Overview

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Hotel Carlton Lille
Top City Hotel

3 Rue De Paris, 59026 Lille, Nord-Pas-de-Calais, France
+33 3 20 13 33 13

£84+

Overall guest ratings

8.0/10 Good
Based on 822 reviews

Review highlights

  • 9.3
  • 7.8
  • 4.8
  • 4.0

Good to know

  • Friendly service

Nearby

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    About

    Ideally located in the heart of Lille, opposite the Opéra, Grand Place and Old Lille, the Hotel Carlton is the ideal place for a business stay or romantic break. Combining charm, space and comfort, the hotel invites you to discover its intimate and refined bar for a relaxing drink after a busy day. To perfect your stay, a fitness center and sauna are also available.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Spa
    • Restaurant
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 822 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.1 "Average cleanliness."
    • 4.8 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      1.1 "For 89%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      2.7 "73% had problems with the shower."
      1.1 "89% thought the tv was sub-standard."
      1.7 "Air conditioning was criticized by 83%."
      1.7 "83% criticized the small bathroom."
      2.9 "71% said the bathroom was dirty."
    • 4.0 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.1 "69% didn't like the architecture."
      0.3 "97% thought the facilities needed updating."
      1.4 "86% complained about the elevator."
    • 3.1 "Terrible value."
      1.6 "84% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    Based on 517 reviews
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "96% thought it was easy to get to the train station."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 5.5 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.7 "Only 67% said rooms were big enough."
    • 5.4 "Food is average."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      1.6 "84% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      1.7 "83% criticized the small bathroom."
      2.6 "74% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      2.9 "71% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      2.9 "71% didn't like the architecture."
      0.3 "97% thought the facilities needed updating."
    • 2.9 "Terrible value."
      1.3 "87% said the breakfast was too expensive."
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    Overall rating

    8.6 Excellent
    Based on 147 reviews
    • 9.4 "Terrific location."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
    • 5.1 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 3.9 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.3 "Value below average."
      1.8 "82% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    Based on 16 reviews
    • 9.2 "Terrific location."
    • 8.1 "Great service."
    • 4.7 "Rooms are not good."

    Overall rating

    7.5 Good
    Based on 139 reviews
    • 9.4 "Terrific location."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.3 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      1.5 "85% found problems with the furniture."
      4.2 "58% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
    • 4.0 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.9 "Terrible value."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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