Overview

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Plaza Hotel

11828 Northwest Plaza Circle, Kansas City, MO 64153, United States
+1 816 464 2423

£43+

Overall guest ratings

4.2/10 OK
Based on 925 reviews

Review highlights

  • 7.1
  • 4.0
  • 3.7
  • 3.2

Nearby

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    About

    Plaza Hotel is just 3.1 mi (5 km) from the airport and offers a free shuttle during limited hours. Guests can take a dip in the indoor pool or grab a bite to eat at Garden Cafe, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms offer LCD TVs and room service.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Spa
    • Business centre
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • ATM on-site
    • Laundry facilities
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Free airport shuttle
    • Free Internet
    • Free parking
    • Long-term parking (surcharge)
    • Free valet parking
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    4.2 OK
    Based on 925 reviews
    • 7.1 "Good location."
      9.8 "Good access to the airport, said 98%."
      10.0 "Easily accessible by car, said 100%."
    • 5.6 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
    • 4.0 "Disappointing food."
      0.8 "For 92%, the dining experience was not enjoyable."
      1.5 "85% said the pork dishes didn't taste good."
      0.0 "Unclean dining area, according to 100%."
    • 3.7 "Breakfast is below average."
    • 3.2 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
    • 2.9 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.8 "Horrible pool."
      1.7 "Dirty pool, said 83%."
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    Overall rating

    4.2 OK
    Based on 305 reviews
    • 6.8 "Location is acceptable."
    • 5.8 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
    • 3.9 "Breakfast is below average."
    • 3.5 "Wellness & sports facilities were not very nice."
    • 3.3 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
    • 3.0 "Horrible pool."
    • 2.5 "Awful rooms."
      0.3 "97% thought they were poorly maintained."
      3.1 "69% didn't like the uncomfortable beds."
      2.1 "79% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      0.8 "92% had problems with the shower."
      1.4 "For 86%, the rooms looked old."
      1.5 "85% said the bathroom was dirty."
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    Overall rating

    4.0 Mediocre
    Based on 416 reviews
    • 6.6 "Location is acceptable."
    • 5.0 "Service is ok."
      3.9 "61% indicated the reception staff was not good."
    • 4.1 "Disappointing food."
    • 3.4 "Breakfast is below average."
    • 2.9 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.8 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."

    Overall rating

    4.4 OK
    Based on 203 reviews
    • 7.1 "Good location."
      9.8 "Good access to the airport, said 98%."
    • 5.7 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 4.0 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
    • 3.5 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      2.5 "75% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      1.9 "81% said the bathroom was dirty."
    • 2.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 2.2 "Horrible vibe."
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