KL 701 AMS/EZE 20th July 2016 - not one of KLM's g
Pros: Food was of a fairly high standard and so too was the entertainment.
At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay.
Cons: A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France!
Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay.
The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits.
Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible.