Overview

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Hotel Kajima NO Mori
Best Service Friendliness

1373-6 Karuizawa, Karuizawa 389-0102, Japan
+81 267 423 535

£123+

Overall guest ratings

8.8/10 Excellent
Based on 101 reviews

Review highlights

  • 10.0
  • 9.3
  • 9.2
  • 4.5

Good to know

  • Friendly atmosphere
  • Very quiet
  • Pleasant hotel grounds
  • Professional service

Nearby

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    About

    Enjoy your visit to Karuizawa with a stay at Hotel Kajima No Mori. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out Continental Room, which serves breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like deep soaking tubs and slippers, along with LCD TVs and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 101 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 9.3 "Excellent amenities."
      9.5 "95% found the grounds to be nice."
      8.6 "86% thought the building was wonderful."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 8.6 "Rooms are great."
      8.6 "86% thought rooms were spacious."
      9.3 "93% thought the view was good."
      9.2 "92% were happy with the bathroom."
      10.0 "100% said rooms were clean."
    • 8.5 "Location is great."
      8.9 "City centre within easy reach, said 89%."
    • 4.5 "Value below average."

    Overall rating

    9.0 Excellent
    Based on 89 reviews
    • 9.1 "World class service."
    • 8.7 "Location is great."
    • 8.3 "Comfort level is high."
      8.5 "85% thought rooms were spacious."
    • 8.2 "Rooms are great."
      8.5 "85% thought rooms were spacious."

    Overall rating

    9.3 Excellent
    Based on 11 reviews
    • 9.3 "World class service."
    Good to know
    "Friendly atmosphere"
    "Very quiet"
    "Pleasant hotel grounds"
    "Professional service"
    data provided by TrustYou
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