Overview

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Swissotel Kunshan
Top Family Hotel

387 Qianjin Zhong Road, Kunshan 215300, China
+86 512 5788 5788

Call

+86 512 5788 5788

Overall guest ratings

8.6/10 Excellent
Based on 1,297 reviews

Review highlights

  • 10.0
  • 8.7
  • 5.9
  • 5.6

Good to know

  • Great reception
  • Great view

Nearby

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    About

    Strategically located in the city centre of Kunshan. The hotel is within walking distance to the open-air citizen sports centre- government offices and shopping areas. With the industrial areas scattered around the city the hotel works as a linking point for business travellers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Child pool
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Designated smoking area
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 1,297 reviews
    • 10.0 "Incredible bar."
    • 8.7 "Location is great."
      9.9 "Easily accessible by car, said 99%."
      9.2 "92% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Very nice wellness & sports facilities."
      8.4 "top-notch fitness area, thought 84%."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.1 "Housekeeping was great, according to 71%."
    • 6.1 "Food is average."
      5.4 "Only 54% thought the fish/seafood dishes were good."
      5.6 "Side dishes were satisfying, according to only 56%."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.3 "63% thought the kitchenette was ok."
    • 5.2 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.9 "Not very comfortable."
      4.5 "55% said rooms were small."
    • 3.0 "Horrible pool."
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    Overall rating

    9.2 Excellent
    Based on 38 reviews
    • 8.8 "Location is great."
    • 7.7 "Good service."
    • 7.0 "Good vibe."
    • 5.6 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 350 reviews
    • 8.6 "Location is great."
    • 6.9 "Service is ok."
      6.3 "Only 63% thought the service was professional."
    • 6.5 "Average value."
    • 5.7 "Food is average."
    • 5.5 "Breakfast is mediocre."
    • 4.8 "Not very comfortable."
      4.5 "55% said rooms were small."
    • 4.8 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      4.5 "55% said rooms were small."
    • 3.0 "Horrible pool."
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    Overall rating

    8.9 Excellent
    Based on 881 reviews
    • 9.4 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "City centre within easy reach, said 100%."
      8.8 "88% liked the proximity to shopping."
    • 8.4 "Great service."
      8.0 "80% said the reception staff was great."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Average value."
    • 5.6 "Rooms are ok."
      6.9 "69% thought the bathroom was big enough."
    • 4.9 "Not very comfortable."
      4.7 "53% said rooms were small."
    • 4.8 "Internet is poor."
      5.0 "50% thought the wifi quality was ok."
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    Overall rating

    8.2 Excellent
    Based on 25 reviews
    • 8.6 "Location is great."
    • 7.9 "Good service."
    • 6.0 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Great view"
    data provided by TrustYou
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