Loved the comfort of the hotel and the location Nothing
Location and views Paying $35 a day to parking
Location is great. The view from our room was beautiful. Comfy and clean room. Too expensive. $35-$50 for parking. 18% gratuity upcharge for everything along with all their fees. No fridge in room. Ac didn't work well.
Clean Horrible View
Location Given room with bad view. When others were available with good view.
Excellent location All charges are extra Parking extra Water extra in room
Great location, rooms are spacious, lobby and building are beautiful. 5 minute walk from Gaslamp, 5 minute drive from Seaport Village and close to everything else. Staff was very friendly and accomodating.
Great location. And close to restaurants
The hotel was nice Hotel was expensive
Price point and location We got a handicap room and I'm a Hilton member. No love there and it was my anniversary no love there!
The hotel was in a great location, near the Gaslamp quarter, friendly staff, and could sit outside and have a great view of the water. When we checked in we were asked if we wanted to upgrade to a bay view for $20. However, when we checked out we were actually charged $30/night for a total of $60 (so $40 more than we were expecting). The view wasn't that great, but wasn't terrible. It was almost a $600 stay (with the upgrade) and it may seem silly, but we were on a super strict budget so $40 more actually was a challenge for us. Also, the room only went down to 65 degrees and our room was quite warm so that did make sleeping a challenge. Overall, a pretty decent experience but disappointed that the hotel itself overcharged.
Well kept room Terrible wi-fi and 17USD / day upgrade is utterly ridiculous
The staff was very friendly! We loved the shuttle into town and to the beach, great perk! Breakfast from The Market was pretty good and came out quickly. Beds were comfortable. Every room has a balcony which is awesome! We had a couples massage at Sea Spa, I had Nancy who I highly recommend! Our TV was broken, which they replaced and credited us a free movie. Bathroom and room in general was a little dirty; looked like something had spilled on the tv stand and wasn't cleaned, hairs in bathroom and in sink. Our view was basically of other balconies and the side parking lot, which was a bummer with paying so much to stay there. The Sea Spa area seemed a little run down. I feel it wasn't worth the money- it was more of a 3.5 star experience when I was expecting a 5 star from Loews.
Front desk did not have my reservation. Good thing I had my 3 page printed confirmation in the car.
For the money that we spend to stay at the hotel, I felt the $10/day fee to use the work out facility was unwarranted. Not only that, the US is the heaviest country in the world and yet our upper scale hotels feel the need to charge for their workout facility. Their competitors do not charge to work out
We were on out 19th wedding anniversary celebration and we wanted to get away from the city, so decided to go local. Just on the other side of the Coronado bridge we found this nice secluded resort property right on the water. When we checked in, a wonderful receptionist upgraded our room to a suite and we were literally right in front of the bay with a gorgeous view of the city and the bay. Room and the badgering were very spacious in the grand view suite. Extra large tub was very nice. Bed was super comfortable. Resort is pretty spread out, so it didn't feel crowded even in the middle of the Summer. We will bring our whole family here next time. Breakfast buffet at Market cafe wasn't that great for $25 per person. Also $29 for self parking. For the money they charged for the room that should be included. Pool area isn't all that grand. Adequate though.
Size of the room, view from the room, the spa and the courtesy of the staff
Our check in was very late
Stayed in coronado bay view room -- nice view, and quiet/relaxing at night. Pools not crowded. Hairy bathrobes left in closet from prior guest; multiple calls to get new robes, and dirty robes not removed (we ended up leaving them outside in the hall). Tiny/claustrophobic shower. Location is ok, but you have to drive to get to a decent beach. Probably not worth $300+/night. Will try the Del next time.
The club option for breakfast was nice For the price of over 200 a night it would of been nice to have a separate tub and shower.
the amenities close to the water staff was very accommodating and friendly our upgraded room was amazing what's not to like? Met our expectations.
I brought my dog and all the staff could help direct me places to go. Thanks for the beautiful view I enjoyed Wish I could have walked somewhere for less expensive foods
Hotel was ok and we booked the bay view and didn't get that till the 2nd day. Parking lot is small and too expensive
Location is how this place makes its money. Very convienent Not updated at all and the beds where cheap.
$90+/day in additional hidden fees. Not what I was expecting to pay when I booked.
Close to airport and had a shuttle to the airport. Close to Gaslamp District, so we could take a cab for dinner. Restaurants were closed down with the exception of one. The palm tree outside of our window blocked our view. The room you get through online is the old tower (hotel) and quite removed from everything else. Noise all night with partying people upstairs...went until 4:45 a.m. until we left for the airport.
The balcony! The cleanliness! The comfort! Pet-friendly (Belle, our chihuahua, was happy to be with us)! Everything was great!
Location. Waited 20 minutes to check in. Entirely too long.
Morning It's dirty, cockroaches, staff was rude. Overall worst hotel experience ever. I will never come back again.
The pool was nice. The staff were horrible and rude, overpriced, no comfort.
The tower I didn't stay in The second tower is a five minute walk from the first and all the nicer facilities are in the first tower.
Breakfast was provided and was open until 0930. It was hassle-free.
nothing The bed looks dirty and you can hear the noise from the next room. It's a bad experience to stay at this hotel.
The room was quiet and the location good. I killed the first of several roaches in the first 20 minutes. The continental breakfast was cereal, miniature sweet roll or toast. The room was spartan with a mini-flat screen. The room smelled musty. The towels and toilet paper were thin and the sheets rough. Stay at your own risk, don't believe the photos.
Location was pretty good, right on CA-75 to go into Coronado and the Strand beaches. Very friendly and helpful staff. Price was reasonable. Hotel was being remodeled. Would have been nice to know this ahead of time. Walls feel paper thin, could hear everything going on in the hotel. No carpet, which is fine, however it could help with noise problem. Had 2 rooms with 2 people in each room, housekeeping only left one towel everyday during our stay. To be fair, after a call each morning, more were brought up.
The front desk people were super nice! The carpet was filthy. Some of the electrical outlets were broken and not able to be used.
the place is under renovation. The room i stayed in is brand new. even though the place is still under renovation, the place is very clean with no construction dust. the hotel staff are very nice. I will be booking another date in the same motel.
Very clean for area Kids could not take breakfast to room
The staff was really nice and available A little far from San Diego unless you have a car, not suggested otherwise
awful place and customer service. This place is very poor when it comes to customer service. As soon as i arrived, the lobby lady receptionist arguing with a customer over his deposit which, he mentioned did not received. While, I waited and waited to checked in, decided to go find the restrooms, which they replied, they dont have in the lobby and they are only inside the rooms so, i had to wait longer and longer until they finish arguing and dealing with other customer to get my room which it happens that they had no rsvp for me So, I decided to leave because, the waiting in lobby was awful, the treatment they gave me when i needed to use the restroom was really dissapointing. Bad energy, unprofessional people and lack of good customer service skills in this place. I will not invest or do my business there. No good!
Nothing! The entire hotel was very dirty and grimy. There was 2 overdose's on the same night, did get any sleep due to the noise (police and fire), the bed was hard and the bed sheets did not feel clean. We checked out the next morning. Never going back.
It was a wonderful expeeience from the moment we walk in to the time we left. It's a beautiful hotel with a wonderful staff. The Spa Suite was a little plain in appearance for a luxury hotel but the therapist was excellent.
Great bed Could hear doors closing and thin walla
Cool vibe. Great room and decor. Easy check in.
We always enjoy staying at the US Grant. The staff is friendly the restaurant and bar are wonderful the location is perfect. The rooms are nice the beds are comfortable. The pillows and I would ask not to stay facing fourth Street again.
Elegant and plush surroundings, very comfortable bed, room was lovely with great amenities even though I had a single room. Great power breakfast meal!
Location Beds were terrible and room was small
The room was great and service was excellent. Very noisy on the 4th floor exterior room all night long on a weekend.. I requested a room with a view and got a view of the rundown buildingf to peo next to us and listene.
The hotel is a historic landmark located near the Gaslamp district in downtown San Diego. The location is great for shopping, site seeing, and night life. The staff of the hotel was superb! A fantastic back drop for a romantic getaway.
The rooms were big and the decor was very nice. The staff were great and the location was perfect for visiting San Diego. The charge for parking is too high. We parked on nearby streets for a tenth of the cost.
The staff was friendly and courteous. The entire stay was pleasant and we were well taken care of as guests.
They gave my Wrong room
Loved the room and location At check in, the young man at the front desk seemed a little condescending and rude.
The hotel was lovely and the concierge was super helpful in finding me a place to get a relaxing mani-pedi.
Location is amazing!! Very clean! Nice staff Didnt end up getting a room with two beds like I had reserved because I booked through a third party.
Very good location for the Gaslamp Quarter Didn't know that it was Valet Parking only at $47 per night. With this charge added to the room charge per night, I don't think I'd stay here again.
Room per night was cheap 120... plus tax... I was there for comic con...it's a hotel it's not a 4 star hotel though...maybe for location but the amenities are very basic and the guy there was rude at the front desk.
Convenient location, friendly staff. Super corporate, fixtures seemed old, rooms poorly ventilated.
Two-minute walk to the exhibit halls and lots of shops and restaurants just outside the hotel doors. Central location for site-seeing as well.
Very expensive parking
Hotel was excellent location. From the minute we drove up to valet to checking in and out, customer service was great. Right in the main location of downtown gaslamp, next to Petco park which we were there for the All Star game. Had an amazing time. Would definitely stay here again. Customer service, location and hotel. Room was comfortable.
Staff was exceptionally nice & friendly. Room was perfect, clean & comfortable. Location was amazing, close to everything, but not too close, so noise was never an issue. Would be nice to have a larger bar that offered tap beer
Room was nice and clean. The view was great. Location was great, located is in the middle of gas lamp and the convention center to take the ferry to Coronado. No self parking garage. Valet only at $47 a night.
BEST CUSTOMER SERVICE (BRYAN)
I had a good beer in the bar, and the bed was soft. The shuttle driver was quite polite from there on besides the bed it was terrible customer service at the front desk, the pea soup green and brown color scheme made me want to get sick even before the over priced breakfast made my girlfriend and I after we paid for a breakfast that was terrible, sitting next to be 1 ounce and $4 dollar juice cup. I will probably never stay at a Hilton branded hotel again after this stay. I drove the entire coast, stayed in hotels the whole way and I would stay in motel 6 before this hotel again.
Clean well appointed and connected to airport
The location near the airport yet with a beautiful view of San Diego with a walk along the harbor made it a wonderful choice. Accomodations were comfortable and clean.
The view was gorgeous.
Lovely hotel and the location was very quiet. Beautiful views of the bay and the pool was empty. The staff was very friendly and I really felt like I was on vacation.
We enjoyed our stay. Great Marina view and clean hotel. The beds are too small for people with small children.
Great location, lobby is unimpressive but the rooms have recently been refubished and are excellent. A fairly small hotel with great views of the San Diego bay and a beautiful marina.
Location Requested quiet room with king size bed. Front desk clerk told be they set aside a room for me overlooking the ar conditioning unit. She asked if I would like to change to room with view but it had 2 queen beds instead. I agreed.
The marina view was great, lots of boats, very relaxing and visually appeasing. The room was clean and spacious. The bed was very comfortable and the pillows were perfect. The room didn't have a fridge, but the ice machine was across the hall. The parking fee is $21.
This Hilton had a quiet peaceful atmosphere. You don't even know you are near the airport. It's location is gorgeous. It's right on the bay with a walking/jogging/biking path along the water. The rooms were very nice, new and clean! This is now pretty rare but the staff was friendly, helpful and truly wanted to us happy. I don't say this lightly. We loved our visit.
it's a great location. Easy access to any part of sd. Our neighbors were partying until 4 am despite complaints. Hotel did not do anything about it.
Facilities were very well kept. Room was very nice, and looked out over the Bay Area. Great location to GasLamp Quarter, restaurants, and connects to Petco Park. Great proximity to the convention center. Staff was accommodating. Concierge and valet staff were very knowledgeable on good places to eat/see in San Diego and other surrounding vicinities such as La Jolla, Coronado, etc. Also, got a little discount on zoo tickets by purchasing them at the hotel. Valet parking is a little steep. They charge $40.00/day. I agree they should charge for the service as its quicker and easier for someone to park your car and bring it to you, but $40.00/day is a little high. On the upside, you can use it as much as you want.
friendly staff, very clean rooms, beautiful view, accessible inconvenient parking fees for valet, no fridge in rooms, pricey
I love everything about this hotel! From the location, the rooms, the staff, the bar and restaurant, to the new friends I made.
Very friendly and helpful employees everywhere! Need better nacho chips
The room was clean and well laid out. The bed was comfortable, and the windows was nice and big. The bathroom stayed humid/moist for a long while after taking a shower.
Its was clean staff was amazing I have nothing that we didn't like
Staff was very courteous, rooms were clean and well stocked, beds were comfortable and had clean sheets. Clise to bars and restaurants. Overall very comfortable. Location is a bit far from the beach
Staff were very nice. Clean hotel. Very accommodating I got charged $42 fot valet parking. Valet parking should be free. You are already spending money in staying in that hotel why wouldn't the valet parking be included?? That's one thing I was Not happy about.
Solid hotel as always Front desk clerk who checked us in was not professional and quite curt. Train your staff for those who travel far distances who deserve a little common courteously, will you?
Loved the location, bed, look and feel of the room, and the staff. I stayed in a water facing room with a (sort of) balcony on the 20th floor. It was a tremendous view I had a fantastic time. Couldn't possibly be closer to gas lamp district The room was a bit small and unequipted for the price per night. No microwave or refrigerator unless you call and ask for one to be sent up which was a bit tedious. Overall only complaint I could have
Location was great- very quiet and right on the water. The rooms were spacious for a family of four. The staff was not very informative or helpful. They appeared very lazy and didn't go out of their way at all.
best view of san diego bay and waterfront. a coronado island must-stay if you want bay views instead of ocean!
Good view and easy to get around The dinning room service was slow.
Awesome location for Halloween celebrations!! Had so much fun! Lots of places to go within walking distance. Didn't have to leave the hotel except that we wanted to people watch. The costumes were amazing! Can't beat the Gaslamp for Halloween!
Location, unique decor. The gym room is tiny! And the room wasn't huge either. So fed up with 4&up star hotels forcing you to get out of your room in order to get a decent coffee or breakfast and not offering really anything except decoration.
Perfect location for Gas Lamp bars and food.
Location, staff attitude and willingness to go the extra mile. Property was very well kept, service, from valet to restaurant, was excellent. Friendly, pet-acceptance, was a plus great pool area TV watching in room was not same in bar, should be able to watch game in room or in the bar area. Two differnt tv packages seemed senseless.
This guest did not leave comments about this hotel.
Great location and very nice staff (did a lot extra due to it being my GF's Bday). No
Room was dirty
Near the convention center and very comfortable. No complaints
This guest did not leave comments about this hotel.
This hotel is very chic and modern loved everything about it!
This guest did not leave comments about this hotel.
Very modern hotel, friendly staff and great location to many shops and restaurants Bed wasn't very comfy
The bed was very comfortable and my view was amazing! One of my towels was dirty upon arrival.
The room decor and layout was very modern and had a nice feel to it.The staff was very friendly and nothing but helpful when needed. Couldn't have asked for better service. The mattress was a bit too soft for my liking. Also the walk in shower looked great and the dual shower heads were nice but it caused large amounts of water to pool up where you're supposed to dry off
Nice Location High price
Tech /music accesbility. Hospitality. Clubs, bars, and restaurant in the building Price for parking
Mattresses are too soft
Location was fantastic, the room was completely adequate for what I needed and the fact that I could stay on the 4th floor and not hear the rooftop club was amazing! I didn't eat at either restaurants because they looked expensive enough that I didn't want to bother as there were hundreds of great restaurants within a 2 minute walk from the hotel. I love the Starbucks in the building and your staff was outstanding. I'll have to check but if I got charged $50 for the "All Access Pass" I will be disappointed because I didn't use it. I know that you are catering to the 21-40 demographic so I would have thought that you would have had restaurants set up for that group, as opposed to a high end sushi restaurant that looked empty most of the times that I walked by. Food and drink is where your bread and butter profit is so why not entice people in with better, less expensive restaurants?
Great location, great staff, clean, funky and fun. Rooms are small and water pressure sucks.
Stop charging resort fees. Include microwave and minifridge in each room.
Fine hotel Was charged for a king suite and received a regular room. Haven't received the credit yet.
Location is excellent - in the heart of Gaslamp Quarter, actually right next to the Gaslamp sign. Pretty good view depending on where the room is located. Direct exits to 5th Ave, 6th Ave, and L St is a nice added convenience. Studio King room was great - clean, modern decor, comfortable bedding, great bathroom with rainfall and standard shower head, iPhone 5+ dock, good channel selection on TV. Lobby and surrounding have nice, clean, modern decor. After housekeeping, we found that the original iPhone dock we were provided was switched for a different model. The original one was better for us, as we could directly mount the phone for charging without a cable needed. The newer model required a cable, which we didn't have. Called the desk and they didn't know why it was switched, and said they'd follow up to resolve the issue... they never did. Overall, staff is not the most helpful.
Location was great. Right at the start of the Gaslamp District. Walking distance to many great restaurants and bars. Close to the baseball stadium. Staff was friendly and offered good suggestions for dinner. Gym was nice. Arrived on the day of a baseball game. Road closures made it difficult to get to the valet drop off point. Valet only. Cannot park your own car. Wish the hotel room was more clean. Lots of items in the room (i.e. Snacks and items for purchase) that hadn't been swapped out in a long time. For a 4 star hotel I expected a little more. Room needed a refresh - signs of wear and tear.
Location and property of the hotel were amazing! Food was overpriced.
Great near the beach and restaurants The toilet leaked and flushed all the time we were there, night time it was really annoying. Also, the automatic light feature in the bathroom kept going on throughout the night probably 20 times! Very thin walls and ceiling. Definitely not worth the money, but as a one time stay over.
Beautiful location and great food! We paid for an ocean view and they stuck us on the second floor where our view was the back wall of the pool bathroom and a giant tree. Could barely see the ocean at all.
The main building is charming, decadent and very unique. You'd be hard pressed to find another beachside resort like the Del The towers are the opposite: not charming, cheaply built and the polar opposite of the Victorian main. Also, everything was twice the price includes the brunch.
Loved it, never had to leave for anything. Great Restaurants and Shops One of the greatest locations you will experience
Always a great staff, beautiful room, all of the history of the Del, and romantic atmosphere.
The hotel is amazing with a lot of history. The staff were very helpful, and nice. The food was very good, but the charge you for everything. We were celebrating my sister's birthday, and we got a gift card for a few discounts around the hotel. The hall outside the rooms were dirty. The hotel is very old, and some parts of it, shows it. The carpet in our room was old and dirty. The cocktails were worst than the cheapest all inclusive, and expensive
Everything was so clean and beautiful. Cost was a bit much. Nickeled and dined you for everything you did
Amazing location, super kid friendly with all sorts of activities. Great pool and service too! Sunday buffet was one of the best I've had. We stayed in the ocean towers which does not look like the other buildings and is a tad outdated with a CD player. Our refrigerator had to be fixed and at one point the hot water stopped working. I'll go back but stay in the main building next time.
Nothing, the hoteloverchsrge for everything. I took my pet and they have a $125.00 daily fee for the pet, this is too much.
Our room looked like an old holiday inn and smelled musty and smokey. I found all the staff to be extremely rude. I had to interrupt a personal conversation to ask for directions. What a rip off for beach chairs. No discount for hotel guests.
I love the location! There are many shopping centers near by and everything else is pretty close as well. The hotel was also very nice and had a nice staff. I didn't lik that the housekeeper kept knocking and knocking at 8 am trying to clean our room when we were sleeping.
The room and bed return my depositl Return of deposit
the location no refregation on the room and save box
Great bar and dining staff! Parking is not ideal and excessive costs!
The moment you walk in it smells so amazing like really clean and has a great atmosphere. The staff is friendly and everything is so nice and modern. The room was a perfect amount of space for 4 and it had everything stocked. Parking is in a garage right next to the building and you feel very comfortable and safe. Will definitely be returning soon! :)
Very close to where we went ( Sea World, San Diego Zoo and Balboa Park). Nice mall nearby. We couldn't figure out how to undo the bathtub drain but someone came by right away to help us out.
Conviently located and though it iis next to hwy our room was quiet, beds amazingly comfortable from the bedding to the mattress. The hotel staff in all.areas ie registration, restaurant, service help were all friendly and helpful. The hotel amenities such as pool and gym are also very clean.
Staff was very nice, welcoming and helpful. Location is great, in the center of mission valley. There was a bug in our room but they sent someone to clean our room while we were gone. They asked kids to leave pool area at 11pm but let us stay a bit longer which was nice since kids were a bit loud. Comfortable bed. A bug in our room. Parking = $$$.
Under construction. Noise is unacceptable. Parking is a mess.
I felt comfortable, secure and very quiet to rest with a nice view. Location is very convenient for different purposes. I liked all
The staff was plesant,helpful and friendly.The hotel is within walking distance to near by shops and only a short taxi ride to downtown or attractions.The hotel is all that you would expect from the Hilton group with luxury appiontments and quiet comfortable rooms.My wife and enjoyed our stay and would have liked to stay longer. A limited courtesy bus being available would have been appreciated.
My boyfriend and I loved everything! The bed was comfortable, the room was spacious enough, the room service food was delicious. The internet never gave us any trouble. The pool was salt-water instead or chlorine and was a very comfortable temperature. The service from the employees was spot on, as well. We kept interacting with the same man at the front desk, and he was extremely helpful. The one thing that I didn't like was the hot tub: the water was just a smidge too hot for my comfort, BUT I was able to adjust to it after a few minutes. That's more of a personal preference kind of thing, I know plenty of people probably like a hot tub to be exactly that temperature or even hotter, so it's not really a complaint.
We liked the rooms and facilities (pool, marina side beach) They tried to put us in a room with one bed when we booked a room with two doubles, we are a family of three and I refuse to put my daughter on a roll away, when we booked for two beds. The other people checking in at the same time we were also had problems with their accommodations.
Relaxing with great amenities and unbelievable views from the courtyard and restaurant. Check-in is later than normal- our room wasn't ready until after 3. We were able to drop off our luggage and wander around the beautiful island in the meantime. Parts of the hotel have a musty smell. We were able to switch to a better room for only $30 to avoid this.
Not much at all. The room was very small and it was supposed to be a deluxe room. The toilet seat was hanging off the hinges and the shower head was broken. Also, there was a huge water bug in my bed. The staff said it is common due to the bay. It was disgusting!! Overall, the place needs an overhaul.
I liked the convenience and the location of the hotel.
Location was fantastic! Maids were prompt in cleaning the rooms. Hotel staff very friendly and helpful. The rooms inside were outdated and beds were a little soft (worn out). For the price we got it great value.The parking fee and the fee to workout room I could not get over. Both should be included and are not.
The room was very nice & the resort seemed to be very well maintained. The pool area & hot tub next to the marina were great places to hang out. We had a bay view room & the views from the room were great! In fact, we were able to watch the tall sailing ships sailing up & down the bay on Labor Day weekend. The food & drinks were a bit pricey but we had good service & everything tasted really good. We'll definitely try the bloody mary bar next time.
I liked the location the best, waking up to the beach view was amazing and super relaxing Nothing
The location on shleter Island is great, you have a nice view over the bay of San Diego. We like the atmospere on the island, a nice place to stay!
Great Facilities-grounds were kept well Front line staff at check in were not knoweledgeable about San Diego and area. The phone in my room did not work which was concerning and when this was brought to the front desk staff they were not receptive. You need to remember that front desk staff are the staff that are first encountered. They leave the first and last impression
Our room was pleasant. The littler porch area, with door opening from our bed area, was pretty, looking out at the boats, fireworks at Sea World, with, no less, an American flag waving in the breeze in front of our room as the fireworks went off! The full moon which also shone over the water was a timely advantage as well :) Pretty good area to take walk in, strolling along the water. The navy base across the way had some helicopters, boats out and this was interesting and did not interupt our visit. The children playing in the sand outside our room was also pleasant. Although our children are grown, it brought back fun memories of taking them to the ocean in Washington, where we live. Our computer would not work in the room well. We did get some help from the front desk (they were pleasant) w/ attempts to get the internet service, but this was an inconvenience and hastle.
The location was great, quietly located at the end of Shelter Island with good views of Point Loma, North Island, and the Pacific. I enjoyed the waterfront path and could get a good 4+ mile run in with little of it on the street. There was some confusion as a result of a change of ownership and renovation. We needed a guest laundry facility and we were told by one employee there was a quarter operated laundry only to be told by another employee that it was closed. No microwave was available for use on the entire property. The pool never had towels available, happy hour was only inside not at the pool bar, and the gym was closed/non existent yet we were charged a "resort" fee upon checkout. Also, parking was pricey even though half the parking lot was closed to be used as a construction staging area forcing us to park a long distance from our room. For the money, stay next door at the Best Western Plus.
The restaurant is excellent and is easily the bet feature of the hotel. No action on my request to have the blockage of the wash basin fixed.
convenience to Petco Park, Seaport Village, & the Midway carrier lack of free parking
the front desk was very accomodating to any questions or requests we had
Again the staff was excellent, from the valet guy to the maids, they all go beyond there line of duty. The room I stayed looked like one of the older ones that hasn't been updated, the beds were worn and very lumpy, the shower did not work properly.
Great location walking distance to food and bars/clubs. Rooftop bar was good but overpriced drinks The beds were really small
The location is great, right in the Gaslamp Quarter. Everything is walking distance. They charge for US$30.00 for an overnight valet parking. There is no other possibility to park anywhere nearby. I think 30 dollars is a lot for it,. or they should include this in the hotel room rate so the guests will not feel that they need to pay some more extras.
Everything was very clean, tidy and the staff made you feel at home. The room was very spacious and comfortable. The night time hours were quite noisy due to guests in rooms close by coming and going around midnight/1am.
it right by Petco Park, you can see the baseball game from our room no pool or hot tub, parking was incredibly high $32
Really liked the Hotel. The location was great. Service was excelent. We will stay there again.
Early check-in, option to add microwave, fridge and a crib, friendly staff and fast service. $15 self parking per night right across the street. Small restaurant, no swimming pool or a gym.
Roof top bar is a lot of fun No swimming pool
Location to other fun places to visit, Nice pools and view of the waterfront. Bathroom sink needs attention room 401, noise from Navy base.
Location Room -crappy bathroom, loud AC, horrible /no view
Location was ok with a car easy access to downtown, shopping , restaurants etc We could hear doors closing , other guests talking when in our room
We were upgraded from a double queen to a junior suite that was very large. Comfortable beds, fluffy towels, frig, m/w, toaster, utensils and dishes, dining table w/ 4 chairs, 2 other chairs and a desk w/chair. It was in the Casa del Mar building. Lovely walking path along the harbor, exercise room (with tv, but make sure it's plugged in. I didn't catch that the first time I tried) and pools (didn't use). Did not eat in the restaurant as we have family in San Diego where we ate. It's in a good location for us. Some streets in San Diego change names at intersections you might not expect them to, so review a good street map before you set out. Airport very close by, but wasn't bothered by jet noise - maybe they just go over my daughter's house. :-) Bathroom fan quite loud, but it was never on for very long. We were on the street side so our view from the patio was bushes and cars. We weren't there to sit on the patio and if I wanted to see the sailboats all I had to do was walk to the marina side. No breakfast included, but with family in the area that was o.k. plus there are plenty of other choces for breakfast if you don't want to eat at the hotel.
Beautiful room with a balcony and water view Great new comfy bed Friendly, helpful staff Good restaurant with reasonable pricing and solid local clientele Easy parking Slightly noisy on the street side due to traffic and airport
Location. Friendly staff. Clean. Room was amazing. Comfot.
Excellent Location San Diego Bay across street and boat marina on the other side of hotel.
Nice clean location with great view of the marina. Had trouble sleeping and relaxing with poor sound proofing. We could clearly hear the people speaking in the room next to us with very little privacy. The entry door to our room also had a large gap at the floor which let in light and sound.
Absolutely love the quiet harbor side stay in beautiful San Diego... Spectacular views and amazingly quiet and with a hint of luxury and the staff was nice and welcoming Staff double charged me for my stay...
friendly staff at check-in great room and view of marina comfortable beds/pillows great location at marina and close driving distance to downtown good area for morning run complimentary bikes and tennis equipment pool was heated and jacuzzi was nice and hot further than I thought from downtown but still great location $10 to park car
He best western had a beautiful view of the marina and the room was very clean. We traveled with a one year old and they provided a crib. There is a playground across the street which was great. This is in a perfect location. Isolated from noise and congestion so you can enjoy the peace and beauty of the marina. It is close to gas lamp, pacific/ocean beach, and sunset cliffs. Will stay there again the next time we come! Don't expect early check in. When they say check in is at 4, it's at 4. But at least the location is in a great area so you can go eat or go walk around Belmont park
The staff was friendly and the rooms were clean. The view was nice. The beds were hard and my back had a negative reaction to it.