Overview

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Hotel Vip Inn Berna

Avenida António Serpa, 13, 1069-199 Lisbon, Lisboa, Portugal
+351 217 814 300

£43+

Overall guest ratings

6.5/10 Good
Based on 3,596 reviews

Review highlights

  • 8.5
  • 6.9
  • 4.5
  • 3.7

Good to know

  • Friendly service

Nearby

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    About

    Just 3.1 mi (5.1 km) from the airport, Hotel VIP Inn Berna puts you within a 10-minute drive of Gulbenkian Museum and Rossio Square. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. All rooms feature room service and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Gift shop
    • Restaurant
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.5 Good
    Based on 3,596 reviews
    • 8.5 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 6.9 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 6.4 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
      5.3 "Housekeeping was ok, according to 53%."
    • 5.8 "Average value."
    • 5.3 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.7 "Disappointing food."
      2.2 "78% found the side dishes unedible."
      1.3 "For 87%, the dining experience was not enjoyable."
    • 3.0 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
    • 2.8 "Awful rooms."
      2.0 "80% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      0.3 "For 97%, the rooms looked old."
      3.9 "61% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      1.5 "85% thought the tv was sub-standard."
      3.0 "70% were disappointed with the minibar."
      2.9 "71% criticized the small bathroom."
      1.4 "86% were unhappy with the view."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
      0.4 "96% didn't like the architecture."
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    Overall rating

    6.6 Good
    Based on 2,301 reviews
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.1 "Good bar."
    • 6.8 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.3 "Service is ok."
      6.0 "60% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
    • 5.7 "Average value."
    • 4.5 "Not very clean."
      3.8 "62% said rooms were dirty."
      4.9 "51% said the bathroom was dirty."
    • 3.7 "Disappointing food."
    • 2.7 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      2.3 "77% thought it was too noisy."
      4.4 "56% didn't like the uncomfortable beds."
      2.5 "Air conditioning was criticized by 75%."
      3.3 "67% criticized the small bathroom."
    • 2.6 "Awful rooms."
      2.2 "78% said rooms were small."
      2.5 "75% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      2.1 "79% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
      2.5 "Air conditioning was criticized by 75%."
      3.0 "70% were disappointed with the minibar."
      3.3 "67% criticized the small bathroom."
      4.9 "51% said the bathroom was dirty."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      0.4 "96% complained about the elevator."
      0.3 "97% didn't like the architecture."
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    Overall rating

    6.8 Good
    Based on 467 reviews
    • 8.2 "Location is great."
    • 6.6 "Service is ok."
    • 5.4 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.0 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
    • 2.5 "Awful rooms."
      1.8 "82% said rooms were small."
      2.5 "75% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      0.2 "For 98%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      1.4 "86% thought the tv was sub-standard."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
    • 0.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    Based on 827 reviews
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.6 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
    • 6.4 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 5.4 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.6 "Disappointing food."
    • 3.0 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      2.3 "77% thought it was too noisy."
      4.7 "53% didn't like the uncomfortable beds."
      3.4 "Air conditioning was criticized by 66%."
    • 2.8 "Awful rooms."
      4.1 "59% said rooms were dirty."
      2.0 "80% said rooms were small."
      2.3 "77% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      0.2 "For 98%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      1.4 "86% thought the tv was sub-standard."
      3.4 "Air conditioning was criticized by 66%."
    View all review categories
    Good to know
    "Friendly service"
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