Would you like to save as your currency permanently or for this visit only?
Just a quick check out Nothing good
convenient, friendly staff, good pool not cheap, cavernous
The rooms and beds were extremely unkept. The bedsheets had strands of hair and dirty.
Buffet was one of my worst experience in my life, i had food poisoning after having brunch buffet on 11/27.
Registration line was long but the registration staff was superb. Efficient and yet very friendly and helpful. Casino was well laid out. People trying to sell additional deals for future stays while requiring a deposit as we walked by. This seemed cheezy considering we were already guests at this hotel/casino.
Nice on strip location to walk from. They tried to swap me to a tower room when I booked a pyramid. It's a gimmick but one I wanted to try. Parking was a hike from the rooms. There were what looked like blood spots on the wall where people squished bugs. I found a bug on the lamp nearby. Fan in the bathroom sounded quite loud.
We did an "upgrade". When we got to our suite, it didn't really seem like an upgrade. The room themselves need to be upgraded.
the shower tile was all green like it was covered in algae
Very friendly staff, convenient location, in-house show One of the people who solicited us for a future travel package was RUDE
Proximity to the strip, valet parking was always quick and they were very friendly. I upgraded my room to one of the renovated units, the room was freshly painted and the smell to fresh paint killed for me, I couldn't get over the strong smell, the elevators are very outdated and I feel like I overpay for my stay.
Great place, second stay at the resort. Reserved a Pyramid room, but was given a "free upgrade " to a tower room. Long walk to tower, and room totally lacked any view or bonus. +20 sq. ft., big deal.....
The hotel was great The charge for Valet parking is a slap in the face to the customer and the Valet. He told me they get slighted on tips because of the charge. That is just uncool. I'm a Union member too.
The room was great staff was friendly
Check out process was a mess, valet pick up was too long.
Having shops and other activities in the hotel and near bye Comfy and luxurious room
The rooms were dirty. As soon as we walked in we notices a large urin stain on the bathroom floor. They charge you for every little thing. Like parking per day. If you want to pay for every little thing, and stay in dirty, stained rooms then this place is for you.
Very clean and beautiful hotel. When we checked in they told us the wrong room and floor. Good thing no one was at the room while we were trying to get it.
awesome suite with a great view of the strip parking fees; has MGM lost its mind? ridiculous; resort fee is really high as well!!
The theme/ atmosphere, the grounds, views are excellent & it's near transportation.
Very clean and organized. There was plenty to do in the hotel and the staff was great. Be prepared for the fees. Also, the food court is not easy to access for a quick bite and there are not much options for late-night food.
Not much, clean beds, I booked a suite, payed for a suite, and when I got to the check in desk I was told I got a run of the mill room. Funny I said I payed an extra $80 a day (2) days for a suite... the receptionist laughed and said "no, run of the mill only". I showed her my receipt and it stated the price and type of room 1 king suite. Instead I got a double full standard room. I don't mind, just wanted what I payed for or a reimbursement of some sort.
Clean rooms hotel was nice . I was charge nearly double what the room cost and there is no explanation.. there are so manny hidden fees so read the find print. It's far on the strip so a lot of walking will be involved if you want to go to another hotel
The staff at the hotel and casino were extremely helpful and very personable. They went out of their way to help a confused and weary traveler. I wish there had been more signs to direct travelers to parking and valet service.
Nice place for price Parking was a nightmare. There method makes no sense. Their card didn't work anywhere else. Rooms aren't that awesome. Excalibur has same room for half the price!
The room is amazing and is the best part about this hotel. The front desk staff was unhelpful and almost ruined my trip. Checking into the hotel took over an hour and they initially charged my card an extra hundred dollars for not honoring my reservation.
The place is beautiful... That you didn't have plenty of options for allergies and the waiter was no help in suggesting alternatives.
On of my favorite places to stay in Vegas
We were upgraded to a suite and it was beautiful. Had the best time! Staff was pleasant and accommodating. We will be back!!
Very clean, high-end, sleek, modern hotel and rooms. Lots of amenities. Access to all Mandalay Bay facilities. Easy check-in, check-out, parking. Rental costs at pool (at MB) for various items were entirely too expensive, even for Las Vegas (what was that resort fee for if you have to pay for seats at the pool?) Very long walk to pool and have to walk through casino to get to all pools.
The hotel was extremely clean, really nice and modern. Loved how each room had a tv...including the bathroom. Shower was very very nice, tub huge, mini fridge was convenient, lots of space and great view from room. Staff was super friendly and bar downstairs was very nice...smelled great too. Elevators were quick & always available I hated that I paid $225 a night and it didn't even include free coffee in the room!! Everything was more expensive like the restaurant downstairs and valet charged for parking. $18 per day is ridiculous when I'm spending all kinds of other money at the hotel & casino. Even if we didn't valet, it was $10 per day to self park. Absolutely ridiculous.
Overall, liked the cleanliness and updates of the rooms in the Delano. Staff very friendly and courteous. Bed was comfortable. Liked the tech upgrades with USB and VGA connections! Bathroom fixtures could use some updating: no rainfall or side jets in shower, no bath gels/shower gels/lotions whatsover. Thank goodness I had my own!
Staff was excellent particularly Llelani. "New" or newly remodeled hotel and the ac in the "living" room made noise in the bedroom that literally sounded like a jackhammer. Pillows were bricks but they sorta fixed that while we were there.....it's a trying to be trendy, darkish hotel with rock and wood that could be cool. Strange music playing 24/7 at too high of a volume. Smells like an Abercrombie and Fitch store ALL the time.....not sure what they are going for here but it's strange. I have stayed at Mandalay before and would go back there before staying here again.
great place. A real nice place on the strip Awful / no view
The room was fabulous! I was expecting it to be small but I was surprised by seeing that we had 2 separate rooms, 3 Tvs (one in the bathroom), wet bar and 2 toilets. The suite felt like a modern apartment. Couple of electronic devices were not working. The iPhone docking station would not work,the weighting machine was busted (minor items) The biggie was the shower, good layout but the water pressure was weak! Better shower would have made the stay even more enjoyable. Also didn't like that there was no complimentary tea or coffee in the room. When you pay $30 a day resort fee on top of the booking you come to expect such basic amenities.
Classy, swank Didn't realize it was a dog friendly hotel. I wish I would have had the option to be on a non-dog floor. Difficult to find pool.
Newly upgraded room were gorgeous. Front desk girl, Asia, was very professional and friendli. Pillows
An upscale and quiet Vegas experience. Exactly what I was looking for.
The hotel was quiet - much quieter than Mandalay Bay, which is what we were looking for. The room was very nice and very clean. Staff was friendly and helpful. Overall a very pleasant stay at the Four Seasons! Nothing!
Good location, comfy beds. A bit of a nice departure from Casinos, and partitioned away from Mandalay, which it shares a building with. It's kind of like everything else in Vegas...a cheaper facade of the real thing. Staff isn't engaged like at other Four Seasons, dirty common areas (room was immaculate), and things just aren't quite "on point" for a place of this caliber.
Everything was fabulous. Great smoke free hotel, so nice. We went for a mountain view room, thinking it would be a more beautiful view for us. Yet, in the morning when we opened the curtains we overlooked the airport. A great room if you like to watch planes land and take off. If we had known this, we definitely would have paid a little more for the strip view, which also has a beautiful mountain view. We were with a large group of friends for a 50th birthday celebration, so we were not in the room much and did not move to a better room...deciding it was not that big a deal but good to know for next time. Beds and pillow were fabulous, great shower, gluten free room service options, restaurants great, love Veranda patio restaurant. Pool looks nice, but is closed for renovations/winter. Since the Four Seadons is attached to the Mandalay Bay Hotel, we had access to smaller Mandalay pool (not big Moorea Beach pool, which was also closed for winter). Everyone that works at the Four Seasons seemed great. Nice spa, steam room snd gym. Mix restaurant/nightclub at Mandslay has a fabulous view!!! Enjoy! We would definitely stay at the Four Seasons again, yet next time will get a strip view room.
Elegant, clean, nonsmoking property makes for great air quality, attentive service, beautiful room and beautiful public areas Can't think of s thing
Beautiful hotel, wonderful rooms, superb staff (and I mean every single person I dealt with-- just excellent), wonderfully quiet and uncrowded pool area, excellent breakfast at Verandah, delicious dinner at Charlie Palmer's, and so nice to relax with drinks in the lobby at Press. And the best deep soaking tub in the world! Heaven. Everything was just great, and we would most definitely stay there again. The only thing I could suggest is to perhaps supply some different pillows for those who sleep better on a firmer type. I stayed at another hotel a long time ago that supplied an alternative pillow in the closet for picky people like me and it did make for a better night's sleep. Other than that, I can't think of a thing.
Dinner at Charlie Palmer Steakhouse was HORRIBLE.
Service was impeccable, room was well kept, with furniture like new, amenities and pools were well worth the price when compared to other hotels on the strip. This was a hotel with class and manners. Some noise from party pool across the beach could be heard in the room on 37th floor, it was muffled but still fairly audible.
Great service. Exactly what you would expect.
The room was great and the entire hotel staff was awesome!
I liked that it was part of the bigger Mandalay bay hotel but seemed separate. It's own lobby and entrance made it seem small and cozy. My friends complained about how loud mandalay bay was. four seasons was just right
Everything but the knock on the door, frankly We got an insistent knock on the door at 6am (after having arrived at 1am w/ small kids) waking everyone up. Once I finally got to answering the door, he said he had the wrong room and just walked away. Sure, it was an honest mistake, but messed up our first day.
The room was more and better than I expected for a basic room. All the amenaties were excellect, bedding and furnature was excellent. Everything was great during checking-in and sleeping, however at morning everything went bad. I disliked that the housekeeping staff. They constantly kept knocking on my door to see if I left. Check out is at noon, I put the "Do not Disturb Sign before going to bed because I like to sleep in. They came to my door at 8:35 and I told the young lady that I was here. She was polite and left. I checked the the sign and it was still there in the door's card reader. I hurried to breakfast becase they close at 930 which is very early. I had nowhere to sit becasue the dinning are was completely full, but I made a plate to eat in my room. Would be nice if trays were available. Housekeeping again came at 1030, she was polite and left and the sign is still in the door's card reader. Other than that my experience was good but when I left I felt as if I was hurried out to leave.
The staff was amazingly friendly and helpful.
Staff were great. Shuttle great service. Breakfasts were better than expected. Very little. Minor request would be to vacuum the rugs more often.
Sizeable room, good breakfast, clean
Clean, nice room without unnecessary frills. Bed was too soft. Transportation to the Las Vegas strip could have been much more frequent (every 15 minutes would have been nice.
This guest did not leave comments about this hotel.
Great location, shuttle to the strip, breakfast was great also.
My wife and I were very pleased with the overall customer experience. The staff was professional, polite, and helpful! No. The staff went above and beyond to make feel welcome. We were greeted every morning at breakfast which was very good.
The suite was a decent size, the location was perfect, and the staff is very attentive to meet clients needs. I didn't like that the Hotel's pool was closed, they have an amazing outdoor facility. I was looking forward to it. Although the pool was not open, I was told that we were given access to two pools from the hotels across staybridge. We used Hollidays in.
This guest did not leave comments about this hotel.
Free upgrade to a beautiful 1 bedroom suite. Concierge/desk person wonderful
Great views of the strip, with free shuttle to the strip. Nothing
Clean and new I didn't mean to book a hotel that far from the strip. The area selector should be more clear, otherwise I would have never booked at this location.
This guest did not leave comments about this hotel.
The staff saved my stay The rooms and lot was dirty. Pool was gross. Door locks didn't work. They charge for everything. They have roaches and don't care. This hotel doesn't clean you room on Friday or Saturday if you stay for the weekend.
Short walk to strip. Kind, but unhelpful staff. No hangers. Dirty bathroom. Unhelpful staff. Horrible breakfast.
Close to strip was the only good thing. For both nights maids never cleaned the room and floor was so dirty my baby's feet were black.
We loved the friendly staff!
That is close to the casinos Smell, they don't clean is really old and the door keys didn't work
Location is decent Smelled extremely strongly of cigarettes, and I'm not a picky customer.
it was perfectly on the strip without being a casinò. it has a pool and its parking is enough for one car for room. there wasn't a coffee machine nor the hairdryier
It was quite central and close to the attractions. It was really dirty, with a lot of beetles around, the beds were broken and the owner what me to pay an extra on the amount even if I had the riceve of the price with me!!!
appreciated being able to get out easily compared to resorts that are too big. I like older places, this was very functional/practical. liked the wood floors, roomy but in need of updating. clean enough. bed was comfortable. too pricey for what you're getting. needs some TLC. update the place, great location though.
The location to the airport and the strip are pretty good. As for the room, think any American movie where there has been a person on the run from the law hiding out, with drug dealers or other types of baddies busting in and shooting everyone up and you'll get the picture. So I guess the atmosphere of it being a quintessential budget American hotel is maybe a positive too (depending on how you look at it!)! I've stayed in cleaner, better well-maintained motels in my time. It wasn't the most restful nights sleep, though I guess you get what you pay for!
It is right in front of the Mandalay Bay
close to mandalay bay convention center cockroaches... gross!