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helpful staff, well located if one is interested in this district rather than staying in touisty sultanamhet bathrooms need up dating! no english movie channel, need kettle and tea and coffee facilities in the rooms
location rooms are need to be renovation
Upgrading my room to better one Nothing
twice blocked money from my kredit card for room
the location is brilliant The bed and pillow were very uncomfortable. It was impossible to sleep especially on the side that faces the square because it was too noisy. Windows were not thick enough. I was charged immediately after I made my reservation, contrary to the rules.
a/c staff dont clean everyday
Nothing Yes, the Hotel cannot be a 5 Starts Hotel, im referring back to the Rooom set up itself, (the carper, the bed, the TV, the size fo teh room, the Bathroom...) all were way below expectation.
twice bloked money from my kredit card for room
The location. Its located in downtown Istanbul. Hat disappeared from the room. Took over an hour and a half to do check in. They tried to include a breakfast package that I never hired.
The staff. They help you with any kind of problems or questions that you may have.
Very good position close to Taxsim Square. Well run hotel with friendly staff and well appointed bedrooms.
great hotel, great location in the heart of the down town. really liked it.
close to center limited facility
Excellent service, excellent approach to the score, so it Should Be Every hotel, all staff in August nalerzy great praise, recommend
Reading was impossible in bed as bedside light was too dim. This is the reason for the fair rating only for comfort.
The lobby! They charged the full amount of 4 nights on my visa card before my arrival !!!!!
I like this place because near the shopping and taksim squer Very bad this hotel because they can't clean evry time , the room very small , this hotel 4 star not 5
hamaam A five star hotel that do not have irons at all ! We were told that they only offer a pressing service at a cost ! A swimming pool that we have to purchase swimming caps for in order to use. The first room we were given had construction outside it and when asked to be moved we were told the hotel is full! Five minutes later we were told they have a another room...
They charged me in Turkish currency despite me receiving a quote in euros They charged me in Turkish currency despite me receiving a quote in euros
The Turkish Spa is a must, clean, relaxing environment and great service. The Hotel Location is also very good, in a calm street, coffee shops are open 24h, in the heart of the city, 3min walking from the centre (Taksim Square). Ideal location in Taksim The Buffet was good and various plates/dishes/ but the quality could be much better.
in the middle of every location you have to visit so so so nice
the staff were very helpful ad friendly they answered all of our requests i love the view if the breakfast . the rooms were quiet dark in the evening and the it was on a lower floor also, as i asked for connected rooms the put in in handicapped rooms which i didnt like at all.
The breakfast and the turkish delight! Internet access fees.
The staff We had an amazing stay the staff were amazing , especially with children ...however the only time we were disappointed was when the concierge sent us twice on a wild goose chase for dinner and both times the restaurants they suggested were closed and had to find alternative options and that can be quiet difficult when you are travelling with two infants and one child (<5)
The service and view Location
great location and veiw ..staff very friendly price
Bosphorus view of the room is espectacular in addition to that the room is extremelly comfortable. Breakfest delivered at the room could be better, food was not hot and breads were not fresh. Definitelly it is not worth to order breakfest at the room.
The hotel is very classy and very relaxing it is a pleasure staying here
the attention and promptness of the employees of the hotel. they are excelent
The hotel staff are very helful and the attitude is great. Also nice breakfast and the rooms have big bathrooms It's a little old and the Internet is expensive, the free Internet in the lobby is very slow.
Staff service Poor breakfast buffet
It's Location. Air Conditions.
Location is excellent, staff are friendly and helpful, rooms of good size, all amenties are available, resteaurants and food is good. Price is a bit in the high side.
The view is great, specially on the high floors. Valet parking is convinient. Location is great for those who like busy life day and night that area does not sleep The club intercontinental does not offer much, there is no all day refreshments like other executive floors in other hotels.
Very nice hotel It was away from tourist area of old town. But that was not nessessary a bad thing
The Spa with Haman was fantastic. The staff was very professional. The restaurant recomendation from the Concierge to a restaurant also on the hotels website. It was very touristy and not level expected. Would have preferred that the hotel had a buffet at dinner.
The room had a lovely view. The person on the enquiries desk was extremely helpful in assisting us in finding a restaurant and booking it for us. I thought the room was a bit small for a deluxe room. I also did not like the fact that they did not have slippers in the room.
our room view
Everything was great.Rooms spacious and always clean .The service for the rooms was 3 or 4 times a day and continuous supply of water(free). Reception staff friendly and helpful.An excellent choice for our 5day trip to Istanbul.The shopping center only a few minutes walking away. Although they had been notified for our late afternoon arrival one of the two rooms took one hour to get ready.
It might not be brand new but with an unbeatable location next to Taksim square and splendid views of the Bosphorus from almost every room as I found out, this is the best value for a luxury stay in Istanbul. The breakfast is vast, the staff incredibly attentive and courteus and it has one of the best gyms I'vê ever seen at hotels around the world. Highly recommend it Maybe the room furniture is a bit old world style but of good quality
One of the best None
hotel has good location , staff very polite and helpful , speaking perfect english we didnt like the hotel room , it needs renovation , really very old , stains everywhere at bathroom ,we stayed only first night out of 3 .
Well located and spacious. It is definitively an aging hotel. Was on the 1st floor and the hallway and rooms smelled like smoke even if it was non-smoking.
It was very close to Taksim. Perfect location I guess they cannot improve that but the rooms are small and overloaded. Maybe some redecoration would make the rooms look bigger and more spacy
The hotel in general is good...location, cleanness, staff,,, nothing really is over expectations I would say is a good hotel only nothing in partecular
Staff were courteous, decor was great, hotel has a warm cosy feel to it Breakfast room - bit lacking in atmosphere.
The staff was friendly, the room not very spacious, but spacious enough and very clean. The hotel is located at Taksim Square; public transport is within a few minutes' walk. We could choose between a quiet room at the backside of the hotel and a less quiet room at the front side. We chose the backside which indeed appeared to be quiet. Breakfast was served on a great roof terrace with a view on the Bosporus.
The location was great. It was accessible to shopping and eating. Some of the people at the front desk we working with the cab drivers to get a cut on the fares when they called the cabs. Try to get your own cab.
I Like the style of room in Germir Palas and breakfast. the food for brakfast are very fresh. Also tea is great. There was no problem during my staying.
This is the ideal hotel if you are transferring between Istanbul and either of its airports, as the Havas airport transfer bus drops off/picks up on the opposite side of the street. It is comfortable and clean and has a nice rooftop terrace. The breakfast was pleasant and varied (although served in a windowless basement room).
It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable. The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.
-Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.
We enjoyed the hospitality, the comfort, breakfast was great, we felt safe with great security in and around the hotel, On Iron, no hairdryer in our room, we are also a custom to having a microwave in hotel rooms in America. I didn't see any of that.
I like the stuff
Fabulous spa, gym, and pool. Breakfast delivered to my room was amazing and only cost around $20. The service was excellent. I was shocked that the internet and local calls cost extra money. I had to change a booking at a hamam and the concierge changed the hamam time but never re-booked my massage, which I was unable to get as they were fully booked.
For me I like the central location of the hotel, it's near by Istiklal street and the area is filled of shops and restaurants. Also rooms were clean and neat. I got a nice room facing Bosphorus. The only thing that I don't like : some of the hotel staff were Unfriendly and Unsocial, but on the other side there were a very helpful and nice people to the guests.
staff,cleanliness ,late check out.breakfast free on early arrival 1-noisy road side ,u cannot sleep bcz a/c is central u cannot control it ,so u have to open window bcz of hot central2-breakfast very poor ,u have to pay for omlet or fresh juice??????????
the location of the hotel is great as it 2 minute from ESTICKLAL sounds of the cars as its so close to the taksim square
it was really clean Check-out at 12:00. Should be 2:00 pm
location no a/c, no iron, electric cable hanging in the shower, very dim room
The hotel staff were very helpful with directions and figuring out the metro and ferry times/locations to get us to our destinations.
The staff is very friendly , the location is excellent .
the staff were helpfull and polit ,good location ,clean, breakfast was good. the spa was not ready to be in service and the roof restaurant too
The location was excellent near by the most important area ( Taksim) with reasonable price and warm hospitality Poor of food staff and experience on service as it is new hotel
The location and the fast service The confusion regarding my payment procedures
The view from my window. Some of the staff did not have a good attitude. For example: The night before I asked that my room ticket be printed, the mini bar checked, a wake up call arranged and taxi service to the airport arranged. When I called the reception at 0630 that morning for help with my luggage, I was told it was early and they would send someone up in 15 minutes. There was fog out my window and I thought I should leave earlier. When I arrived at the lobby, my bill was not prepared, the receptionist said I drank one bottle of water from the mini bar and had me sign a form when I said I did not; wanted to charge me the conversion rate from US$ to TL and I was not told this when I checked in and gave a $1000 USD deposit on the room and additional charge
staff is very polite and the hotel resides in a convenient place. traffic noise + the fact that every morning the staff calls at 7 to wake up you for breakfast
Clean, very helpful staff and very good reliable internet connection ! No English news channels on TV !
Location & morning shift staff are very helpful & kind people unlike evening shift. Room has not enough space & there is no nice view.
Helpful front desk. Not much interaction with staff at breakfast, but this might be a language problem.
Location near Taksim was by far the best feature of the hotel. The hotel was clean and safe. The complimentary breakfast was tasty, although you should expect to see the same dishes every day. Our room had water coming through the ceiling, dripping/pouring loudly for the first 3 days of our 4 day stay. We had to make many, many calls to get this fixed, and no comparable room was offered to us. There was no A/C for 1.5 days of our stay.
hlepful staff, value of money and the location a bit noisy
The location of the hotel is excellent it is at the heart of Istanbul, taksim the wifi is available at the rooms and free,the breakfast is good The rooms is too small,the Majority of the staff can't speak english
the hotel in general is good with nice clean comfortable rooms. the staff in general were helpful though some were not speaking english. some staff does not speak english
Great location …
The hotel is in walking distance to Istiklal street & Taxim square the main shopping areas of Istanbul. The rooms and bathrooms are neat and clean. The staff is courteaus, polite & helpful. Though the hotel is located on a side street but yet it was a bit noisy due to the traffic, and loud music played in the Clubs & Pubs nearby the hotel.
i liked the stuff and your hospitality i didn t like the room it was clean but small and no back for the bed and it has to be more cute
A nice real 4-stars hotel. Staff is great. Comfotable room. Nice decoration. Good location (5 minutes walk from Taksim/Istiklal/undeground). Overall: 7 to 8 out of 10. Noise, Prices, and Room/Bath size.
The welcoming and respect I recieved since the first second I entered the lobby of Nippon Hotel till I left to the airport was outstanding. The cleanliness, the unbelievable location, the friendliness of staff was great. The lady who welcomed me at the front desk, escorted me to my room, and presented to me everything in my room. I went immediately outside the hotel and when I came back they left me a plate of fresh fruites and a welcoming note with direct phone numbers of the manager. I went for city trip and though, I spent two full days inside my room. It was worth the money I spent. I recommend it for every one. Not so much of disturbing, but a little noise I could hear from the neighbors. But it was not a big issue.
Good staff with a positive attitude. Nothing
Quite and classic No proper curtains for the rooms' windows to block the sun lights. Not so good when it comes to bed covers/sheets cleaning. Bad sewage system smell in some of the rooms bathrooms.
Nippon Hotel really was a good choise. This place was amazingly cosy with a really fantastic staff. The location of the hotel was easy to manage as well. By my mind it is a place where one would like to return again.
The service was excellent. We had a friendly and personal welcome at the check in where a special concierge presented hisself as our personal contact person who helps us booking restaurants, tours, etc. But also the rest of the staff we met was very friendly. We had a corner room which had a nice view because of large windows and very comfortable place to sit.
The location was excellent. The room had clean and reasonably new furniture. The treatment and behavior of the hotel staff was average. They should behave more friendly when disagreements exist. Also, the housekeeping should be done more thoroughly when done daily rather than just a quick unorganized cleaning.
This is a well-run modern hotel with an excellent location for touring. It has a comprehensive gym and a good breakfast. The staff are friendly and competent. The key people spoke good english. There are many restaurants around it. It was easy to get to major tourist sites using the funicular and tram. The Metro to major modern shopping malls (recommend Kanyon at Levent) is close by. Only minor criticism is that our room lacked clothes storage for longer stays (ie no drawers) but plenty of hanging space.