Welcome to the BEST WESTERN Hotel JTB/Southpoint! Sand and surf are minutes away from this Jacksonville hotel, centrally located on one of the main freeways to the beaches. Guests looking for the ultimate tropical getaway in paradise can have it all. At St. John Town Center, enjoy world class dining and shopping. A centralized location to Jacksonville businesses and amenities means the best of the city is at your fingertips, such as the FSCJ Artist Series featuring Broadway Musicals, shows and concerts from some of today’s biggest pop and country singers. Hotels near the Mayo Clinic Jacksonville offer easy commutes for medical tourists, too. Our proximity to the Mayo Clinic, Proton Center and other medical-oriented businesses like PSS World Medical simplify trips for those who are visiting loved ones or in town for appointments. With the ability to host larger groups due to the number of rooms with two beds, families traveling together, whether for medical appointments or special events like reunions, can make the most of the trip. Enjoy the closest Best Western property to the city center. Actively participating in several marathons such as the National Breast Cancer Marathon and Gate River Run, staff members work closely with amateur athletic associations, and this Jacksonville hotel is proudly the host property for the Jacksonville Sharks Arena Football Team. Stay close to the World Golf Hall of Fame and home of the NFL's Jacksonville Jaguars. From sports teams to corporate travelers, hotels near downtown are designed to make guests comfortable. When traveling for business with CSX Transportation or in town for an event at the Prime Osborne Convention Center, the complimentary breakfast, outdoor swimming pool, fitness center, sauna and high speed Internet access make you feel at home. Service men and women with the U.S. Navy visiting Naval Base Mayport, and academics who need hotels near the University of North Florida enjoy our competitive rates. Enjoy your stay. We thank you for selecting our hotel. We're in the process of refreshing our product for you, our loyal guests. Thank you for your understanding. Guests must be 21 years of age or older with government issued ID to check in.
The hotel and rooms are being updated but you can still tell it is an older place.
It was central to where I wanted to be, even if hard to get in and out of due to a one way street. Bed and pillows were comfy. It was quiet.
Fitness center was a joke. Nothing worked and lights kept timing out after about 3 minutes while I was on very noisy treadmill. No cord for phone on nightstand. Business desk way to high to use as a desk. Keyboard in business center sticky and printer there barely printed boarding pass due to low toner. Mold around outside of tub. Inside of bathroom door was literally shredded and peeling. Yogurt was frozen, powdered eggs cold, sausage gravy cold, biscuits rocks, no breakfast meats. Coffee in breakfast area was horrid, and I can drink most coffees. Staff lacking. Not one housekeeper returned a salutation or greeting. When I was in lobby and asked someone where fitness center was, they sent me to other end of hotel for breakfast area. .
Front Desk agent at night: dishonnest Front Desk Manager : unprofessional
The staff was 100% awesome. Didn't eat breakfast or use any facilities to know about them.
My only complaint is that is smelled so badly!! I cannot explain to you the stench on the floor we stayed on. They all said non-smoking rooms, but it smelled like a bikers bar on that floor! Will not stay again for that reason and that reason alone.
Love the bed to jump on, the room service, the tub, the huge tv, and the quiet.
No hot tub
I highly recommend this hotel. Breakfast included, very friendly staff, great amenities, very comfortable and excellent location. No complaints. Very happy indeed.
Hotel is clean and nice area. Not far from St Johns Town Center Shops. For the price point it's pretty decent.
I chose this hotel over a nicer hotel because the Best Western included breakfast. If you are REALLY on a budget and dont want to buy breakfast elsewhere then fine but I found the food to be below average. It was fine for one morning when we were rushing but we ate breakfast elsewhere the other 2 mornings. Also the bed is a little hard...
There was a very complete free breakfast and the hotel was very clean.
Some of the rooms allow smoking, which means that the hallways have a slight smell of stale cigarette smoke.
Everything was very nice, no complaints....
It was not good experience
Not good experience