The hotel staff were very nice and helpful throughout the stay. The room was very spacious and very clean.
No complaints about this hotel, would have liked to stay an extra day and use their facilities.
The access drive could be improved
friendliness, efficiency and cuisine.
the outdoor spa was good.view over lough from room was excellent
set menu only in main restaurant was expensive. no a la carte menu
Staff were very friendly and in general the food was very good, representing good value for money. the location of the outdoor hot-tub overlooking the lake was great (but it was turned off because it was a windy day!)
We got a standard double bed, which I've never got in a hotel before, but it was comfortable. It's more suited to familys than couples - bar & restaurant very 'bright & airy', with no real ambience - though food was good (wine list a bit limited though).
Excellence of staff, very high standard of cleanliness throughout
A bit expensive.
location, facilities, the restaurant was extremely good, staff all very freindly
Location, aimiable and efficient staff
Bar menu was a little restricted as was "Last orders" for food at 9pm as I did not arrive util after 8.30pm
deck on to the lake side....drumshanbo and playground location excellent!!
The floor staff particularly SEbastian from Poland was great help and friendly as were others.
You say the check in was 2pm. We arrived at 4pm and our room was not ready till 5pm. We got a different room than booked. They said chek in is 4pm. Wouldnt let us use the leisure centre on Sunday after we checked out. We specifically asked for a late check out. manager was rude and unfriendly and we felt we were thrown out. Never happened me before as I stay at hotels at least twice per month.