The Hilton Liverpool hotel offers stylish accommodation, contemporary dining and event space, all within walking distance of Liverpool’s cultural and leisure attractions. Located in the center of the Liverpool ONE retail and leisure complex, this Liverpool hotel provides easy access to numerous shops, bars, art galleries and museums as well as excellent transport links. Savor fresh seasonal cuisine in sophisticated surroundings at The Exchange Restaurant or sip cocktails at PIMA Bar, also offering live entertainment on weekends. Maintain exercise regimes at the fully equipped fitness center. Host dream weddings, celebratory events and corporate meetings with the help of a dedicated events team at the Hilton Liverpool hotel. Keep in touch with the office at the business center offering an array of professional services and equipment. Retire to a guest room or suite with a range of modern amenities and floor to ceiling windows. Get to work at the spacious desk with WiFi and comfortable chair or simply relax watching the LCD TV. Choose an Executive Room for access to the exclusive Executive Lounge offering complimentary continental breakfast. With separate lounge, work and dining areas, Executive Lounge access, and stunning city views, Suites offer the ultimate in comfort and relaxation
Central with good adjacent facilities
Room poorly cleaned
Great location, new modern business hotel
Management need to take responsibility for training staff properly. This needs to come from the top and filter down. Tea and coffee being slammed onto the breakfast table is not acceptable nor is a poorly trained bartender who knows nothing about the area he is working on. With a few adjustments things could run much slicker.
room and location were excellent
Staff in the bar were poor. very slow and not attentive. Left to go to a bar outside the hotel as a result.
nice location friendly staff
one thing i didnt know adout the room before hand ,it had a door linking up to another room this meant you could hear people talking quiet clearly in the early morning when we stay again we will look for a room that dont have this link up door otherwise we could have no fault with the hotel it was excellent will stay again
Location was great and the breakfast was really nice. The food in the restaurant was also very good.
The air conditioning was a bit weak. It was cold when we were in Liverpool and it took about an hour for the airco to warm the room up.
The location and the use of the executive lounge
Paying extra for internet in an executive room
It was brand new and very well situated for shopping and nightlife in the City
I think it is a misguided strategy to charge for bottled water in the room-this seems a small point but it is the only hotel I have been to that does not provide it free of charge.
Thought the hotel was fantastic - great view, lovely room, great bar, great breakfast and good ambience.
No radio or music in room v disappointing. The staff member on duty when we checked out wouldn't believe us when we said we had only had two drinks other peoples drinks had managed to get onto our bill. We were left waiting for a long time while she tried to sort this out and then we received no apology when she realised she was in the wrong!!!! Very poor customer service.
Rooms ready when we arrived. Reception and bar staff very helpful.