Overview

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Best Western City Hotel Leiden

Lange Mare 43, 2312 GP Leiden, Zuid-Holland, Netherlands
+31 715 130 505

£80+

Overall guest ratings

7.2/10 Good
Based on 1,354 reviews

Review highlights

  • 9.0
  • 8.3
  • 4.1
  • 3.9

Nearby

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    About

    The Best Western City Hotel Leiden is located in Leiden's city of discovery, and lies in the heart of this historical city, within walking distance of many shopping streets and museums, including Museum de Lakenhal, where masterpieces by Rembrandt, Jan Steen and Lucas van Leyden can be admired. The Best Western City Hotel Leiden combines traditional and contemporary influences and offers you a pleasant stay. The hotel is located in three monumental historic buildings that were fully renovated. Our 3 Star hotel offers 39 rooms, which are spread over four floors. Each hotel room is decorated in a different style. The rooms are comfortable and feature modern furnishings, a double or twin bed, a safe, telephone, television and radio, as well as a bathroom with shower and toilet. Our Junior Suites are spacious and have a cozy sitting area. Leiden has a rich history and is known for its beautiful canals, historic buildings and culture. The city is also called the City of Knowledge, as it is famous for its science and research. The University of Leiden is the oldest university in Holland, it was founded in 1575. Leiden is also called the 'City of Discovery'. It is the place where Rembrandt was born and learned to paint, where Doctor Boerhaave taught, and where the first Dutch tulips were brought into blossom, about four hundred years ago. Leiden is a wonderful city to explore for leisure travelers, but business guests are also very welcome at our hotel. It has very convenient conference facilities, such as a multifunctional conference room with all amenities. Our staff will be happy to answer all your questions regarding meetings and conferences.

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    bestwestern.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Safe
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    Based on 1,354 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "90% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Breakfast is good."
      8.3 "83% were happy with the price of the breakfast."
    • 7.4 "Good service."
      9.4 "94% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
      8.8 "Management was excellent, said 88%."
    • 4.1 "Not very comfortable."
      4.0 "60% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      2.4 "76% criticized the small bathroom."
    • 3.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
      1.1 "89% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
    • 3.8 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      4.0 "60% said rooms were small."
      4.5 "55% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      1.1 "Air conditioning was criticized by 89%."
      3.5 "65% said the bathroom was dirty."
      1.9 "81% found problems with the furniture."
      3.4 "For 66%, the rooms looked old."
      3.5 "65% thought the tv was sub-standard."
      2.4 "76% criticized the small bathroom."
      4.0 "60% were unhappy with the view."
      3.3 "67% were disappointed with the minibar."
    • 3.2 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      2.6 "74% didn't like the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
      2.0 "For 80%, the lobby entrance was sub-standard."
    • 2.7 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      1.0 "90% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
      2.0 "For 80%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    Based on 920 reviews
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Breakfast is good."
    • 7.7 "Good service."
      10.0 "100% were happy with the shuttle service."
    • 3.9 "Not very clean."
      4.7 "53% said rooms were dirty."
      3.8 "62% said the bathroom was dirty."
      1.1 "89% thought it was rather dirty."
    • 3.8 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      0.9 "Air conditioning was criticized by 91%."
      3.3 "67% had problems with the shower."
      3.8 "62% said the bathroom was dirty."
      2.0 "80% found problems with the furniture."
      3.3 "For 67%, the rooms looked old."
      2.1 "79% criticized the small bathroom."
      3.9 "61% were unhappy with the view."
    • 3.7 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      2.5 "75% thought it was too noisy."
      2.1 "79% criticized the small bathroom."
    • 3.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
      1.9 "For 81%, the lobby entrance was sub-standard."
      3.1 "69% didn't like the unstylish hotel."
    • 2.9 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      1.9 "For 81%, the lobby entrance was sub-standard."
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    Overall rating

    7.3 Good
    Based on 189 reviews
    • 9.1 "Terrific location."
    • 8.2 "Breakfast is good."
    • 7.5 "Good service."
    • 3.9 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.2 "Air conditioning was criticized by 88%."
      2.6 "74% thought it was too noisy."
      4.0 "60% said rooms were small."
    • 3.9 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 3.8 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.2 "Air conditioning was criticized by 88%."
      0.9 "91% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      4.0 "60% said rooms were small."
    • 2.9 "Horrible vibe."
    • 2.5 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.2 Good
    Based on 243 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good breakfast."
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 4.1 "Not very comfortable."
      1.0 "Air conditioning was criticized by 90%."
      2.4 "76% thought it was too noisy."
    • 3.9 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.6 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      1.0 "Air conditioning was criticized by 90%."
      3.1 "69% had problems with the shower."
      0.7 "93% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
    • 3.2 "Horrible vibe."
      4.9 "Unfriendly atmosphere, according to 51%."
      1.7 "83% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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