only staffed during office hours five days a week. If you have a reservation they will make sure you can get into your room out of hours but if you just turn up, no-one can check you in. There is an "emergency phone number" which often is unanswered. The maids sometimes turn up out of hours but it's unpredictable.
Great ocean views from upper waterside of hotel, easy beach acces, close proximity to lovely east Boca Raton and immenities, clean, modern, updated facility. Parking fee?? Seriously??? No bathtub...stall shower only....hot water took forever to show up in sink and shower
Nice but rather old. Needs renovation Old
A big, clean and comforable room - with a wonderful view from the balcony. Great position on the water, where water sports are available. Nice waterside bar and a top floor restuarant. The hotel appeared tired and in need of some sparkle - the bad food smells that greeted me on arrival at reception was very off putting. Although the hotel is in a good position - the main (and better) beaches are a mile or so away.
the views the workout room was small and had no ab machines
Very Bad maid service. They did not clean the room at all, just made the bed
the beautiful views and excellent location. the "included" amenities were a nice perk, and the covered valet is great for Florida weather there was a slight "musty" smell in the room, and the balconies could be more private...possibly plaster the dividers.
We enjoyed sitting on our balcony, watching the boats go in and out of the inlet.
excellent room cleanliness--nice breakfast area in the Am
Everything ant Waterstone Resort was great. Attentive and friendly staff members, clean, beautiful and comfortable room, outside amenities ( various leisure areas, pool, restaurant), delicious food and drinks. My #1 choice when we will visit Boca Raton again.
Clean room....nice view of waterway....out side bar/restaurant was a great relaxing spot.....good drinks, food and music.
The hotel was very peaceful and a nice place to get away for a few days. The housekeepers were very polite and pleasant.
The location is spectacular. Beautiful water views and easy access to shopping and restaurants in Boca. The beds were comfy an sheets were clean. Nice TV in the room. There was a fitness facility. Free parking. The little things reallly detract...like the maid leaving the coffee pot not cleaned and old coffee cups on the counter. The faucet in sink sprayed water all over the counter. Having to call for washcloths every day. Both main elevators out of order on a Saturday night. Tired wallpaper, carpet, bathroom fixtures, drapes. A desk and proper chair for work would have been better than the round table and broken lounge chair that was provided.
To much noise from room next to mind people talking in front of my room doors slaming all night long etc
I liked the breakfast, fast internet and my room was always cleaned. I thought the outside looked horrible with mattresses up against the door rooms. The garbage in the back was all over and not in the dumpster. It needs to be cleaned up outside. An I also didn't like that I had to pay an extra 10 .00 a day for 2 beds.
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Amenities & service were exceptional. Front desk staff was very accomodating. No.
The motel is old and needs overhauled. The staff was friendly and the location was good but that's all I can say good
Nice breakfast buffet Old velvet chair in rooms from the 70's. Should have been replaced many years ago. Fabric and chair worn out. Staff was friendly and helpful
Convient location and price no
Free breakfast Well, I was originally given the key to an occupied room but they stopped me just in time. Could have been awkward. Apparently there was a computer glitch.
Old carpet, Toilet under rim very dirty,
This guest did not leave comments about this hotel.
The sheets and comforter were white and clean. They were pet friendly.
Location and while there was nothing special about it you could see the staff/ownership made a real effort. An extra amenity fee. I've never paid one before and didn't I got anything for it.
Nothing The room was dingy; the mattress was old and uncomfortable; the towels and other items were cheap And of poor quality; there was no writing surface in the room.
Close to everything Two tvs only one worked
To start, they tried to put us in a lesser room then we booked. The rooms smell musty/moldy. Bed sheets were not changed daily. Housekeeping straightened up, but did not CLEAN! The same room service tray sat outside the room next door for 3 days! No information in rooms about amenities or services - when asked at the front desk, we were given a xeroxed sheet of paper that didn't offer any real information. Glad we did not spend a lot of time in room! Would not recommend this hotel and would not stay there again. The only good thing was the location.
Great price for the location. Nothing to write home about in terms of the interior of the rooms but was clean.
Loud construction noise
The hotel is in a nice location and the room had a nice lush garden patio. The pool had a tiki bar that was convenient and well maintained. Everything looks nice until you enter the hotel room. The hotel seems to be in need of updates and repairs. it was fine for a quick overnight stay.
Location, pool, easy check-in. Restaurant and tiki bar on site. A/C, ice machine, refrigerator, everything worked as it should. Friendly staff. A couple roaches came out of the microwave.
Nice big clean room, nice shower head and plenty of hot water and water pressure, plenty of blankets and pillows and really nice soft plush towels. Long walk from lobby or parking lot to room which was hard carrying a lot of luggage and it was very cold outside, doors open to outside so it's more like a motel than a hotel.
My husband and I loved this place. We only stayed for one night but their services there was great! They offered free breakfast located in a nice closed in area in the hotel. There's a pool and jacuzzi as well. Rooms were very clean and staff were simply amazing.
The AC vents were disgusting and old. The bathroom was gross
My daughter and I were touring colleges and stayed here one night. It was nice and clean. I don't like to stay at hotels/motels wth the entry door to the room opening to the outside. I usually choose the interior door style in hotels but we compromised on this and will say, we still felt safe. It had wonderful garden outside our room and adorable lizards too!
Very friendly staff and clean Air-condition as standard way too cold (in every hotel in the us we visited)
We enjoyed our stay! Clean, comfortable, welcoming , luxurious at a great price..... Would definitelly stay there again...
Fire alarm woke me up twice had to rush downstairs scantily clad and wait outside till it was ok to go in again
Friendly staff that did what they could to improve the situation- cannot fault them for a poorly maintained facility Initially given a room that stank of mold & mildew, which staff changed on second day at my request. Fire alarms went off two nights in a row (once at 3:30am and the second day at 11:30pm). Rooms are worn (peeling paint, broken ice buckets, chipped furniture) & internet is slow. Maid service left me dirty towels.
Bathroom very dirty, have taken pictures, not cleaned properly.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Great staff and clean rooms
This guest did not leave comments about this hotel.
Nice staff, decent breakfast, free parking and wifi. Very thin walls. Could easily hear the neighbors having a normal conversation. Somewhat run-down.
The breakfast could have been better
Location was very convenient and easy to find. Pool area was very nicely done with canopy. Gym had nice treadmills with tv's. Rooms are good size and have tv in bed area and in the kitchen/sitting area. Great for family traveling with kids/teens.
The breakfast buffet was the best part of my stay I booked a 1 king bed suite. The inside of hte hotel has a very gloomy vibe. The room I got was even worse. There was dust everywhere, which kiscked my allergies into overdrive. The elevators take forever.
Several real things: the room was comfortable and clean; the staff was helpful with accomdating my needs and the services of complimentary breakfast, no booze, and a pool for relaxing and a printer to print my boarding pass were my main highlights. I would have like a table or desk at the window instead of the bed by the window. When taking my meals in my room it was dark sitting at the desk/kitchen area.
The bed was so comfortable. The room was spacious and clean. Everything was perfect. Most of the staff were great.
Arielle is the best bartender ever!!!
The hotel is connected with the Boca Raton Resort and club therefore all the facilities at the main hotel are available for quests at the beach club the beach club can get very crowded on the weekends especially holiday weekend since it is not just a hotel but also a private country club.
Hotel had all the basic amenities we needed while our family stayed for three weeks until our new home was ready to move in
My wife and I weren't sure how many days we'd be in Boca until we got down there and were pleasantly surprised. There was plenty of parking, the lobby was nice with a very friendly staff. The room was great and new, and the pool was a great size by the bar and restsurant. The hotel wasn't on the beach or by Mizner Park, but in a good area to explore all of Boca. The only down side was the complimentary breakfast. It included coffee, danishes, and bagels. Eggs and juice were extra.
I liked the overall appearance. But as we discover all too often is that beauty is only skin deep. My reservation was messed up by the staff and they were extremely rude. Even with a do not disturb sign the house keepers continued to knock on the door at early hours and the desk staff would call constantly. I will never again be using this location even in the case of an absolute emergency.
This is not a four star hotel--more like a fancy 2.5 star place
Free breakfast for kids Decor Pool bar and restaurant Outdoor space for sitting and lounging Sheets were very soft Low quality pillows Too few towels both in room and pool side No drawers in room-all Shelving and storage were open/visible Toiletries not replaced well-we stayed 5 night
No balcony in room
Staff helpful, friendly Bedding needs replacement
Pool was lovely. Staff was friendly Dirty pillow case the first night and then the next day, the cleaning staff left a dirty washcloth that wasn't mine on my bathroom floor and didn't refill the toiletries.
Including trial sign in and sign out quick and easy They did not have two bed room despite reservation for same
Pool was great. Rooms were very comfortable and clean.
Staff was incredibly attentive. Very clean. windows have a GREAT blackout shade, but there is no semitransparent shade to let light in while still having some privacy. most rooms face the parking lot and on the first floor there are cars only 15 feet away. no refridgerator
Nice comfortable hotel. Liked it.
It was not right on the beach, but within easy walking distance. It was very near the pier. The hotel was old, small, and nothing fancy. It was in a very congested area, which I don't find relaxing when I go to the beach.
Monique ran the front desk like an orchestra conductor. Breakfast room was well stocked and neat as a pin. Cleaning staff did a great job too. Traffic noise on busy street made it hard to get to sleep.
ALL the staff seemed to enjoy their jobs enough to be friendly and accommodating. Pool private, big enough to do laps. Breakfast awesome! Linens comfortable. Price good value, a 10 minute walk to the beach Plenty of parking in lot. poor internet with personal laptop, and even business center computer. Only my husband was able to connect to the room wify.
Desk staff allowed us to check in early after making the reservation just moments before online. We had just gotten off a cruise and we were exhausted. Breakfast was really good for being free. Rooms are nice. Laminate floors and renovated bathrooms. The inside was totally different from what you saw on the outside which was cool. Apparently there's only one elevator in the entire building (not even a service elevator). This didn't seem like an issue at first until all of the maids were using it alllllll day which caused us to wait longer just to get downstairs. That was the only irritating part of the stay.
Room had a damp smell to it
The Check in clerk went way out of her way for us!! They did not have a king bed in the room we wanted but she found us another room that was just as good if not better. Later in the day she sent us a bottle of champagne and chocolate covered strawberry's. What a great staff. Thanks Tiffany!!!
The bed was so comfortable, and room was very clean. Staff was pleasant and kind. The location was good because it was near a little strip mall, but also right by a highway. Could hear the traffic. But small price to pay for a nice care free weekend.
First off, let me say this hotel has the most comfortable beds I have ever experienced!!!! Best nights sleep I have had in years (including my own bed). I am sure it has something to do with the memory foam mattresses. The staff was extremely helpful. I missed breakfast hours at their cafe in the lobby by about 20 minutes, but the ladies behind the counter made a few breakfast sandwiches for us anyway. The rooms were clean and well stocked. The only con I have about this hotel was the pool area. While perfectly adequate, the pool and whirlpool was not very large and lacked that decadent atmosphere seen all around Boca Raton.
We found the staff to be extremely welcoming . any request we had was addressed immediately. On check out, they wanted to know if there was anything they could have done differently to make our stay better- Marriott continues to provide welcoming services.
The staff was very friendly and had great customer service! The only thing I can think is you can hear your neighbors.
The Location is great, Basically on the off ramp of I-95. The housekeeping needs work. They never cleaned the beach sand off of the bathroom floor for 3 days. And when we got extra towels. they took them (dirty) but only replaced them with 2. when 4 people are in the room . that puzzles me. But the pool was fine (heated), location great, 5 minutes to highland beach or A1A. the hotel is right near the Tri -Rail and bike paths.
Location was perfect. Vallet was awesome! Unfriendly staff at check in Only 2 towels in bathroom upon arrival No safe in the room The refrigerator was turned completely off and we had to pull it out of the cabinet to figure out how to turn it on.
When I showed up around 9:15p, the desk receptionist was fast, accurate and very nice in getting me checked in. he provided me with a room option that was good for me and I appreciated it. I was checked in within minutes of arrival. A very good experience. the room was neat, clean and very comfortable. The bed and reading chair were very suitable for the space and I was able to work effectively. I had some confusion on where some outside walking options existed. I was there for a conference and did not feel the conference rooms were marked well from the hotel lobby. Early in the morning, prior to 8 am, there was cleaning activity next door in an adjoining room. I felt this was too soon.
Staff was very stuffy shuttle service not advisable hotel greatly under stall in summer
The room was very nice, clean, well furnished-- everything I would expect in a higher-end hotel. Staff was pleasant, location near shopping center was convenient. Temperature in the common areas was freezing! The hotel restaurants were closed in the afternoon.
We stayed at the Town center Marriott in Boca twice this month for 2 nights each and both times they did not do housekeeping (towels, clean bathroom, make beds) on the second day. We made sure the do not disturb sign was not on the door. Nice hotel and good value through kayak but having to ask for towels on the second day in such a hotel is less than expectations.