Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hilton Liverpool City Centre
Best Shopping

3 Thomas Steers Way, Liverpool, L1 8LW, United Kingdom
+44 151 708 4200

£87+

Overall guest ratings

8.6/10 Excellent
Based on 3,499 reviews

Review highlights

  • 9.5
  • 8.0
  • 5.7
  • 4.9

Good to know

  • Friendly service
  • Comfortable beds
  • Great shopping

Nearby

    show all

    About

    The Hilton Liverpool hotel offers stylish accommodation, contemporary dining and event space, all within walking distance of Liverpool’s cultural and leisure attractions. Located in the center of the Liverpool ONE retail and leisure complex, this Liverpool hotel provides easy access to numerous shops, bars, art galleries and museums as well as excellent transport links. Savor fresh seasonal cuisine in sophisticated surroundings at The Exchange Restaurant or sip cocktails at PIMA Bar, also offering live entertainment on weekends. Maintain exercise regimes at the fully equipped fitness center. Host dream weddings, celebratory events and corporate meetings with the help of a dedicated events team at the Hilton Liverpool hotel. Keep in touch with the office at the business center offering an array of professional services and equipment. Retire to a guest room or suite with a range of modern amenities and floor to ceiling windows. Get to work at the spacious desk with WiFi and comfortable chair or simply relax watching the LCD TV. Choose an Executive Room for access to the exclusive Executive Lounge offering complimentary continental breakfast. With separate lounge, work and dining areas, Executive Lounge access, and stunning city views, Suites offer the ultimate in comfort and relaxation

    Less More
    Hilton

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 3,499 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Comfort level is high."
      8.7 "87% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
    • 7.4 "Good breakfast."
    • 6.5 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.4 "Only 54% said the rooms were modern."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.9 "Bar is not good."
      3.1 "Bar service was unacceptable, according to 69%."
      4.4 "Alcoholic drinks were awful, according to 56%."
      3.1 "69% said beverages were too expensive."
    • 4.9 "Disappointing food."
      4.5 "55% did not enjoy the desserts."
      1.1 "89% said the pork dishes didn't taste good."
      4.1 "For 59%, the dining experience was not enjoyable."
      2.9 "The price was too high for 71%."
      0.0 "100% found the side dishes unedible."
      0.0 "Unclean dining area, according to 100%."
    • 4.4 "Value below average."
      3.4 "66% thought it was overpriced."
      2.9 "The price was too high for 71%."
      3.1 "69% said beverages were too expensive."
    • 3.0 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 2,869 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Vibe was decent."
      6.6 "66% thought the atmosphere was somewhat friendly."
      6.6 "Only 66% thought, the hotel was modern."
      5.7 "57% considered the lobby entrance to be so-so."
    • 6.5 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.8 "Only 58% said the rooms were modern."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.7 "Disappointing food."
      1.3 "87% said the pork dishes didn't taste good."
      4.9 "51% did not enjoy the desserts."
      4.4 "For 56%, the dining experience was not enjoyable."
      3.0 "The price was too high for 70%."
    • 4.6 "Value below average."
      3.3 "67% thought it was overpriced."
      3.0 "70% said beverages were too expensive."
      3.0 "The price was too high for 70%."
    • 3.0 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 419 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.5 "Good breakfast."
    • 7.5 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.5 "Vibe was decent."
      6.2 "62% thought the atmosphere was somewhat friendly."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.6 "Sufficient business facilities, according to 66%."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 4.6 "Value below average."
      3.7 "63% thought it was overpriced."
    • 3.5 "Internet is poor."
      3.7 "63% thought it was overpriced."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 209 reviews
    • 9.2 "Terrific location."
    • 7.5 "High comfort."
      8.7 "87% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 7.2 "Good breakfast."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.2 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.5 "Value below average."
      3.5 "65% thought it was overpriced."
    • 4.2 "Disappointing food."
    • 2.8 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
      3.5 "65% thought it was overpriced."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close