Overview

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The Master Robert Hotel

366 Great West Road, Hounslow, TW5 0BD, United Kingdom
+44 208 570 6261

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+44 208 570 6261

Overall guest ratings

6.6/10 Good
Based on 800 reviews

Review highlights

  • 8.4
  • 8.4
  • 4.8
  • 4.4

Good to know

  • Good access to airport

Nearby

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    About

    The hotel is located only 10 minutes from Heathrow Airport on the underground. Local attractions include Windsor Castle, Legoland, Kew Gardens, Chessington World of Adventures, as well as Sandown, Kempton, Windsor and Ascot racecourses. Central London can be easily reached by underground, bus and taxi.The hotel offers guests a total of 96 rooms. A lobby and a reception are available to travellers. Amenities include a cloakroom. Among the culinary options available at the accommodation are a restaurant, a dining area, a bar and a pub. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Facilities include a laundry service.Each of the rooms is appointed with a bathroom. A double bed ensures a good night's sleep. All rooms feature a tea/coffee station, a telephone and a TV. Wheelchair-accessible rooms are also bookable. A hairdryer is provided in the bathrooms. Bathrooms with wheelchair access can also be booked. The hotel offers family rooms and non-smoking rooms.The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club, JCB and MasterCard.

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    Amenities

    • Room service
    • Restaurant
    • Bar/Lounge
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.6 Good
    Based on 800 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 8.4 "Location is great."
      9.7 "Good access to the airport, said 97%."
      7.8 "Great parking, according to 78%."
      9.0 "Near to public transport, according to 90%."
      8.6 "86% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
    • 7.9 "Good breakfast."
    • 5.2 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
    • 4.4 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.8 "62% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      4.0 "60% said the bathroom was dirty."
      3.3 "67% had problems with the shower."
      0.0 "100% found problems with the furniture."
      3.3 "Air conditioning was criticized by 67%."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.1 "89% didn't like the architecture."
      1.5 "85% thought the facilities needed updating."
    • 2.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      1.6 "84% didn't like the unstylish hotel."
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    Overall rating

    6.7 Good
    Based on 352 reviews
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.4 "Location is great."
      7.6 "Great parking, according to 76%."
      9.8 "Good access to the airport, said 98%."
    • 7.6 "Good breakfast."
    • 5.2 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
      4.3 "57% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      3.5 "65% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.0 "100% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      2.8 "72% had problems with the shower."
      4.3 "57% said the bathroom was dirty."
    • 4.0 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.5 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    • 2.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    Based on 216 reviews
    • 8.5 "Location is great."
      8.1 "Great parking, according to 81%."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 5.1 "Food is average."
    • 5.0 "Average cleanliness."
    • 4.8 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      3.5 "65% had problems with the shower."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    5.1 OK
    Based on 48 reviews
    • 8.2 "Good value."
    • 7.8 "Good breakfast."
    • 5.5 "Average comfort."
    • 4.1 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
    • 2.5 "Horrible vibe."

    Overall rating

    6.1 Good
    Based on 184 reviews
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.2 "Location is great."
      7.4 "Great parking, according to 74%."
    • 7.8 "Good breakfast."
    • 5.5 "Average comfort."
    • 5.1 "Food is average."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.0 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      3.6 "64% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
    • 4.0 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Good to know
    "Good access to airport"
    data provided by TrustYou

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