Overview

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Lilianfels Blue Mountains Resort & Spa
Top Luxury Hotel

5-19 Lilianfels Avenue, Katoomba, NSW 2780, Australia
+61 247 801 200

£167+

Overall guest ratings

8.9/10 Excellent
Based on 1,358 reviews

Review highlights

  • 8.5
  • 8.3
  • 6.0
  • 4.9

Good to know

  • Great menu
  • Nice building
  • Pleasant entrance area
  • Friendly atmosphere

Nearby

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    About

    When visiting Katoomba, Lilianfels Blue Mountains Resort & Spa is a great choice to consider. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or aromatherapy. There's an indoor pool and an outdoor pool, and rooms at this luxurious hotel offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Game room
    • Express check out
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 1,358 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.0 "Lovely bar service, according to 80%."
      8.8 "88% said the concierge service was amazing."
    • 8.3 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
      8.5 "85% said it was a stylish hotel."
      8.4 "84% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 8.3 "Location is great."
      8.3 "83% liked the proximity to sightseeing."
    • 8.0 "Amenities are good."
      7.6 "76% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
      8.4 "84% enjoyed the lobby entrance."
      10.0 "100% loved the outdoor sports facilities."
    • 7.7 "High comfort."
      7.3 "73% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 6.0 "Sufficient wellness & sports facilities."
      5.9 "Only 59% thought, the wellness staff was good."
    • 4.9 "Not very clean."
      1.1 "89% said the bathroom was dirty."
    • 3.8 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
    • 3.3 "Value below average."
      1.1 "The price was too high for 89%."
      2.1 "79% said the breakfast was too expensive."
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    Overall rating

    8.9 Excellent
    Based on 1,059 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.6 "Lovely bar service, according to 76%."
    • 8.5 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
      8.7 "87% said it was a stylish hotel."
      8.3 "83% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 8.0 "Amenities are good."
      7.7 "77% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
      8.3 "83% enjoyed the lobby entrance."
    • 8.0 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 7.0 "Nice rooms."
      5.6 "For only 56%, the bathroom was ok."
      5.6 "Only 56% thought the furniture was functional."
    • 6.9 "Food is average."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 3.3 "Value below average."
      1.3 "The price was too high for 87%."
      2.2 "78% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 244 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.6 "Location is great."
    • 7.8 "Good vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      8.3 "83% said it was a stylish hotel."
      8.1 "81% enjoyed the lobby entrance."
    • 7.5 "Good amenities."
      9.6 "96% found the grounds to be nice."
      8.1 "81% enjoyed the lobby entrance."
    • 7.2 "Nice rooms."
      7.5 "75% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Sufficient wellness & sports facilities."
    • 4.8 "Not very clean."
    • 3.8 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
    • 3.2 "Terrible value."
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    Overall rating

    9.1 Excellent
    Based on 54 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Pool is good."
    • 8.3 "Amenities are good."
      7.9 "79% thought the building was wonderful."
    • 8.2 "Vibe was good."
    • 8.1 "Location is great."
    • 3.6 "Value below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great menu"
    "Nice building"
    "Pleasant entrance area"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    polite and helpful all the staff
    polite and helpful all the staff
    indoor pool
    continental style
    beautiful grounds
    stained chairs
    hotels standard
    staff were very personable
    excellent advice
    affordable options
    old grandson
    piano player
    lounge area
    holiday season
    property gorgeous
    old world charm

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