Overview

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Hotel Vip Inn Berna

Avenida António Serpa, 13, 1069-199 Lisbon, Lisboa, Portugal
+351 217 814 300

£43+

Overall guest ratings

6.6/10 Good
Based on 3,612 reviews

Review highlights

  • 8.5
  • 7.3
  • 4.6
  • 4.3

Nearby

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    About

    Just 3.1 mi (5.1 km) from the airport, Hotel VIP Inn Berna puts you within a 10-minute drive of Gulbenkian Museum and Rossio Square. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. All rooms feature room service and free WiFi.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Gift shop
    • Restaurant
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 3,612 reviews
    • 8.5 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.2 "Easily accessible by car, said 82%."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 7.3 "Internet works."
      7.0 "70% said the wifi quality was great."
      9.2 "92% thought it was a great value."
    • 6.8 "Service is ok."
      6.3 "63% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
      6.0 "Bar service was average, according to 60%."
    • 6.2 "Average value."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 4.6 "Breakfast is below average."
      1.5 "85% said the breakfast was too expensive."
    • 4.3 "Disappointing food."
      2.5 "For 75%, the dining experience was not enjoyable."
      4.2 "58% did not enjoy the desserts."
      2.0 "80% did not like what was on the menu."
    • 2.8 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
      1.9 "81% didn't like the architecture."
    • 2.8 "Awful rooms."
      3.0 "70% complained about the bathroom."
      1.9 "81% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      0.4 "For 96%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      2.8 "72% thought the tv was sub-standard."
      2.9 "71% were disappointed with the minibar."
      2.3 "Air conditioning was criticized by 77%."
      3.3 "67% criticized the small bathroom."
      2.8 "72% had problems with the shower."
      2.5 "75% were unhappy with the view."
    • 2.7 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
      3.3 "67% criticized the small bathroom."
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    Overall rating

    6.6 Good
    Based on 2,275 reviews
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.1 "Internet works."
    • 6.3 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 6.2 "Average value."
    • 5.7 "Bar is ok."
    • 4.8 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
    • 4.3 "Disappointing food."
    • 2.7 "Awful rooms."
      2.3 "77% said rooms were small."
      2.8 "72% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      4.8 "52% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      3.0 "70% thought the tv was sub-standard."
      2.8 "72% were disappointed with the minibar."
      1.9 "Air conditioning was criticized by 81%."
      3.6 "64% criticized the small bathroom."
    • 2.6 "Quite uncomfortable."
      2.3 "77% said rooms were small."
      2.3 "77% thought it was too noisy."
      3.9 "61% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
      3.6 "64% criticized the small bathroom."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      1.0 "90% complained about the elevator."
      1.1 "89% didn't like the architecture."
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    Overall rating

    6.7 Good
    Based on 469 reviews
    • 8.3 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Service is ok."
    • 5.9 "Average value."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.4 "Breakfast is below average."
    • 2.8 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 2.7 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      2.6 "74% thought it was too noisy."
    • 2.5 "Awful rooms."
      1.6 "84% said rooms were small."
      3.1 "69% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      0.4 "For 96%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
    • 1.2 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    Based on 866 reviews
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Service is ok."
      6.3 "63% said the reception staff was ok."
    • 6.9 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 5.9 "Average value."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 4.5 "Breakfast is below average."
    • 3.9 "Disappointing food."
    • 2.8 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      1.1 "89% complained about the elevator."
    • 2.7 "Awful rooms."
      1.8 "82% said rooms were small."
      2.8 "72% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
      2.8 "Air conditioning was criticized by 72%."
    • 2.6 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      2.2 "78% thought it was too noisy."
      4.0 "60% didn't like the uncomfortable beds."
      2.8 "Air conditioning was criticized by 72%."
    View all review categories
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