Overview

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Swissotel Kunshan
Top Family Hotel

387 Qianjin Zhong Road, Kunshan 215300, China
+86 512 5788 5788

£65+

Overall guest ratings

8.3/10 Excellent
Based on 1,163 reviews

Review highlights

  • 9.2
  • 8.5
  • 6.1
  • 5.8

Good to know

  • Friendly atmosphere
  • Good accessibility by car

Nearby

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    About

    Strategically located in the city centre of Kunshan. The hotel is within walking distance to the open-air citizen sports centre- government offices and shopping areas. With the industrial areas scattered around the city the hotel works as a linking point for business travellers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,163 reviews
    • 9.2 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.5 "Location is great."
      9.8 "Easily accessible by car, said 98%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.1 "Internet works."
      7.3 "73% said the wifi quality was great."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Service is ok."
      6.0 "Only 60% thought the service was professional."
      5.1 "51% said the reception staff was ok."
      6.5 "Housekeeping was ok, according to 65%."
    • 6.1 "Average value."
    • 5.8 "Food is average."
    • 4.6 "Rooms are not good."
      3.6 "64% said rooms were small."
      4.1 "59% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      0.7 "93% had problems with the shower."
      1.1 "89% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
      2.2 "78% found problems with the furniture."
    • 4.0 "Not very comfortable."
      3.6 "64% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
    • 2.4 "Horrible pool."
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    Overall rating

    8.9 Excellent
    Based on 34 reviews
    • 8.5 "Location is great."
      9.8 "Easily accessible by car, said 98%."
    • 6.7 "Service is ok."
    • 5.6 "Food is average."
    • 4.8 "Rooms are not good."

    Overall rating

    8.2 Excellent
    Based on 441 reviews
    • 7.9 "Good location."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 5.7 "Service is ok."
      5.9 "Only 59% thought the service was professional."
      5.0 "50% said the reception staff was ok."
    • 5.5 "Food is average."
    • 5.1 "Average amenities."
      6.3 "63% found the grounds not bad."
      5.1 "Acceptable kids facilties, thought 51%."
    • 4.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      3.4 "66% said rooms were small."
    • 3.5 "Not very comfortable."
      3.4 "66% said rooms were small."
    • 2.2 "Horrible pool."
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    Overall rating

    8.9 Excellent
    Based on 674 reviews
    • 9.2 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.3 "Internet works."
      7.8 "78% said the wifi quality was great."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 5.3 "Rooms are ok."
      7.0 "70% liked the big bathroom."
    • 4.2 "Not very comfortable."
      3.8 "62% said rooms were small."
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    Overall rating

    8.2 Excellent
    Based on 11 reviews
    • 8.5 "Location is great."
    • 6.8 "Service is ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou

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