Overview

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Plaza Hotel

11828 Northwest Plaza Circle, Kansas City, MO 64153, United States
+1 816 464 2423

£58+

Overall guest ratings

4.2/10 OK
Based on 928 reviews

Review highlights

  • 6.2
  • 4.5
  • 4.0
  • 3.1

Nearby

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    About

    Plaza Hotel is just 3.1 mi (5 km) from the airport and offers a free shuttle during limited hours. Guests can take a dip in the indoor pool or grab a bite to eat at Garden Cafe, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms offer LCD TVs and room service.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Spa
    • Business centre
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • ATM on-site
    • Laundry facilities
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Free airport shuttle
    • Free Internet
    • Free parking
    • Long-term parking (surcharge)
    • Free valet parking
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    4.1 OK
    Based on 1,147 reviews
    • 6.2 "Location is acceptable."
      5.0 "Only 50% were satisfied with the proximity to sightseeing."
    • 5.7 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
    • 4.5 "Bar is not good."
      1.7 "Alcoholic drinks were awful, according to 83%."
    • 4.0 "Wellness & sports facilities were not very nice."
      3.8 "62% said that wellness & sports facilities were unclean."
      1.3 "87% didn't like the fitness area."
    • 3.1 "Awful breakfast."
    • 3.1 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
      0.3 "Air conditioning was criticized by 97%."
    • 3.1 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    4.4 OK
    Based on 344 reviews
    • 6.1 "Location is acceptable."
    • 5.8 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
    • 3.3 "Breakfast is below average."
    • 3.0 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
    • 2.4 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 2.4 "Horrible pool."
    • 2.2 "Awful rooms."
      2.8 "72% didn't like the uncomfortable beds."
      1.9 "81% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      0.9 "91% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      2.0 "For 80%, the rooms looked old."
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    Overall rating

    4.3 OK
    Based on 504 reviews
    • 5.7 "Location is acceptable."
    • 5.1 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
    • 3.2 "Food is inedible."
    • 2.9 "Awful breakfast."
    • 2.9 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.6 "Quite uncomfortable."
      2.4 "76% didn't like the uncomfortable beds."
    • 2.3 "Horrible vibe."
      1.7 "For 83%, the lobby entrance was sub-standard."
      2.3 "77% criticized the unstylish hotel."
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    Overall rating

    4.2 OK
    Based on 298 reviews
    • 7.7 "High value."
    • 6.3 "Location is acceptable."
    • 6.2 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 3.8 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
    • 3.6 "Breakfast is below average."
    • 3.0 "Awful rooms."
      3.5 "65% didn't like the uncomfortable beds."
      2.2 "78% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
    • 2.2 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 1.8 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
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