Would you like to save as your currency permanently or for this visit only?
Quite no noise first class will be returning again keep up the good work. None
Indoor leisure complex Restaurant lacked atmosphere.
excellent beds, good location, nice golf course, good swimming pool / sauna, decent rooms, good value for money no atmosphere in restaurant/bar area, cold restaurant
Delicious breakfast, spacious room, quiet environment. Good location (about 20 mins drive from Plymouth). Not much to do in the evening, but the hotel staff recommended Who Would Have Thought Inn in a close by village, and it was excellent food. Nothing, everything was good.
I really liked the bath in my room. Nice and big I didn't think the food in the bistro bar was very good. I also thought a pint of local cider was too expensive
Good value for money on this occasion. I would have liked free internet connection.
Staff very friendly. Room clean and nice shower. Free parking. Location. Bed big but mattress quite hard, we found it hard to sleep comfortably. Roadside noise, so a bedroom on the harbour side would have been better since we have a small baby.
All reception staff were happy, helpful and accommodating. Rooms were clean and bright with nice decor. There was an unacceptable amount of noise from outside due to inadequately glazed windows. The housekeeping staff were very noisy from early in the morning, chatting loudly in halways and banging doors, furniture and vacuums noisily throughout the morning. That wouldn't be a problem if you were staying for business and needed to be up and out early but was annoying when we were hoping for a relaxing, quiet morning.
Room and hotel very clean and reception staff very helpful As it was very warm and although a fan was provided, which was on all night, air conditioning would have been better.
Location to the city and the Hoe was good all within walking distance.
Just a short walk to National Marine Aquarium & Barbican (across footbridge) City centre is also within walking distance.
This hotel is in a very quiet, but excellent location for us. The free parking meant that we could leave the car there and explore the city and its surounds easily. The building site that is in preparatory stages at the moment could be a noise and dust problem in the coming months
Clean comfortable rooms. Wifi very expensive. Wifi at £5 per hour or £10 for 24 hours even campanile now have free wifi!!
liked the fact that it was not very far from anywhere, staff were very helpful,
All staff of the Hotel are polite and professional, they are willing to assist their customers with heart.
Staff were helpfull. Considering this hotel chain prides itself on offering a guarenteed good nights sleep, the fact that it is on a very noisy main road and directly opposite a scrap metal merchants yard, means that you are woken periodically through the night by cars, and then at 7.30am on a Saturday morning by the noise of machinery and scraping metal.
Everything you would expect from a very good B & B, excellent. Nothing
Phoned ahead to let them know what time my family would be arriving but then they got stuck in traffic. Phoned back up and ask to stay up just incase they were late for check-in. Which the lady agreed to. Then called me when they arrived to let me know they arrived safely. My wife said it's good value for money and will book again for the next trip to Plymouth.
Excellent service and good location Dinner menu needs more variation from day to day. Quality varied - was chef changed?
Accessibility of town, room was immaculate and spotlessly clean
I was upgraded to a room with a four poster bed in it. This is something I have always wanted to do but had never done. The reception staff were very friendly and helpful. I have stayed at the Bedford on several occasions and always had very good service. There is nothing that I would want to complain about.
Staff are always very pleasant and service is delivered with a smile. Excellent location to de-stress and relax. The room I had (25) had a street light outside the window so it needed an extra layer of lining to the curtains to block the light fully. It didn't keep me awake but it might some people.
Convenient situation for my purposes and helpful reception staff.
pleasnt staff the room was a bit too hot at night
Use this hotel fairly frequently and always made to feel especially welcome.Peaceful and relaxed with an air of refinement and luxury. Nothing !
Its central location in Tavistock & good breakfast. Bed not very comfortable & heating in room difficult to control (we were far too hot in February!)
tranquility lack of internet access in bedroom
There was a problem with the door key. Very difficult to lock, but they promised to sort the matter out.
Only in the hotel to get ready and sleep so did not use any of the facilities but room very comfortable and roomy Breakfast was very basic
Everything was very clean and new.
lots of space, very modern, privacy, good for kids. the aircon failed while we were there. as it was a weekend they were unable to fix it
Everywhere very spacious, including bedrooms; fixtures and fitting to a very high standard. Bed and pillows very comfortable. Lighting in room excellent with spotlight over desk. At least 10 power points in the room, 3 were next to the bed. Tea and coffee in room. Iron, ironing board and hairdryer in room. They do a good evening meal deal - £15 for 2 course evening meal with one drink. They have 2 real ales in the bar, both from South Hams brewery. It's a Canadian chain with only 3 hotels in the UK. It's easy to find and easy to get to being just north of the A38 but it is a bit of a way from the centre. Good English breakfast - fried eggs are cooked to order; the rest is buffet.
The clean, modern decor and facilities, and the staff were very helpful and friendly. The hotel restaurant was also good. Could have been cheaper, perhaps more deals for non-business guests staying for more than one night.
Quiet, elegant and efficient hotel. Very comfortable beds, lovely to have duvets instead of blankets. Nothing whatsoever, would stay at any Future Inn in future.
The peace and quiet about the whole hotel I had no problems
Future inns and Hoels have a whole experience of great hospitality. I always attempt to stay with this hotelgroup.
The hotel was very clean and well presented and my room was fantastic value for money, I also found the staff very helpful and friendly
excellent rooms and helpful staff N/A
The Hotel Night Porter! Washing left outside opposite room from 2pm until following morning. Expected more for our money. Landing/Hallway carpets sellotaped. We booked a room for 3 tho when we wanted a hot chocolate there was only 1 supplied. Would not stay again, value for money terrible & location not brill. We have stayed at the Copthorne Hotel before & The Jurys. Wo uld most definately stay at Jurys again. Hotel staff brill tho!
The rooms furnishings were fresh and clean obviously recently refurbished. Lovely choice of decor bedding and comfy bed. Room 306.. i am a light sleeper and the noise from the clubs and road did keep me awake but my daughter slept like a log..the added bonus of free use of lesiure club was great lovely staff in there too..
very good,staff very helpful rooms were nice
pleasant staff and good food at the Brasserie Apart from the smart reception area, the hotel could do with some decorating and refurbishment
We ate in the Brasserie which was excellent the food was delicious and good value.
the resturant below is very nice and cooks steak perfectly. Although centrally located noise is minimal, facilities clean and staff very polite. although i thought the booking.com description was slightly misleading about wifi charges. The staff resolved the situation and have promised to edit the description to ensure noone else expects wifi to be included in the room foc!
The room was very quiet and the staff friendly and helpful. The area behind the bath taps was really very dirty with mould and should have been spotless (room 508).
Facilities were very good for the price of the hotel. The restaurant menu was small and expensive, the bar menu had a lot more selection. The bar menu should have been served in the restaurant
the room was fantastic and was within walking distance of the town centre.
Good location, good price Staff were not very accessible, rooms and stairwell very narrow and hard to get luggage through
The staff was very helpful, rooms was spotless and very spacious, breakfast was plentyfull and tasty.As a former manager of a London 4 star hotel I found Jewells was a better standard and I would recommend it to anyone I could not find one fault about the hotel
Faultlessly clean and superb breakfast, served hot ! The stairs to our room on top floor !
Very friendly people, great location near the Barbican and City Centre. More comfortable bed than I expected for the price. Sink in room. Shared bath not shared by many. Location means lots of noisy seagulls early. Don't expect more than three TV channels.
There was cctv in the hallway which captured an image of everyone coming through the door who either had a key or was calling at the hotel. A good safety feature.
Felt very relaxed and welcome. Breakfast was excellent. Great location.
the staff were very useful and friendly , breakfast was ample and prompt we were on the top floor and the stairs were hard work !!
Excellent scrambled eggs :O) You have to be fit - there are a lot of stairs
Pleasant people running it. Very comfortable room
Typical premier inn Nothing special. Hot in rooms even though a fan provided but made it noisy at night Small bed creaked badly mattresses very hard
Location is very good for Plymouth City, the hotel was bordering excellent, the dining annexe is a great spot especially for a drink outside by the docks. Food was good and price reasonable. But, come on one bath towel, should we have asked for another, we were a couple and my wife hogged it. Also two teabags ? meant we had to go and buy a pack of tea, I guess we could have swiped some at breakfast but don't like to do that. Otherwise it was our first stay at Premier and it was good. Regards.
Attentiveness of staff Nothing
Courteous and conscientious staff, warm comfortable room with controllable heater and a kettle, competitive price, convenient location, money-back guarantee. Unappetising menu, bouncy battery egg for breakfast, hot water not working at 8pm, bathroom didn't smell great.
Very helpful staff .central position.ample car parking.
It was convenient for what I needed. I was taking my son back to Plymouth University and just needed a bed for the night. My room was on the side of the building that faced a main road. The Inn didn't have air conditioning so I had to have the window open during the night and this meant I was disturbed by a lot of traffic noise.
ILoved the room, comfy , very clean and very helpful staff How noisy the traffic all the time and noisy drunken people walking by up to 4.00am
All staff were helpful and friendly at all times, but I did get the feeling that they were all reading from a corporate script rather than genuine concern for peoples welfare.
Location was good. Staff were very friendly and helpful. Breakfast was very good value for money. Some rooms faced noisey road and no reduction for single room occupancy.
Excleent check-in process advising us of hotel's Good Night Sleep guarantee and combined breakfast & dinner package for £22. Bathroom could do with some maintenance regarding general decoration; E.G. ceiling starting to develop mould above shower area.
Good Service Poor food quality - was not fresh - more like frozen diced chicken warmed up (Had the Curry & Friend had the stir fry - same style chicken in it)
The location was excellent - peace and quiet. Overlooking parkland that was now a golf course. The place lacked character and atmosphere. Soulless
Room was large and airy with good biews across course. Hotel Receptionist excellent and very friendly. Spa and swimming pool very good. Lack of parking spaces and tables for breakfast. Had to wait 25 minutes to get coffee order taken at breakfast.
Clean, quiet and comfortable - ideal for a short business stay or a leisure break for golf or relaxation. NO
Location, food. Rather tired and run down. (we knew it from many years ago when it was much better. Cat seem to be allowed in dining room. Tables not cleared in dining room - lots of dirty plates. If we had paid the Elfordleigh website rate then I would have been complaining very loudly!
Having access to gym & spa Swimming pool was out of use which hadn't been told at booking in
The cat that visits the hotel! The hotel is way over priced for what it is!
The receptionist on our first night was amazing and imediately made us feel that we were the only guest that they had there. The staff attitude in the swim area, we felt that he couldn't be bothered and a regular member told us about the facilities instead - poor.
the room and food was fabulous would love to stay at the hotel again
Able to book on day of arrival, and get good value room. Lovely location, and despite large party at hotel on Saturday night, very quiet room. There was no room to park our car on Saturday evening.
Beautiful setting, relaxed atmosphere
The location as it is right for my business and relaxing. The buildings need some refurbishment.
We have stayed here on numerous occasions over the last six years and have never been let down. A very good hotel for us personally enabling us to visit family nearby and the moors ensure our dog jas plenty of walks.
the location was just right, very quiet and peaceful with lovely views. the staff were all very pleasant and helpful. the breakfast was freshly cooked, rather than a help yourself arrangement. for my part the bed was far too hard. however, my wife took a completely contrary view! so....?! as an aside we would suggest a lit sign on the main road in order to make locating the hotel a lot easier in the dark.
Really helpful and hardworking staff. Great location on the Moor. Good cuisine. Hot water a bit of an issue first thing but it came through eventually!
Lovely grounds. Very friendly bar staff need lessons in pulling pints! If we had been from Weights and Measures, there would have been trouble!!
They take dogs. Convenient for ferry terminal. Comfortable although a little tired in parts. Food bland and expensive. Been there two years running now and still the same - unimaginative and pricy. Additional £7.50 for dog.
Quiet, comfortable, good service, beautiful views
Excellent very nice and helpful staff, wonderful location, good food, very clean. Large modern room with superb views. One could not ask for more. One of the nicest hotels we have stayed at at any price ( and what we paid was incredible value for money) - we intend to go there again.
Friendly staff and excellent food and toiletries. Good herbal tea and Werther's Originals too.
Owners very friendly and couldn't have been more helpful. Breakfast excellent quality plenty of it. Room comfortable, no complaints at all.
The food was excellent and healthy. The bed was very comfortable. The rooms immaculately clean.The managers were very helpful about where to eat and visit.
Friendly attentive staff who clearly take pride in their business Welcoming and helpful despite our late arrival time (this was confirmed in advance) Good location Good value for money Excellent breakfast! No bad points
Welcoming atmosphere. Nothing was too much trouble for owners. Little tight on parking - small point though. Plenty of on-street parking on quiet road.
Helpfulness of proprietors
Very friendly welcome and excellent service.
The friendly welcome and the excellent range of breakfast foods were much appreciated.
Excellent service and a wonderful breakfast.The bedding and towels were of excellent quality and very well laundered. Hotel is a little tired but very clean.
The owners were very accomodationg and run a great little hotel,ill be back next year.
The room was lovely with amazing views. The staff were warm and friendly and the restaurant is fabulous.
The Horn Of Plenty has an amazing restaurant and lovely rooms with gorgeous views. On check in, they asked about allergies and when dining the allergies were taken into account without having to explain them to every different member of the waiting staff. It was the perfect way to end our Honeymoon.
Beautiful room, beautiful scenery, beautiful views from the room. Nice small surprises such as biscuits and magazines. Wifi and DVD-player did not work. Breakfast was not included. Impossible to get to or from without a car.
The location was great and the food was excellent. We would come again.
We were upgraded in to a superior room which was very nice and made our couple of days walking on Dartmoor even more comfortable. We ate in the resturant on both nights and although not cheap was a dining experience not to be missed. For breakfast try the porridge with brown suger and whiskey, it will set you up for the day !!
Staff paid attention to detail and made us feel valued.
The owner !!! Lucy the cat!!! Full English breakfasts!!! The rooms! Very romantic. The whole house was charming and the countryside spectacular... Not a thing
We had a great time staying there. Everything was so clean we felt right at home. Maxine and Chris are lovely hosts.
The building was an old schoolhouse and had real character. The host was friendly and helpful.
Could not fault anything. No.
Clean, quiet, private and spacious We like a soft mattress and unfortunately it was a little hard. It would be handy if mattress toppers were available
Felt "looked after", but not claustrophobically so. Very flexible breakfast times 7 - 10 Very clean Tables good size no juggling things on it. Fridge in room very useful. Feeling of space indoors and out.
Warm and welcoming
Friendly, accommodating, cleanliness, breakfast and evening meal out of this world. None
we were made to feel at home and nothing was to much trouble.
We are both on a diet and the hosts went out of their way to make sure we had everything we needed. They were very friendly and welcoming. Nothing at all. Everything was perfect - even to getting advice about my orchids.