Cons: My bags, and at least 5 other passengers I talked to all smelled of sewage, and were soaking wet. As well as this, when we went to complain at Ho Chi Minh the service counter laughed at us and then ended up yelling at us. Further more to get our connecting flight we had to check our bags in again, and we were refused, as the bags smelled to much, and were wet.... But this was all because of the baggage handling on the flight from dalat to go chi Minh.... Very inimpressed. I have never been yelled at by customer service staff... Also trying to send a complaint online was difficult, as the page would not load, I needed up having to phone, and having a equally more frustrating conversation with someone with limited English.... It was just a totally frustrating event.