Overview

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Hf Fénix Urban

AV. Antonio Augusto Aguiar 14, 1050-016 Lisbon, Lisboa, Portugal
+351 213 515 000

£51+

Overall guest ratings

8.3/10 Excellent
Based on 4,742 reviews

Review highlights

  • 9.4
  • 9.0
  • 6.2
  • 4.2

Nearby

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    About

    This urban hotel is located near El Corte Inglés, with a modern decoration and common areas. It is perfect for those who privilege silence, but can’t do without a central hotel.

    Some of the main tourist attractions in Lisbon, such as Praça Marquês de Pombal, Parque Eduardo VII or Avenida da Liberdade, are very close.

    In this hotel, you can move around at your will. Spaces such as the lobby, the bar and the restaurant are perfect to relax.

    The rooms are equipped with a with a pleasant working area, air conditioning, minibar, cable TV and Sport TV. These spacious rooms are nicely decorated in warm tones.

    Go up to the last floor or stay in a Terrace room and you will enjoy the fantastic view, which gives you a sensation of freedom. For those who visit Lisbon with the family, the hotel includes Family rooms, with a decoration and elements especially thought for children.

    Besides the free Wi-Fi Internet access in all the common areas and rooms, you can benefit from the parking service, available for a daily rate. Alternatively, you can also choose the metro.

    The hotel has a business centre, room service, laundry service and babysitting. This last service is available upon request.

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    Hf Fénix Urban

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Fitness centre
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Continental breakfast
    • Free Internet
    • Parking (surcharge)
    • Wedding services
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 4,742 reviews
    • 9.4 "Excellent breakfast."
      7.3 "73% were happy with the price of the breakfast."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.9 "City centre within easy reach, said 79%."
      7.1 "Easily accessible by car, said 71%."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "Good access to the airport, said 94%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
      8.1 "81% found the restaurant service to be one of the best."
    • 6.3 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      7.0 "70% appreciated the modern rooms."
      6.9 "Cleanliness of the bathroom was average, said 69%."
      6.0 "Only 60% thought the shower was ok."
    • 6.2 "Average comfort."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      3.5 "65% found the grounds unpleasant."
    • 4.0 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 1.3 "Disappointing wellness & sports facilities."
    • 1.3 "Horrible pool."
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    Overall rating

    8.3 Excellent
    Based on 3,651 reviews
    • 9.3 "Excellent breakfast."
      7.1 "71% were happy with the price of the breakfast."
    • 8.5 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.7 "City centre within easy reach, said 77%."
      8.4 "84% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Good access to the airport, said 93%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "Housekeeping was great, according to 76%."
      8.6 "86% found the restaurant service to be one of the best."
    • 6.0 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
      6.8 "Only 68% said the rooms were modern."
      6.9 "Cleanliness of the bathroom was average, said 69%."
      5.4 "Only 54% thought the shower was ok."
    • 5.7 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      3.2 "68% found the grounds unpleasant."
    • 3.6 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 1.3 "Horrible pool."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 711 reviews
    • 9.4 "Excellent breakfast."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good location."
      9.8 "Near to public transport, according to 98%."
      7.8 "City centre within easy reach, said 78%."
      7.1 "Easily accessible by car, said 71%."
    • 6.6 "Average comfort."
    • 6.5 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.9 "Only 69% said the rooms were modern."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      3.8 "62% found the grounds unpleasant."
    • 4.2 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 379 reviews
    • 9.1 "Excellent breakfast."
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.1 "Average comfort."
    • 5.9 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      6.9 "Only 69% said the rooms were modern."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

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